Image demonstrating Wooler to Alnwick bus services are just the ‘smart’ ticket

Wooler to Alnwick bus services are just the ‘smart’ ticket

Two passengers on the 470 and 473 services between Wooler and Alnwick have been the lucky recipients of a small gift from their operator - after they became the 1,000th passenger to use new smart ticketing services on each bus.

In September this year PCL Travel won a contract to deliver these two services on behalf of Northumberland County Council, and since then they have been investing in the service.

PCL have purchased two modern fuel efficient Optare Versa 48 seat vehicles which are fitted with seat belts and have low floor and wheelchair access.  Further investment then followed with the installation of smart ticketing machines, which in the future will allow live tracking of the 470 and 473 bus services using the Nexus live travel map.
The ticket machines were provided as part of a north east wide initiative that saw six of Northumberland's small bus operators benefit from a subsidy to install machines and enable smart ticketing.

To celebrate the introduction of these smart ticketing machines PCL Travel offered a £20 voucher to the passenger purchasing the 1,000th ticket on both the 470 and 473 services.  

In little over one week the 470 bus service carried it’s 1,000th passenger, Mr Alan Ingleton from Alnwick, who uses the service twice daily to access employment at Eglingham.  

A few days later the 473 also carried its 1,000th passenger, Mr William Parkin from Wooler, who was travelling to Alnwick for leisure reasons and also received a £20 voucher.

Alan Ingleton was presented with his voucher by Peter Cowell, from PCL Travel, and Kirsten Francis, Cllr Anthony Murray and Cllr Glen Sanderson from Northumberland County Council.

Cllr Murray is civic head of the council and the ward member for the Wooler Ward.  He said:  “These services between Wooler and Alnwick provide key transport links to education, employment and social activities and I am pleased that the county council is able to provide ongoing support to them.

“Public transport services such as these are of great importance for rural communities like those at and around Wooler and Alnwick.  I am delighted that so many passengers are using them, and great to see that Alan and William have both benefited from being the 1,000th passenger on each service.”

Cllr Glen Sanderson, cabinet member with responsibility for public transport delivery at Northumberland County Council added:  “I very much welcome the investment PCL Travel has made in these services, which is key to their long-term sustainability and the growth and development of the service.  

“It is great to see these new accessible vehicles, and also the smart ticketing system.  All of this goes towards making the service more attractive and easier to use - thereby generating more custom and making it more sustainable into the future.”

Service users can access the Nexus live travel map from any computer or mobile device to find out when the service will arrive at a particular stop - reducing passenger wait times at bus stops.  Find out more at
View all news