Changes to bin collections

We are introducing new collection days for more than 24,000 residents in the county from week commencing November 12.

You can check if your bin collection days are changing at www.northumberland.gov.uk/bins 

If your collection day is changing, you will also have been sent a new collection calendar and information about these changes in the post.

For all households, even if your collection day has not changed, the time that we come to empty your bins will change - if you don’t put your bin out by 7am on the day of collection, it might not be emptied and we won’t be able to return for it.

Why?

This is following a detailed review that we have developed for new ‘optimised’ refuse collection routes. This helps us to ensure the growing demand for this key front line service is delivered in the most cost effective and efficient way.

Our new system will also be kinder to the environment, improve service performance and reliability, and minimise health and safety risks due to our new fleet of cleaner, greener vehicles.

Is my bin collection day changing?

You can check if your bin collection days are changing at www.northumberland.gov.uk/bins and if your collection day is changing, you will also have been sent a new collection calendar and information about these changes in the post.

There are currently 157,400 households in the county, and the latest phase, coming into effect on the week commencing 12th November, requires a change of collection day for more than 24,000 households - more than 2,000 in the Castle Morpeth area and over 22,000 in the south east of the county.

There are no changes to your garden waste collection dates so please continue to put out your garden waste bins for the remainder of this season. However your collection time may change, so please put your bin out by 7am on the collection day.

What our Cabinet members say

Councillor Glen Sanderson, Cabinet member for Environment and Local Services, said: “We are always working to improve the way we deliver our services to residents and these changes are the result of an in-depth review.

“We have a new fleet of cleaner, greener refuse vehicles, and with the number of homes increasing in the county it was necessary to invest in two additional vehicles and staff. This investment will ensure the reliability of this key service and by reviewing the collection routes we are making sure this service is as cost effective and efficient as possible.

“There is no reduction in the frequency bins will be collected, just a change in date for some households, but it’s important everyone has their bin out by 7am on bin day to ensure it gets collected.

“While these changes may cause some initial inconvenience, our residents expect us to run our services as efficiently as possible and these changes are very necessary.”

 
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