Bus travel

Information from Traveline
You can plan your journey by public transport in Northumberland using Traveline North East. Traveline is provided by a partnership of councils and public transport operators, and includes details for stops on all routes throughout North East England. 

For up-to-date information, contact Traveline on 0871 200 2233 or click here to open the Traveline North East website. Calls are charged at 12p per minute from landlines and charges from mobile phones may vary. The phone service is open daily from 7am to 9pm.

Information from bus operators
For a comprehensive list of bus timetables for the county, and to use the live Travel Map, please visit the Nexus website:

• Nexus bus timetables
• Live Travel Map

Also some bus operators provide printed timetable leaflets for their services. You can see copies through their websites on the links below:

• Arriva
• Go North East
• PCL, Prudhoe
• Border Buses, Berwick 
• Stagecoach
• Travelsure, Belford 

Please see below for planned changes to bus services in the County (any new applications are shown in red):

Planned Changes to Bus Services
 

 

Fare options
The county council is not able to provide comprehensive information on fares and you should contact the bus operators. For most journeys, most operators offer single, return and multi-journey tickets.

For travel across the network, including across the county boundary to neighbouring areas, North East Explorer tickets are available.

• Click here to open the Explorer North East website.

Concessionary fares
Northumberland County Council participates in the England-wide concessionary fares scheme for Northumberland residents. 

• Click here for more information on concessionary fares.

If you wish to complain or if you have a suggestion for improving any bus service, contact the relevant bus operator. If you are not satisfied with your response, Bus Users UK is the independent body to help you.

Bus Users UK represent bus passengers and aim to help communication between bus users and the people that provide your bus service. You can join Bus Users UK as an individual member.

• Click here to open the Bus Users UK website.

Bus Users UK can also help if something unsatisfactory happens on your bus journey, whether you're a member or not. If they can't resolve it, they are partners in the Bus Appeals Body who will issue a decision about your difficulty.

Bus Users UK
Terminal House
Shepperton
TW17 8AS

Tel: 0300 111 0001
Email: enquiries@bususers.org

Subsidised bus services - have your say
Northumberland County Council looked at how it funds subsidised bus services in Northumberland. We were consulting on the criteria we should adopt for selecting the services for support. The consultation is now closed but we have completed some analysis of the results.

For relaxing and refreshing days out, Northumberland has all that you need.

Why use buses in Northumberland?
Northumberland boasts a world heritage site and two areas of outstanding natural beauty. Northumberland offers attractions ranging from dramatic ruined castles to miles of golden beaches and a wealth of country houses, parks and museums.

For an even more relaxing visit, use the network of local bus services to relieve the stress of driving. The bus network is enhanced by a number of seasonal services giving access to most parts of the county.

Planning your visit to Northumberland by bus
To plan your visit, use the timetables on this page or call Traveline on 0871 200 2233. Traveline is the easiest way to plan your journey and gives you details for any journey using public transport throughout the North East.

• Click here for an outline route plan for the network of Experience Northumberland buses.
• Allendale route leaflet 
• Coquetdale route leaflet
• Hadrian's Wall route leaflet
• Morpeth route leaflet
• Northumberland route leaflet

From 1 January 2014, the Department for Transport (DfT) have paid an annual grant to eligible local authorities in England to replace the “Bus Service Operators’ Grant” for tendered services which, up until this time, had been paid direct to the bus operators.
As part of the grant conditions, Northumberland Council is required to report on how they have made use of these funds by completing a short survey issued by the DfT, details of which can be found in the Devolved BSOG Grant 
 

Devolved BSOG Grant Annual Outputs Reports