Question and Response:
Q.1 How many TomTom devices does your FRS have and type of devices / models are they?
A.1 33x TomTom Pro 9150 Truck. Moving to 33x TomTom Pro 5350 in 2019.
Q.2 Could you provide the number of operational officers / manager your FRS has as detailed in the table below. In addition, how many managers require a mobile application to access mobilising details or be mobilised by the control room?
A.2 Please see the attached document.
Q.3 Are you thinking of using mobile apps for On call crew call out / activation?
A.3 We are not currently looking at using a mobile application for mobilisation.
Q.4 How many On Call (RDS) staff does your FRS have?
Q.5 How many Pagers does your FRS use?
A.5 0 Pagers. Retained Duty System (RDS) staff use Datanet Alerters.
Q.5.a Could you provide a breakdown by type of pager, e.g. PageOne, Multitone, Other
A.5.a All RDS staff use Datanet Alerters
Q.6 Can you provide a breakdown in terms of the number of Android and Apple users that use a corporate phone within your FRS?
A.6 45x Android phones
Q.7 If you FRS uses a mobile app what is the annual costs per user that the FRS pays?
A.7 Apps may be provided as part of system solutions, we do not purchase individual mobile apps.
Q.7.a What is the renewal date for the current contract?
A.7.a Not applicable
Q.8 Which Mobile Device Management solution does your FRS use?
A.8 Google Device Management
Mobile Data FOI Request
Q.1 How many appliance Mobile Data Terminals
Q.2 Does your FRS have 1 or 2 MDTs per appliance?
Q.2.a If you use 2 MDTS, what is the second MDT used for, e.g. Home Fire Safety Checks?
A.2.a Only 1 MDT per appliance
Q.3 What is the annual support costs that the FRS pays for the current MDT solution?
A.3 Included in main contract with Primary Contractor
Q.3.a What is the renewal date for the current contract?
A.3.a November 2023
Q.4 Which Crewing system does your FRS use for RDS and full time staff?
A.4 Wholetime - Inhouse, Retained - Gartan Availability
Q.5 Does your FRS use any Incident Command Software solution?
A.5 Vector Command
Q.5.a If so, could you provide the software vendors name and product name
A.5.a Vector Command
Q.6 Is your FRS interested in moving to a cloud based solution?
A.6 Yes, if the cloud based solution was suitable.
Hydrant Management FOI Request
Q.1 What system does your FRS currently use (digital or paper)?
A.1 Airbus Hydra / SC Capture
Q.2 How many Hydrant Inspectors does your currently FRS employ?
Q.3 How many water companies do you engage with?
A.3 Northumbrian Water
Q.4 What is the annual support costs that the FRS pays for the current MDT solution?
A.4 We do not have an MDT solution for Hydrant management.
Q.4.a What is the renewal date for the current contract?
A.4.a Renewed annually - April