Question and Response:
Q.1. What type of council are you – i.e. Unitary, District etc.
Q.2. Do you have a corporate debt team
Q.3. What categories of debt are collected
A.3. Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debt
Q.4. Do you collect debt on behalf of other councils or 3rd parties such as housing associations etc.
Q.5. What systems are used for each
A.5. Northgate Revs & Bens, Oracle Applications
Q.6. Do you employ internal enforcement agents, if so, how many
A.6. Yes, one
Q.7. Do you utilise external enforcement agents via a 3rd party, if so when does their current contract end and when it does are you considering using internal enforcement agents
A.7. We utilise external enforcement agents and their engagement is reviewed annually.