Contracts

Details:

Reference Number: 5342
Request Date: 02/01/2019 Archived

Question and Response:

Q.1 I would be grateful if you could tell me for each of the last eight full financial years how much grant funding was awarded to charitable organisations by your local authority and how many grants this was composed of.

A.1 This information is refused under Section 12 of the FOI Act. We hold certain information relating to grants awarded to charities. However, the time and cost involved in extracting the requested information would exceed our statutory obligation to comply with the request; e.g. 2.5 days and/or £450. There are over 1,600 records of awarded grants, each of which would take approximately 10 minutes to review. This would equal 266 hours.

Q.2 Further, could you tell me for each of the last eight full financial years how many contracts were awarded to charities to carry out services on behalf of your local authority and what the value of these contracts amounted to in each financial year.

A.2  This information can be found here: https://procontract.due-north.com/Opportunities/Index?tabName=opportunities&resetFilter=True



 


Details:

Reference Number: 5344
Request Date: 03/01/2019 Archived

Question and Response:

Q.1 Has the Council set up a Local Housing Company? If so, please provide the trading name and the number of properties under management.
A.1 No

Q.2 What software do you currently use to manage repairs and maintenance for your properties?
A.2 Total Mobile Repairs / Total Mobile Optimise Scheduling Solution

Q.3 When do the contracts expire on these products?
A.3 Rolling Annual Contract

Q.4 What housing software does the council use to manage its properties and tenants?
A.4 Northgate NPS Housing Management System

Q.5 When do these contracts expire?
A.5 Rolling Annual Contract

Q.6 What software does the council use to prepare its thirty year rolling business plans?
A.6 None

Q.7 Please provide contact details and email addresses for your social housing senior management team.
A.7 Phil Soderquest, Head of Housing and Public Protection, philip.soderquest@northumberland.gov,uk.


 


Details:

Reference Number: 5348
Request Date: 03/01/2019 Archived

Question and Response:

Q.1 Please tell me how many home care visits of 15 minutes were commissioned by the council in a) 2018 and b) 2017
A.1 Because of the way that information is held on our client database, we cannot give a wholly precise figure, since in a minority of cases 15-minute extensions on some days of the week to the length of a regular visit have been entered in a way which cannot be distinguished from a separate 15-minute visit without detailed inspection of case records. On the basis of sampling, we estimate that there were 210,000 15-minute visits commissioned in 2017 and 165,000 in 2018. Our policy is that 15-minute visits are only appropriate for brief checks on people’s welfare or reminders to take medication, not for personal care tasks.

Q.2 Please tell me how many home care visits of five minutes were commissioned by the council in
a) 2018 and
b) 2017
A.2 We do not commission 5-minute visits.

Q.3 Please tell me how many home care visits were missed in a) 2018 and b) 2017
A.3 We do not hold information about this in a form which would enable us to provide statistics.

Q.4 Please tell me how many home care visits were late in a) 2018 and b) 2017
A.4 We do not hold information about this in a form which would enable us to provide statistics.

Q.5 Please tell me which firms were contracted by the council to carry out home care visits in 2018 and 2017.
A.5 In 2017, the providers (including those spot contracted to provide services to specific service users) were:

Age UK Northumberland
Angels Home Care Agency
Blyth Star Outreach
Burn Brae Care
Bvdf Home Care Service
Careline Homecare Ltd
Carewatch
Comfort Call
Dimensions
Durham County Council
Embracing Care
Helping Hands
Homecare Plus
Mencap
Percy House
Perfect Care
Philip Parkinson Homecare Ltd
Safe Hands Home Care
St Cuthberts Care
Turning Point
Tynedale Care Ltd

In 2018, providers were:

Age UK Northumberland
Angels Home Care Agency
Azure Shaw Domiciliary Care
Bluebird Care
Blyth Star Outreach
Burn Brae Care
Bvdf Home Care Service
Careline Homecare Ltd
Comfort Call
Dimensions
Durham County Council
Embracing Care
Helping Hands
Percy House
Perfect Care
Philip Parkinson Homecare Ltd
Safe Hands Home Care
Thornley Leazes Care (Cave)
Tynedale Care Ltd



Details:

Reference Number: 5413
Request Date: 14/01/2019 Archived

Question and Response:

Under the Freedom of Information Act I respectfully request that you provide me with a list of suppliers providing outsourced ICT Services to your organisation at the current time. By ICT outsourcing, I mean the provision of ICT services to the Council by an external ICT provider or third-party. This may include utility based services such as software as a service (e.g. ERP solutions such as Oracle/SAP/Agilisys/Civica) or cloud services (e.g. from Google or Microsoft), but also general IT managed services such as network and infrastructure support. The Council will potentially have their own IT management team, but choose to use third-parties for some aspects of the IT service delivered to the Councils users (or employees). For a research paper, I am looking into the how many Councils have used external providers for ICT, and whether there is a common approach across geographies, council types and sizes and any other patterns I can find.
 
Please present the information back by email detailing for each supplier (where more than one is engaged):
 
Q.1 Name of supplier
A.1 Netpremacy, Oracle
 
Q.2 Service(s) provided by supplier
A.2 Google G-Suite Licences
 
Q.3 Oracle Cloud Applications Suite
A.3 ERP (All Financials) / HCM / Payroll
 
Q.4 Contract Start Date
A.4 16/12/2015, 31/07/2017
 
Q.5 Contract End Date
A.5 28/11/2021, 30/07/2022
 
Q.6 Contract Value
A.6 £340,195 (yearly subscription), £608,000 (yearly subscription)
 
Q.7 Current annual spend with supplier for provided service(s) (optional) 
A.7 In the interests of focusing on suppliers of a material nature it would be acceptable to respond with just those suppliers where annual spend (on any particular service) is in excess of £50,000 per annum.


Details:

Reference Number: 5431
Request Date: 16/01/2019 Archived

Question and Response:

Q.1 Please could you advise me, under the Freedom of Information Act 2000, whether you contract with any Credit Reference Agencies (like Equifax, or Experian) for the purpose of locating a debtor’s current or last known address. If so, please could you advise me who your credit reference agency is?
 
A.1 The credit reference agency used is Callcredit.


Details:

Reference Number: 5433
Request Date: 17/01/2019 Archived

Question and Response:

Hareside Primary School:
 
I am looking to retrieve some information under the Freedom of Information act in regards to your energy supply and usage.
 
Q.1 What is your current contract end date for gas?
A.1  31st March 2020
 
Q.2 What is your current contract end date for electricity?
A.2  31st March 2020
 
Q.3 What is your monthly or annual spend on the gas contract?
A.3  £5,236.03
 
Q.4 What is your monthly or annual spend on the electricity contract?
A.4   £16,275.91
 
Q.5 What is your target for consumption reduction?
A.5 N/A
 
Q.6 What steps do you take to reduce energy consumption?
A.6 N/A
 
Q.7 Would you benefit from funding options on energy projects?
A.7 N/A


Details:

Reference Number: 5442
Request Date: 21/01/2019 Archived

Question and Response:

I am looking to retrieve some information under the Freedom of Information act in regards to your energy supply and usage.

Q.1 What is your current contract end date for gas?
A.1  31st March 2020

Q.2 What is your current contract end date for electricity?
A.2  31st March 2020

Q.3 What is your monthly or annual spend on the gas contract?
A.3  £12,826.38

Q.4 What is your monthly or annual spend on the electricity contract?
A.4  £14,929.96

Q.5 What is your target for consumption reduction?
A.5 N/A

Q.6 What steps do you take to reduce energy consumption?
A.6   N/A

Q.7 Would you benefit from funding options on energy projects?
A.7 N/A
 


Details:

Reference Number: 5598
Request Date: 13/02/2019 Archived

Question and Response:

The information I require relates to the organisations software contract, please send me the organisation’s primary contract around the types of contract below. I require the organisation’s to provide me with the following contract information relating to the following corporate software/enterprise applications:

 

A.       Enterprise Resource Planning Software Solution (ERP) -this is the organisation’s main ERP system and may include service support, maintenance and upgrades.

B.       Primary Customer Relationship Management (CRM) Solution-this is the organisation’s main CRM system and may include service support, maintenance and upgrades. Example of CRM systems the organisation may use could include Microsoft Dynamics, Front Office, Lagan CRM, Firmstep

C.       Primary Human Resources (HR) and Payroll Software Solution-this is the organisation’s main HR/payroll system and may include service support, maintenance and upgrades. In some cases the HR contract maybe separate to the payroll contract please provide both types of contracts. Example of HR/Payroll systems the organisation may use could include iTrent, Resourcelink.

D.       The organisation’s primary corporate Finance Software Solution-this is the organisation’s main Finance system and may include service support, maintenance and upgrades. Example of finance systems the organisation may use could include E-Business suite, Agresso (Unit4), eFinancials, Integra, SAP

In some cases you may come across contracts that provides service support maintenance and upgrades separate to the main software contract, please also provide this information in the response following the requested data below.

For each of the categories above can you please provide me with the relevant contract information listed below:
 

Q.1.    Software Category: ERP, CRM, HR, Payroll, Finance

A.1.    ERP, HR, Payroll, Finance 

Q.2.    Name of Supplier: Can you please provide me with the software provider for each contract?

A.2.   Oracle 

Q.3.    The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.

A.3.   Oracle Cloud Applications / Fusion, Financials, HCM and Payroll 

Q.4.   Description of the contract: Please do not just state two to three words can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.

A.4.    Fully licensed, includes quarterly upgrades, maintenance and support

Please also include any modules included within the contract as this will support the categories you have selected in question Q.1.

Q.5.   Number of Users/Licenses: What is the total number of user/licenses for this contract? 

A.5.   We have a few hundred Financials users. HCM and Payroll licences are based on the 1 licence per employee paid in the organisation.

Q.6.   Annual Spend: What is the annual average spend for each contract?

A.6.   Total for the ERP, HR and Payroll, Finance categories and all the modules mentioned above  is £600000 per annum. 

Q.7.   Contract Duration: What is the duration of the contract please include any available extensions within the contract.

A.7.   5 year contract

Q.8.   Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. 

A.8.   07-17

Q.9.   Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.

A.9.   07-22
  
Q.10.  Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY. 

A.10.  Approx 2 years before the end of the contract.

Q.11.  Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number). 

A.11.  Ryan Fitzpatrick -  Information and Development Manager

If any of the information is not available please can you provide me with the notes on the reasons why?

For each of the categories above can you please provide me with the relevant contract information listed below: 

Q.1.   Software Category: ERP, CRM, HR, Payroll, Finance

A.1.   CRM 

Q.2.   Name of Supplier: Can you please provide me with the software provider for each contract?

A.2.   Verint 

Q.3.   The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.

A.3.   Lagan CRM  

Q.4.   Description of the contract: Please do not just state two to three words can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.

A.4.   Annual Support and Maintenance 

          1 x Additional User Licence for QMax WFM

          1 x Additional User Licence for QMax WFM

          Verint Government Online Forms

          LAGAN SVC Standard DQM 

Please also include any modules included within the contract as this will support the categories you have selected in question Q.1.

Q.5.   Number of Users/Licenses: What is the total number of user/licenses for this contract? 

A.5.   80 users/licences for Contact Centre staff

Q.6.   Annual Spend: What is the annual average spend for each contract? 

A.6.   £50,890.86

Q.7.   Contract Duration: What is the duration of the contract please include any available extensions within the contract. 

A.7.   5 year contract

Q.8.   Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. 

A.8.   04-14

Q.9.   Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. 

A.9.   04-19

Q.10  Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY. 

A.10  Currently about to review and just taking up 1 year extension option.

Q.11  Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number). 

A.11  Joe Murphy -  Development Manager



Details:

Reference Number: 5635
Request Date: 19/02/2019 Archived

Question and Response:

Q.1   Please can you tell me the amount of money you spent on the Independent NHS Complaints Advocacy service for the following financial years, the organisation you commissioned to deliver this statutory service and the number of new cases taken on each year:
  •  Financial Year
  • Amount spent £
  • Number of new cases
  • Organisation commissioned 
2013/14
2014/15
2015/16
2016/17 
2017/18
2018/19

Q.2. In addition to complaints advocacy for NHS services, does your local authority directly provide or commission complaints advocacy services for those looking to make complaints or raise concerns about local social care services? 
 
Financial Year
Does your local authority provide advocacy for social care complaints - indicate one of the options below:
·      Yes, as an independent contract in the same way as NHS complaints advocacy.
·      Yes, as an independent contract but case are limited to those eligible for advocacy support under the Care Act.
·      Yes, but as part of the broader advocacy provision offered by the council.
·      No
Amount spent £
 
Number of new cases

Name of organisation commissioned
2013/14
2014/15
2015/16
2016/17 
2017/18
2018/19

Q.3. Does your local authority set out a clause in any contracts for complaints advocacy providers in health and social care to share information and insight with relevant local partners such as local Health and Wellbeing Boards, Quality Surveillance Groups or Healthwatch?
Yes / No
 
A.1 - A.3  Northumberland County Council confirms that it holds the information you have requested, please see the attached information in response.
 


Details:

Reference Number: 5695
Request Date: 01/03/2019 Archived

Question and Response:

Q.1  Please confirm the manufacturer of the telephone equipment installed within the organisation (e.g. Avaya, Cisco, Mitel)

A.1  Unify

Q.2  When was the telephone equipment installed? (Month, year)

A.2   April 2012

Q.3  When will the equipment reach end of life/end of contract? (Month, year)

A.3   April 2020

Q.4  Given the ISDN switch off in 2025 and the end of associated upgrades/new sales by 2021, when will your current ISDN service be replaced/be out of contract? (Month, year)  

A.4   No ISDN services, all SIP

Q.5  If you currently have SIP or VOIP contracts in place - when are they up for renewal? 

A.5   April 2023

Q.6  What cloud-based office software solutions does your organisation use? (e.g. Microsoft Office 365, G Suite)

A.6   G Suite

Q.7  Who is responsible for telephony projects? (Name, job title)

A.7  Chief Information Officer
 


Details:

Reference Number: 5774
Request Date: 15/03/2019 Archived

Question and Response:

Q.1   How do you monitor attendance and assessment data collection for look after children in your care for both in and out of area?

A.1   Every LAC has an allocated education support worker who visits them in school.  Attainment and attendance are monitored by ESW's and Northumberland Virtual School for LAC Data Officer

Q.2   How many students are monitored?

A.2   At this time, 255

Q.3   Who provides this service for you?

A.3   Northumberland Virtual School Data Officer

Q.4   What is the contract value per annum?

A.4   N/A

Q.5   When is the contract due for renewal?

A.5   N/A
 


Details:

Reference Number: 5784
Request Date: 18/03/2019 Archived

Question and Response:

Regarding your usage of interpretation services, I would like to make the following requests under the Freedom of Information Act: 

Q.1   From 1st January 2017 – 31st December 2017 how much did the council spend of interpreting services?

A.1   £16,276.38

Q.2   Do you service interpreting requirements in-house or do you outsource to a third party company?

A.2   Outsource

Q.3   If you use a third party to service interpreting requirement

Q.3a   What is the name of the organisation you outsource to?

A.3a   Please see the attached spreadsheet

Q.3b   is the interpreting services provision contracted under a OJUE/Framework or is the service provided off contract?

A.3b  Call off from a regional framework.

Q.3c  if contracted what OJUE/Framework contract is the council accessing and when does the contract expire?

A.3c   31/03/2020

Q.3d   please provide both dates if telephone and face to face interpreting are contracted separately 

A.3d  N/A

Q.4   Who is the senior responsible officer for interpreting services at the council?

A.4   We don't have a designated interpretation officer.
 


Details:

Reference Number: 5785
Request Date: 18/03/2019 Archived

Question and Response:

A. How many LOBO loans (number of loans and total principal) has the council restructured,  refinanced or for which the terms of the contracts have changed since 2015.

B. For such loans please provide a spreadsheet with the following information (a row for each loan and each parameter listed in a separate column):
1. Internal reference number
2. Principal of the original LOBO loan
3. Initial counter-party of the original LOBO loan
4. Drawdown date of the original LOBO loan
5. Maturity date of the original LOBO loan
6. Date when the LOBO loan was restructured/refinanced 
7. Breakage cost or fee paid to the counter-party for the refinancing/restructuring
8. How was the loan restructured/refinanced? (i.e. loan was transformed into fixed rate loan by removing the option, or loan was repaid with a new bank loan, or with a PWLB loan, or other - please specify)
9. Principal of new PWLB or bank loan used to refinance the LOBO loan (if applicable)
10. Maturity date of new PWLB or bank loan used to refinance the LOBO loan  (if applicable)
11. Interest rate of new PWLB or bank loan used to refinance the LOBO loan  (if applicable)
12. Fair value of new PWLB or bank loan used to refinance the LOBO loan  (if applicable)
13. Name of any third-party advisor used for the restructuring/refinancing
14. Fee paid to the advisor for the restructuring/refinancing
15. Name of broker who arranged the restructuring/refinancing
16. Fee paid to the broker for the restructuring/refinancing

C. Please provide copies of new contracts and any other official documents related to the restructuring/refinancing

D. Please provide invoices for the broker fees for the restructuring/refinancing

Northumberland County Council confirms that it holds the information you have requested, please see the attached information in response.
 


Details:

Reference Number: 5818
Request Date: 22/03/2019 Archived

Question and Response:

We have been directed to submit an FOI request for the following information with regards to Grave Digging and Grounds Maintenance Contracts. Please can you provide the below information for both of these types of contacts?

Relevant Contract Title
What was the contract start date?  (approx. is fine)
When is the contract is due for renewal? (approx. is fine)
What is the current contract value?
Who is your current provider?   
What types of services are provided in this current contract?

Procurement Contact Name
Procurement Contact Role
Procurement Contact Email Address
Procurement Contact Telephone Number 

Duty to confirm or deny 

The public interest test requires Northumberland County Council to confirm that we hold information in relation to Grave Digging and Grounds Maintenance.

Exemptions 

In the present case the County Council takes the view that the information relating to your request is exempt under the following provisions; Section 21 of the Act states that a public Authority does not need to provide information under section 1 of the Act if that information is reasonably accessible to the applicant by other means. 

Majority of this work has been brought back into Neighbourhood Services and is now carried out in-house. However, any contracts that we may have for any outstanding work can be found on the Contracts Register, please see the below link: https://procontract.due-north.com


Details:

Reference Number: 5834
Request Date: 27/03/2019 Archived

Question and Response:

Q.1   In the last 5 years, has the council had any arrangements or contracts with ‘property guardian’ companies?

A.1   Yes

Q.2   If yes, please provide: i) The name of the company ii) The years in which each contract were active iii) The amount spent by the council on each contract iv) The amount earned by the council on each contract

A.2   i) Ad Hoc Property Management Ltd, Unit 7 Gateway House, Newburn Riverside, Newcastle upon Tyne, NE15 8NX

A.2  ii) 2012 - 2016 (Blyth Fire Station)
2016 to date (Willows Bungalows, Morpeth)
 
A.2  iii) Zero

A.2  iv) £50.00 per guardian in 2012-2016
£100.00 per guardian in 2016 - 2019

Q.3    If yes, please provide the number of property guardians living in council-owned buildings, per year, for the last five years.

A.3     2012 - 2016 19 in total
2016 to date 10 in total (there are 3 bungalows)

Q.4   Please also provide details of any privately-owned buildings in the area under your jurisdiction which are occupied by property guardians.

A.4   The Council does not have any records of non Council properties occupied by Guardians.
 


Details:

Reference Number: 5865
Request Date: 02/04/2019 Archived

Question and Response:

Q.1     What Document / Records management system/s does the council currently use? Please include the supplier/vendor name, software product name and version number.

A.1     Please see the attached PDF. 

Q.1.2   What is the current annual cost for the solution?

A.1.2   Please see the attached PDF. 

Q.1.3   What year was the solution first purchased?

A.1.3   Please see the attached PDF. 

Q.1.4  Do you use a separate document management system in any department i.e. HR or Revenues and Benefits?

A.1.4  Yes, as above. 

Q.1.5  When will you be re-procuring a Revenues and Benefits system?

A.1.5   Current contract expires 30/11/2020, procurement for replacement will begin approximately 3 - 6 months prior 

Q.2     Where are physical records / documents stored?

A.2     Onsite at NCC buildings in small volumes, Northumberland County Council's (NCC) dedicated Records Management Centre and two third party suppliers are currently used; Cleardata and Datastor. 

Q.2.1  How many physical records are currently being stored either by supplier or by the council.

A.2.1  Onsite within NCC buildings - unknown. 
NCC's Records Management Centre - 8,971 large and 21,088 small
Cleardata - 401 small transfer case boxes 
Datastor - 3,200 large banker boxes

Q.2.2   If out sourced with a supplier please provide start/end date and spend for 2018.

A.2.2  Cleardata - start date 2015, annual spend £769.92.
Datastor - start date 2004, annual spend £17,274

Q.2.3   If managed in-house how much does the council spend annually on physical storage of records? Including any building and staff costs.

A.2.3  The building management service of the NCC site is managed by Woodhorn Charitable Trust on our behalf, this is within a service charge which is shared by Northumberland Archives. 

Q.3     Is there any agreements or projects in place to digitise paper records?

A.3     A tender is live for the procurement of a scanning supplier to digitise paper records. 

Q.3.1   If so, is this being done in-house or by a supplier?

A.3.1  Supplier 

Q.3.2   If by a supplier, please provide details of who and when the contract started.

A.3.2  Tenders are being evaluated currently and a supplier will be awarded following this exercise. 

Q.4    Can you please provide the name(s) and contact details of the member(s) of staff that would look after the above 3 points.

A.4     Records Manager - informationgovernance@northumberland.gov.uk 

Q.5    How many FOI/SAR did you receive in 2018?

A.5     In financial year 2018 - 19 we received the following:- 
FOI - 1,616 
SAR - 91 

Q.5.1   Do you have a cost per FOI request that you have calculated and what is that if so?

A.5.1   Information not held.

Q.5.2   Do you have a cost per SAR request that you have calculated and what is that if so?

A.5.2   Information not held.
 


Details:

Reference Number: 5966
Request Date: 23/04/2019 Archived

Question and Response:

Q.1    Does your organisation use internal trainers to run first aid courses? YES/NO
 
A.1      NO

Q.2    Does your organisation buy in external providers to deliver first aid courses? YES/NO
 
A.2 YES

 If the answer to Question 2 is yes, what criteria are used to select the training provider?
 
A.2      Bidders are required to attach via pro contract:
  • detailed lesson plans/ schemes of the work required a CV and appropriate certificates for the proposed trainer
  • Evaluating Quality (40% price/ 60% quality)
  • Pass/ fail (ie: must be accredited by…; must have experience of delivering training to/ within…):
  • Trainers must hold a valid FAW Certificate (or equivalent) to deliver this training - evidence must be provided
  • Trainers must be occupationally competent by holding a relevant training qualification - evidence must be provided
  • Must evidence how they can monitor and quality assure their delivery
  • Must provide delegates with all certifications necessary
  • Weighted (maximum of 60%): 
    • Quality of lesson plans/ schemes of work will be evaluated as follows:
    • 4 - clear and detailed lesson plan/ schemes of work indicating how all learning outcomes will be supported and achieved, for all sessions required. Includes any additional support for individuals or specific issues, if needed, to meet organisational requirements.
    • 3 - detailed lesson plan for each session, achieving all learning outcomes, limited further information.
    • 2 - separate session plans, general reference to learning outcomes
    • 1 - rough session plans/ basic timetable
    • 0 - no separation between sessions, basic information not included
Q.3    Does your organisation have any contracts/tenders relating to first aid training? YES /NO
 
A.3   YES 
 
If the answer to Question 3 is YES are these contracts/tenders relating to first aid training part of a larger contracts/tender? YES/NO
 
A.3    YES First Aid Training
 
Q.4    If you have any tenders relating to first aid training what is the value of these tenders, particularly the first aid element of these contracts/tenders?
 
A.4 £7,250

Q.5    What areas of first aid training are covered? First Aid at Work / Emergency First Aid at Work / AED training / Paediatric First Aid / Sports First Aid / Refresher training
 
A.5      EMERGENCY FIRST AID TRAINING - 1 DAY 

FIRST AID AT WORK - 3 DAY 

FIRST AID AT WORK REFRESHER - 2 DAY 

Q.6     If you have any contracts/tenders relating to first aid training, where are these tenders advertised?
 
A.6    NEPRO 

Q.7    For each of the contracts/tenders which include first aid training, what is the renewal date for the tender process?
 
A.7    March 2020 although Northumberland County Council has access to other procurement frameworks and call off contracts developed and managed regionally.
 


Details:

Reference Number: 5983
Request Date: 26/04/2019 Archived

Question and Response:

Q.1   Regarding your organisation’s current awarded or in procurement framework contracts relating to works in the Built Environment, including but not limited to professional services, design, consultancy/advisory services, construction and operation/maintenance, please send me: 

·         The value of each of these framework contracts; 
·         The set up date of each of these contracts; 
·         The projected duration of each these contracts; 
·         The financial limit of each of these contracts;  
·         Descriptive information for any services provided in connection to the Built Environment, Construction,

Consultancy Services or Professional Services in any capacity; 

·         Details of any lots/sub lots of the contract; 
·         The names of the organisations currently appointed to the contracts. 

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed. 

A.1   The Freedom of Information Act sets out various exemptions to the right of access. 

In the present case the County Council takes the view that the information relating to your request is exempt under the following provisions; 

Section 21 of the Act states that a public Authority does not need to provide information under section 1 of the Act if that information is reasonably accessible to the applicant by other means. 

The information you have requested, can be found on the following link: https://procontract.due-north.com/ContractsRegister/Index?resetFilter=True
 


Details:

Reference Number: 5995
Request Date: 30/04/2019 Archived

Question and Response:

Q.1   How much does Northumberland County Council spend on Careers Information Advice and Guidance in schools per annum?  

A.1 The Education Act 2011 places schools under a duty to secure access to independent careers guidance for their pupils. We cannot advise how much of the delegated budgets individual schools spend on universal guidance, schools would need to be contacted directly.  Local authorities have a range of duties to support young people to participate in education or training which are set out in statutory guidance on the participation of young people. The Careers Guidance Team supports with the targeted support for vulnerable students in school, in other providers and NEET. On this basis the spend is £642,924.06 
 
Q.2   What was the actual spend last year and anticipated spend this year and next ? 

A.2 Spend in 18/19 was is £642,924.06. In 19/20 this is estimated to be £638,500.00

Q.3   Which schools are supported by Careers Information Advice and Guidance by Northumberland County Council?  

A.3 All schools receive targeted support.
The following schools pay for Universal Careers from NCC on a traded agreement:
Astley High
The Blyth Academy
James Calvert Spence 
Cleaswell Hill
Atkinson House
Collingwood
St Benet Biscop
Hillcrest
Berwick Academy
The Grove
Barndale
NCEA Castle School

Q.4   What was the actual spend for last year and anticipated spend for this year and next ? 

A.4 For targeted support: Spend in 18/19 was is £642,924.06. In 19/20 this is estimated to be £638,500.00 
For universal guidance please see Q.10.  
 
Q.5   How many individual pupils are supported per school?  

A.5   Please see the attached

Q.6   What was the actual spend for last year and  anticipated spend for this year and next ?

A.6 See response to Q4. 
 
Q.7   Does Northumberland County Council sub-contract delivery of Careers Information Advice and Guidance in schools?  

A.7 No. Schools can however sub contract delivery and FOIs would need to be made to schools for this information. 

Q.8    If so, to whom and what was the actual value for last year and the value for this year and next?

A.8 Nil

Q.9    Is Northumberland County Council a sub-contractor to deliver Careers Information Advice and Guidance in schools?  

A.9    Yes, see response to question 3. 

Q.10  If so, what was the value for last year and what is the value for this year and next ?

A.10 Total revenue from Universal Guidance 2018-19 £54,026.  A similar figure is anticipated for next year, but agreements are not signed for this period so cannot be confirmed.


Details:

Reference Number: 6052
Request Date: 10/05/2019 Archived

Question and Response:

Please send me the following information relating to all contracts active during Financial Year 2019/20 procured under the following Common Procurement Vocabulary (CPV) codes 85000000 and 98000000.
·         The name of the contract
·         A brief description of the contract
·         The value of the contract
·         The start date of the contract
·         The end date of the contract
·         The awarded contract provider
I am particularly interested in Care Quality Commission (CQC) regulated care services relating to the provision of adult and children’s homecare, domiciliary care, hospital discharge services, and carers care services. Please also include any carers specific services, whether regulated by CQC or not
 
Duty to confirm or deny 

Northumberland County Council confirm that we hold information in relation to Common Procurement Vocabulary (CPV) Codes.

Exemptions 

The Freedom of Information Act sets out various exemptions to the right of access. 

In the present case the County Council takes the view that the information relating to your request is exempt under the following provisions; 

Section 21 of the Act states that a public Authority does not need to provide information under section 1 of the Act if that information is reasonably accessible to the applicant by other means. 

All the information you have requested can be found on the following link: https://procontract.due-north.com/ContractsRegister/Index?resetFilter=True
 


Details:

Reference Number: 6072
Request Date: 14/05/2019 Archived

Question and Response:

A.      Total gross local authority expenditure (actual spending) for older people (over 65) social care services for the financial year 2017/18

B.      For 2017/18, please provide the following breakdown:

1.      Gross local authority expenditure (actual spending) on residential care home services for older people (over 65) for the financial year 2017/18 (this includes the nursing care element of any residential services provided)

2.      Gross local authority expenditure (actual spending) on homecare services (domiciliary care) for older people (over 65) for the financial year 2017/18

C.      Please provide the gross expenditure (actual spending) of [B1] as broken down by:

1.      Directly provided local authority services
2.      Commissioned through contracts with for-profit providers
3.      Commissioned through contracts with not-for-profit providers

D.      Please provide the gross expenditure (actual spending) of [B2] as broken down by:

1.      Directly provided local authority services
2.      Commissioned through contracts with for-profit providers
3.      Commissioned through contracts with not-for-profit providers

E.      Total gross local authority expenditure (actual spending) for older people (over 65) social care services for the financial year 2018/19

F.       For 2018/19, please provide the following breakdown:

1.      Gross local authority expenditure (actual spending) on residential care home services for older people (over 65) for the financial year 2018/19 (this includes the nursing care element of any residential services provided)
2.      Gross local authority expenditure on (actual spending) homecare services (domiciliary care) for older people (over 65) for the financial year 2018/19

G.      Please provide the gross expenditure (actual spending) of [F1] as broken down by:

Directly provided local authority services
Commissioned through contracts with for-profit providers
Commissioned through contracts with not-for-profit providers

H.      Please provide the gross expenditure (actual spending) of [F2] as broken down by:

1.      Directly provided local authority services
2.      Commissioned through contracts with for-profit providers
3.      Commissioned through contracts with not-for-profit providers

Answer:    With one exception, all figures for 2017/18 covered by this request are published information, available on the website of NHS Digital, at the URL below:

https://digital.nhs.uk/data-and-information/publications/statistical/adult-social-care-activity-and-finance-report
 
The exception is a split of actual expenditure between for-profit and not-for-profit providers.  We do not hold this information in a form which would enable us to supply it without exceeding the time limit for FOI enquiries.

With the same exception, all information for 2018/19 is covered by an exemption in the FOI legislation, because it is scheduled for future publication, again by NHS Digital.  The processes of checking and validation which precede that publication have not yet been completed.
 


Details:

Reference Number: 6084
Request Date: 16/05/2019 Archived

Question and Response:

Adults systems

Q.1   What case management system do you use for adult social care?

A.1  Swift

Q.2   What is the annual support charge for the systems (including the finance modules)?

A.2   £78K

Q.3   When is the contract for the case management system up for renewal?

A.3   A support contract being put in place will expire in April 2022

Q.4   Please provide the name(s), email(s) and telephone number(s) of the individual responsible for the Adults Case Management System within your organisation

A.4  Sarah Zarraga (Sarah.Zarraga@northumbria-healthcare.nhs.uk).  

Q.5   Do you have a web based directory of services/eMarketplace for adult social care?

A.5   No.

Q.6   Is this directory / eMarketplace developed in-house or by an external provider?

A.6    n/a

Q.7    If an external provider please provide the name of the supplier?

A.7    n/a

Q.8    If an external provider please provide the renewal date for the contract

A.8    n/a

Q.9    What is the annual support cost for your directory/eMarketplace?

A.9    n/a

Q.10  Are there any plans to review provision of your directory / Marketplace?

A.10  Not at present.

Q.11  Please provide the name(s), email(s) and telephone number(s) of the individual responsible for the directory / eMarketplace within your organisation.

A.11  n/a
 


Details:

Reference Number: 6116
Request Date: 24/05/2019 Archived

Question and Response:

Clarification: - Financial information required i.e. how much the winning bids were.

Q.1   Tyne green country park is for ice cream winning tender bids for the last 3 years. Tyne green country park hexham ice cream concession winning bids from 2016-2017-2018

A.1   The winning bids for Tyne Green for Ice Cream Concessions was £6,520 pa for 16-17, 17-18 and 18-19.

Q.2   Blyth tall ships is also for ice cream winning tendered bids that were accepted by the council to trade at the event in 2016.

A.2   2016 Blyth tall ships ice cream concession winning bids.

2 bids received for ice cream concessions, both successful - one at £27760 and the second at £8400.

Q.3   The sale of the public toilets is for the building and land that was up for sale via a bidding tender back in 2017 and I would like what the winning bid was that the council accepted.

A.3   Sale of the public toilets at the ranch car park in Blyth in 2017 winning bid
This information is available via https://www.gov.uk/search-property-information-land-registry

Q.4   Wansbeck country park was sold to Arch I believe and I would like to know the fee that the council accepted for the sale of the country park 

A.4   Recent sales of Wansbeck country park in Ashington   
This information is available via https://www.gov.uk/search-property-information-land-registry
 


Details:

Reference Number: 6136
Request Date: 28/05/2019 Archived

Question and Response:

Please supply the following information about your community equipment (assistive equipment) procurement arrangements:

Q.1       What is the name and contact details of the commissioner responsible for the procurement of equipment.

A.1       We do not procure equipment directly.  The Council has a partnership agreement with Northumbria Healthcare NHS Foundation Trust, under which the Trust operates our joint equipment loan service (JELS).  The Trust is responsible for procurement of items of equipment.

Q.2       Is your equipment procured ad-hoc from a variety of suppliers?

A.2       See Q1.

Q.3       Are there contracts in place with each of these suppliers?

A.3       See Q1.

Q.4       Do you have a formal framework agreement in place for the procurement of equipment?

A.4       See Q1.

Q.5       How many approved suppliers on this agreement?

A.5       See Q1.

Q.6       Who provides the framework agreement and what is its name?

A.6       See Q1.

Q.7       When did the framework agreement commence and when is it due to come to an end? 

A.7       See Q1.

About your Equipment Service

Q.8       What is the size of the population covered by your equipment service?

A.8       320,000

Q.9       How many service users currently access the service?

A.9       In 2018/19, 14456 people received one or more item of equipment from the joint equipment loan service.  This includes people funded by the NHS and by the Council.

Q.10   What is the contract spend for equipment supplied via this route?

A.10     The Council’s funding for JELS in 2019/20 will be £2,678,020.  This sum includes a share of the running cost of the service, and does not include NHS contributions.
 


Details:

Reference Number: 6526
Request Date: 14/08/2019 Archived

Question and Response:

Please provide the current status.

NCE Computer Group
SCC

This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:

· Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers.
·  Virtualisation Maintenance/Support/ Licensing  (VMware, Solaris, Unix, Linux, Windows Server)
·  Storage Area Network Maintenance/Support  (EMC, NetApp etc)

For each of the type of contract described above, please can you provide me with the following data. If there is more than one contract please split the information for each separate supplier this includes annual spend

Q.1        Contract Title: Please provide me with the contract title.

Q.2        Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relate to: Server Hardware, Virtualisation, SAN (Storage Area Network)

Q.3        Existing/Current Supplier:  Please provide me with the supplier name for each contract.

Q.4         Brand: Please state the brand of hardware or software 

Q.5        Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.

Q.6        Annual Average Spend: Please provide me with the most recent annual spend for this contract?

Q.7        Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.)

Q.8        Contract Expiry Date: Please can you provide me with the date of when the contract expires.

Q.9        Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)

Q.10    Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers where purchased.

Q.11    Number of Physical Server: Please can you provide me with the number of physical servers.

Q.12    Number of Virtual Servers: Please can you provide me with the number of Virtual servers’ servers.

Q.13    Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance I need at least a sentence.

Q.14    Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)

If this service is part of a managed contract please can you send me the contract information for this managed service including Hardware Brand, Number of Users, Operating System, and contact details of the internal contact responsible for this contract

A.1 - A.14     Northumberland County Council confirms that it holds the information you have requested, please see the attached information in response
 


Details:

Reference Number: 6558
Request Date: 21/08/2019 Archived

Question and Response:

Q.1   Can the council confirm whether it contracts either part or all of its drug and alcohol services to the third sector?

A.1    The lead provider for Northumberlands drug and alcohol service is an NHS provider who lead on the clinical pharmacological interventions and governance for the service.  They subcontract with two third sector organisations who provide recovery support and psychosocial, care coordination. 

Q.2   Can you provide a copy of the most recent contract agreed with that provider? I believe there is a strong public interest but, if considered commercially sensitive or in breach of data protection principles, could you provide the contract in a redacted or anonymised form?

A.2    Please see the attached document.

Q.3   If 'yes' to Q1, which third sector organisation is currently responsible for providing opioid substitution therapy (OST)?

A.3    None

Q.4   Which year was the contract agreed?

A.4    2017

Q.5   Is there any element of payment by results within the contract, either via incentives or punitive measures on condition of the provider meeting certain performance targets?

A.5    No

Q.5a)  What percentage of the total monetary value of the contract is dependent upon the organisation meeting performance targets?

A.5a)  Not applicable

Q.5b) Which performance targets are set within the contract and which of these impact upon the total sum paid to the third sector organisation?

A.5b)  Not applicable

Q.5c) With what data are these indicators measured?

A5c)  Not applicable
 


Details:

Reference Number: 6564
Request Date: 22/08/2019 Archived

Question and Response:

Q.1    For each contract, the projected total (whole life) cost of the scheme, in £, detailed when the scheme was first agreed (i.e. the original projected cost of all Unitary Charge Payments over the full life of the scheme).

A.1    This information can be found in the attached spreadsheet. 

Q.2    The projected total (whole life) cost of the scheme, in £, as at August 1, 2019 (i.e. the real cost for previous years and projected cost for future years of all Unitary Charge Payments over the full life of the scheme).

A.2    This information can be found in the attached spreadsheet. 

If there is a difference between 1 and 2, please can you provide details of:
A) The date(s) the projected costs changed

A.2a)   This information can be found in the attached spreadsheet. 

B) The reason(s) the projected costs changed

A.2b)   This information can be found in the attached spreadsheet. 

Please can I also request:

Q.3    A copy of the original contract/agreement;

A.3    Please find a copy of the NCC contract. The Fire & Rescue contract is withheld under Section 43 of the FOI Act, please see guidance on this refusal below.

Q.4     An itemised list of any payments made to the PFI contractors for services not included in the original PFI deal, from the beginning of the deal to the current date, and to include exact details of what was being paid for.

A.4    This information is refused under Section 43 of the FOI Act, please see guidance on this refusal below.

Duty to confirm or deny 

Northumberland County Council confirms that we holds certain information relating to your request. 

Exemptions 

The Freedom of Information Act sets out various exemptions to the right of access. 

In the present case the County Council takes the view that the information in relation to question 3 & 4 is exempt under section 43 on the basis that it is commercially sensitive. In this case the Authority relies on section 43(2). 

Freedom of Information Act 2000 Section 43(2): Information is exempt information if its disclosure under this Act would, or would be likely to, prejudice the commercial interests of any person (including the public authority holding it). 

Public Interest Test Considerations 

Section 43 is a qualified exemption which means that the information falling within the exemption still has to be released unless the public interest in disclosure is outweighed by the public interest in maintaining the exemption. 

The reasons why the public interest favours withholding the information is that the release of this information would lead to commercially confidential information being in the public domain, and potentially allowing commercial advantage to an individual or organisation. 

Advice and Assistance 

The County Council recognises its statutory duty to provide advice and assistance under Section 16 of the Act. 

Subject to the provisions of the Freedom of Information Act, the Council is seeking to be transparent and open in its response. As you will appreciate we are constrained by the requirements of the legislation. 

Notice of Refusal 

With the exception of the limited information disclosed herewith, please treat this as a section 43(2) Exemption.
 


Details:

Reference Number: 6597
Request Date: 30/08/2019 Archived

Question and Response:

Q.1 What software do you use for HR, Payroll and Recruitment?

A.1 Oracle E-Business Suite and currently undergoing an upgrade to Oracle Cloud Applications.

Q.2 When does the contract expire for each of the HR, Payroll and Recruitment software?

A.2  29.07.2022 with an option for a 2 year extension.

Q.3 What is the duration of the existing contract?

A.3  5 years (+ 2 x 12 months)

Q.4 Was it a direct source procurement method or tender process?

A.4 Tender Process

Q.5 If it was a tender, what frameworks did you use?

A.5 Call-Off Contract under the HealthTrust Europe LLP Framework Agreement (HR), CCS RM 1042 (Procurement)

Q.6 What was the timeline from advertising the tender, to ITT, to PQQ, to decision?

A.6 March 2017 to 28th May 2017 (HR), further competition (Procurement)

Q.7 Please could you send copies of all the tender documents relating to the procurement of the current HR, Payroll and Recruitment software?

A.7 After seeking clarification from you for this question, you confirmed you were happy with the specification documents used for the tender process. The specification document covered multiple areas, some of which fall outside of your request for information. We have extracted the specification information relevant to your request on HR, Payroll and Recruitment:-

HR and Payroll System

Core Payroll
- Payroll, including reversal and reworks, calculation of pay, NI, Tax, SSP, SMP, OSP, OMP; post to ledger.
- Automated payroll transactions e.g. auto-enrolment, automated increments, automated pension re-banding including RTI processing, ability to upload spreadsheet information such as timesheets.
- Functionality to provide payslips and other pay related documents in different formats available both online and printed.
- Flexible reporting to provide periodic returns (statutory and non-statutory) e.g. year-end pension fund return.
- Overtime administration including additional allowances - must be able to have the rules programmed to ensure correct payment.
- The ability to define and run multiple payrolls without restriction.
- Expenses administration with link to self-service.
- Pensions Administration - must be able to meet requirements of local government and Teachers’ pension schemes as well as national legislative requirements.

Core HR
- Multiple assignment / post functionality.
- Managers’ ability to view and manipulate an organisation chart from core system in different user friendly formats.
- Ability to audit all transactions within core system and self-service platforms

Recruitment
- Must have fully integrated native Recruitment and Onboarding modules available.
- Ability to upload documents into records and capacity to store employee personnel records.
- On-boarding including tracking and recording of activities.
- Employee Evaluation
- Performance appraisal management - needs to be flexible to meet our needs, i.e. objective and competency based.
- 360 degree survey feedback.
- Learning & Development
- Learning Management including online booking of training courses.
- Workforce management
- Absence management (including the recording of absences against individual and multiple assignments and ability to interface with the Occupational Health system.
- Time in attendance (flexi and leave system) integrated or failing that an ability to interface with another system.
- Ability to calculate annual leave entitlement (based on council’s own annual leave accrual policy) on system
- Manager ability to view team scheduling and rotas.
- Ability to change working patterns and integrate with Payroll updates.
- Employee Interaction
- Ability for employees to submit expenses, overtime, training requests and similar requests and for managers to be able to authorise/reject submissions.
- Employees directly update personal details.
- Ability to notify absence via mobile technology.

Q.8 How many people did you hire last calendar or financial year?

A.8  350 new starters in the 12 month period.

Q.9 How many people left last calendar or financial year?

A.9  496 leavers within the 2018/19 Financial Year.

Q.10 How many roles did you advertise for last calendar or financial year?

A.10  637 roles were advertised during the 2018/19 Financial Year.

Q.11 How many total applicants did you receive last calendar or financial year?

A.11  5600 applicants for the 637 roles advertised during the 2018/19 Financial Year.

Q.12 What advertising methods were used? For example job boards, intranet, website etc.

A.12 Job boards and the organisations social media accounts.

Q.13 Which Job boards did you advertise on? For example indeed, totaljobs, reed etc.

A.13 The organisation uses the North East Jobs portal which is operated by the North East Regional Employers Organisation who post our vacancies onto various third party job boards.

Q.14 How much was spent on external advertising for job roles i.e. on job boards?

A.14 The Jobs Board is part of a commercial agreement with NEREO (North East Regional Employers Organisation) where a number of services are included.

Q.15 Do you have a preferred supplier list for recruitment agencies?

A.15 We don’t use recruitment agencies.

Q.16 If so how many agencies are on the list?

A.16 N/A

Q.17 Could you provide a rate card for each agency detailing the percentage charged for each salary band?

A.17 N/A

Q.18 How many people were hired on a permanent basis last calendar or financial year which were directly sourced from recruitment agencies?

A.18 N/A

Q.19  How much was spent on permanent hires through recruitment agencies last calendar or financial year?

A.19 N/A

Q.20 How does the recruitment agency get notified of a new role to source candidates for?

A.20 N/A

Q.21 Do you advertise and/or recruit for schools?

A.21 Yes

Q.22 Do you capture Equality and Diversity information?

A.22 Yes

Q.23 If so at what stage?

A.23 Application form

Q.24 Who signed the contract and what was their official position when the HR, Payroll and Recruitment software had been chosen?

A.24 All contracts would be signed by the Head of Shared Procurement Services

Q.25 How does the HR or Recruitment team guarantee anonymity during the application and shortlisting process?

A.25 Currently personal information is withheld from hiring managers during the application and shortlisting process.

Q.26 How does the HR or Recruitment team Onboard a new employee into the HR or Payroll software?

A.26 The recruitment module is part of the overall HR and Payroll software (Oracle Cloud Applications) a process runs between the recruitment module and the HR/Payroll module that onboards new hires.
 


Details:

Reference Number: 7038
Request Date: 26/11/2019 Archived

Question and Response:

Q.1      Are you currently with a Fuel Management supplier for vehicles? If so, who?


A.1     Our system is Time Plan.


Q.2      If yes to the above, when are the contract expiry dates?


A.2     No contract.


Q.3      How many sites do you have with Fuel Management systems for vehicles?


A.3     Two.


Q.4      The total you spent on Fuel Management (vehicles) from 31st October 2018 - 31st November 2019


A.4     Zero


Q.5      The total you spent on (vehicle) fuel from 31st October 2018 - 31st November 2019


A.5     £132,589.00
 


Details:

Reference Number: 7147
Request Date: 23/12/2019 Archived

Question and Response:

Contract 1

Q.1       Current Lines (Analogue, ISDN VOIP, SIP etc) Provider- Please can you provide me with the name of the supplier for the contract.

Q.2       Fixed Line- Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

Q.3       Fixed Line- Contract Duration- the number of years the contract is for each provider

Q.4       Type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP

Q.5       Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines 

Contract 2

Q.6       Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available please can you provide further insight into why?

Q.7       Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

Q.8       Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable.

Q.9       Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.

Q.10   Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable. 

Contract 3
 
Q.11   Fixed Broadband Provider- Supplier’s name  if there is not information available please can you provide further insight into why?

Q.12   Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

Q.13   Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

Contract 4

Q.14   WAN Provider- please provide me with the main supplier(s) if there is no information available please can you provide further insight into why?

Q.15   WAN Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

Q.16   Contract Description: Please can you provide me with a brief description of the contract

Q.17   The number of sites: Please state the number of sites the WAN covers. Approx. will do.

Q.18   WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

Q.19   Internal Contact: please can you send me there full contact details including contact number and email and job title for all the contract above.

A.1 - A.19     Northumberland County Council confirms that it holds the information you have requested, please see the attached information in response.
 


Attachments: