Bailiffs

Details:

Reference Number: 5809
Request Date: 21/03/2019 Archived

Question and Response:

Q.1   Please specify whether you have an existing contract(s) for Enforcement Agent (Bailiff) Services for Council Tax, Business Rates and PCN debt collection and which of the three types of debt collection mentioned above it covers?

Type of contract

Q.1a) Single contract for Enforcement Agent (Bailiff) Services for Council Tax, Business Rates and PCNs
A.1a) We do not have a Single contract for Enforcement Agent (Bailiff) Services for Council Tax, Business Rates and PCNs.

Q.1b) Separate contracts for Council Tax, Business Rates and PCNs
A.1b) We do not have separate contracts for Council Tax and Business Rates
 
Q.1c) A combined contract covering debt collection for two of the debts mentioned and another for the third (please state the combination)
A.1c) We have a single SLA in place covering debt collection for Council Tax and Business Rates.

Q.1d) No contract for collection of one or more types of the debts mentioned above (please specify which)
A.1d) N/A 

Q.2       Please provide the dates that all of your existing contracts for Enforcement Agent (Bailiff) Services for Council Tax, Business Rates and PCN debt collection will expire
Type of enforcement service
council tax
business tax
PCN’s

A.2 Type of enforcement service
council tax There is no set expiry date. Services provision is reviewed annually.
business tax There is no set expiry date. Services provision is reviewed annually.
PCN’s Ongoing

Q.3        Please state the name of all Enforcement Agencies appointed by the above contracts

Type of enforcement service
council tax
business tax
PCN’s

A.3 Type of enforcement service
council tax - 1. Rossendales. 2. Thoburns Enforcement Services
business tax - 1. Rossendales. 2. Thoburns Enforcement Services
PCN’s -  Rossendales

Q.4        How many debt collection instructions were issued in a) 2016, b) 2017 c) 2018 to the Enforcement Agencies mentioned since the contract with them was put in place?
A.4 Please see the attached document

Q.5        If you don’t have a current contract with an Enforcement Agency in place, please could you specify:

Q.5a)     The process by which your council collects unpaid Council Tax, Business Rates and PCNs. Please make clear the bodies or companies responsible for the delivery of this service
A.5a) please see above

Q.5b)     The number of debt collection instructions issued to the bodies or companies delivering these services on an annual basis over the last five years
A.5b) Not applicable to PCNs
      b) please see above (Council Tax & Business Rates)

Q.6      Do you engage Enforcement Services under a Service Level Agreement and if so, what date is the contract due to be reviewed?
Use of Service Level Agreement (Yes/No)
Review date of the Service Level Agreement

A.6 Use of Service Level Agreement (Yes/No) -  Yes
Review date of the Service Level Agreement - as above, ongoing.
Annually each April for Council Tax and Business Rates. 
Review date of the Service Level Agreement (PCN’s) - as above ongoing.
 


Details:

Reference Number: 5922
Request Date: 11/04/2019 Archived

Question and Response:

Q.1   How many cases were referred to bailiffs each year, and how does this split between:
a.     Council tax, PCN and other debt recovery
b.     Insourced vs outsourced to a third party provider
c.     Per year (2015-18)
 
A.1   PCN (Insourced)
2015 - 0
2016 - 0
2017 - 0
2018 - 0

Council Tax (Insourced)
2015 - 3759
2016 - 4112
2017 - 5066
2018 - 4506

Other debt recovery (Insourced)
2015 - 0
2016 - 0
2017 - 0
2018 - 0

Council Tax (Outsourced)
2015 - 0
2016 - 0
2017 - 0
2018 - 0

PCN (Outsourced)
2015 - 1751
2016 - 719
2017 - 1062
2018 - 1344

Other debt recovery (Outsourced)*
2015 - 305
2016 - 250
2017 - 277
2018 - 206

Insourced total
2015 - 3759
2016 - 4112
2017 - 5066
2018 - 4506

Outsourced Total
2015 - 2056
2016 - 969
2017 - 1339
2018 - 1550

Grand Total
2015 - 5815
2016 - 5081
2017 - 6405
2018 - 6056

*National Non-Domestic Rates

Q.2  Which, if any, third party providers did you use for these bailiff services, and how many cases did each manage each year (2015-18)?
 
a.     Split by Council tax, PCN and other debt recovery
 
A.2      Rossendales (PCN)
2015 - 1751
2016 - 719
2017 - 1062
2018 - 1344

Rossendales (Council Tax)
2015 - 3192
2016 - 3232
2017 - 3734
2018 - 2861

Rossendales (Other Debt Recovery)*
2015 - 110
2016 - 52
2017 - 129
2018 - 95

Thoburns Enforcement Services (Council Tax)
2015 - 567
2016 - 880
2017 - 1332
2018 - 1645

Thoburns Enforcement Services (Other Debt Recovery)*
2015 - 195
2016 - 198
2017 - 148
2018 - 111

*National Non-Domestic Rates
Note: the values shown for Council Tax and National Non-Domestic Rates relate to each financial year, i.e. 2015/16, 2016/17, 2017/18 & 2018/19

Q.3   What was the total cost of parking enforcement services (e.g. traffic wardens, towing, clamping etc.) per year (2015-18)?
 
a.     Split between insourced vs outsourced to a third party provider
 
A.3   Please see our website for a breakdown of income and expenditure on the authority's on-street and off-street parking accounts.

https://www.northumberland.gov.uk/About/Transparency.aspx#transparency
Northumberland County Council - Transparency
Transparency. As a public-funded organisation, we have a duty to residents to be transparent in how council tax money is spent, our business operations and outcomes.
www.northumberland.gov.uk

Q.4   Which, if any, third party providers do you use to manage parking enforcement services? Please could you disclose the total amount spent with each provider per year (2015-18)
 
A.4   N/A
 


Details:

Reference Number: 5978
Request Date: 25/04/2019 Archived

Question and Response:

Q.1   The names of the bailiffs you contract to collect council tax and traffic fines

Q.2   The number of council tax warrants issued per year to each bailiff, from 2010 - 2018

Q.3   The recovery rate for warrants within council tax from 2010 – 2018 (i.e. # of cases paid versus # of cases returned as uncollectable)

Q.4   The number of traffic warrants issued per year to each bailiff, from 2010 - 2018

Q.5   The recovery rate for warrants within traffic penalties from 2010 – 2018 (i.e. # of cases paid versus # of cases returned as uncollectable)

Q.6   Does your bailiff contract for traffic penalties in 2018 have a fixed collection rate that they need to achieve? If so, what is this rate?

A.1 - A.6    Northumberland County Council confirms that it holds the information you have requested, please see the attached information in response.
 


Details:

Reference Number: 5982
Request Date: 26/04/2019 Archived

Question and Response:

For the period 2013/14 -2018/19 by year;

Q.1    How many households were in Council Tax arrears each year?

Q.2    How many households in Council Tax arrears became subject to a  liability order?

Q.3    How many cases of council tax arrears were referred to bailiffs?

Q.3b) What was the value of the council tax arrears referred to bailiffs?

Q/3c  What was the value of the arrears recovered?

Q.3d  What were the costs of the bailiff action (including costs faced by  households and costs faced by the council)?

Q.4    How many cases of council tax arrears had repayment plans arranged?

Q.5    How many cases of council tax arrears had third party deductions applied?

Q.6    How many cases of council tax arrears had attachment of earnings orders applied?

A.1 - A. 6    Northumberland County Council confirms that it holds the information you have requested, please see the attached information in response.