Cllr Glen Sanderson in Seahouses carpark

Parking payments made even easier

Paying for parking in the county has just become easier with the introduction of pay by phone parking.

It’s been brought into most locations where pay and display currently exists - providing a safer, hands-free and flexible payment option with the ability to “top-up” extra time to the parking session when out and about.

The new system is an improvement on the current arrangements for pay and display car parks in Northumberland that require cash or card, both of which mean going to a machine to retrieve a ticket, or displaying a parking permit. 

PayByPhone parking can be done by:

  • Downloading the PayByPhone app on the Apple App Store or Google Play

  • Visiting

  • Calling 01670 380000.

Councillor Glen Sanderson, Cabinet Member for Environment and Local Services, said: “We’re really pleased to be bringing in this new system which brings a number of benefits.

“There’s no need to find correct change in order to park, it reduces the need to queue to pay at the ticket machine in our popular tourist destinations and in the current climate it means there’s no need to touch surfaces if this is a concern for the user.

“It’s also convenient for visitors who already have an active PayByPhone account as many of the other north east authorities already use this parking provider.

“And we all know it’s easy to lose track of time when enjoying our beautiful county so extra time can be added remotely  - cutting the risk of overstaying and receiving a parking ticket.”

As well as paying by the app, people can be reassured the existing payment methods remain in place - there is no intention at this point to move to a completely cashless system 

Locations currently with pay and display parking are:

Alnmouth, Berwick and Morpeth railway stations





Hexham (coaches only in Wentworth car park)

Holy Island

Newton By The Sea


Countryside parks (Bolam Lake, Druridge Bay and Plessey Woods)  

The service is being provided by PayByPhone. As well as being a market leader nationally, it’s the provider for the majority of local authorities in the region meaning visitors to the area may already have an active account.

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