Question and Response:The aim is to see if challenges to on-spot local council penalty charge notices (PCNs) for parking fines are impacted by the method of communication used between councils and drivers/vehicle-owners. In particular, I'm interested to see if challenges are resolved differently when challengers are in contact via post, or when challengers are in contact online and request to receive further information via post.
Q.1 The fields that I am looking for are:
Number of PCNs issued by your council in 2018 (or in the last twelve-month period for which data exists, since 2015)
Number of PCNs from the above category which were challenged
Number of the above challenges which were made online, by post, or by other means (itemised)
Number of the above challenged PCNs in each category which were upheld by the Council, and the number of the above challenged PCNs in which category which were not upheld/cancelled by the Council
A.1 There were 24,030 Penalty Charge Notices issued between 1 January 2018 to 31 December 2018.
Of the PCNs issued between 1 January 2108 to 31 December 2018, 3655 PCNs were subject to a challenge.
Challenges are categorised type:
Formal representation; or
We are unable to record how each challenge is received for instance by email, post, web, hand delivery and therefore cannot provide the itemised split as requested.
Of the 3655 PCNs which were challenged, 2673 PCNs were upheld, and 982 PCNs were cancelled as the result of a successful challenge.
However as explained above, these cannot be itemised by email, post, web, hand delivery as we do not record this information.