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Details:

Reference Number: 5348
Request Date: 03/01/2019 Archived

Question and Response:

Q.1 Please tell me how many home care visits of 15 minutes were commissioned by the council in a) 2018 and b) 2017
A.1 Because of the way that information is held on our client database, we cannot give a wholly precise figure, since in a minority of cases 15-minute extensions on some days of the week to the length of a regular visit have been entered in a way which cannot be distinguished from a separate 15-minute visit without detailed inspection of case records. On the basis of sampling, we estimate that there were 210,000 15-minute visits commissioned in 2017 and 165,000 in 2018. Our policy is that 15-minute visits are only appropriate for brief checks on people’s welfare or reminders to take medication, not for personal care tasks.

Q.2 Please tell me how many home care visits of five minutes were commissioned by the council in
a) 2018 and
b) 2017
A.2 We do not commission 5-minute visits.

Q.3 Please tell me how many home care visits were missed in a) 2018 and b) 2017
A.3 We do not hold information about this in a form which would enable us to provide statistics.

Q.4 Please tell me how many home care visits were late in a) 2018 and b) 2017
A.4 We do not hold information about this in a form which would enable us to provide statistics.

Q.5 Please tell me which firms were contracted by the council to carry out home care visits in 2018 and 2017.
A.5 In 2017, the providers (including those spot contracted to provide services to specific service users) were:

Age UK Northumberland
Angels Home Care Agency
Blyth Star Outreach
Burn Brae Care
Bvdf Home Care Service
Careline Homecare Ltd
Carewatch
Comfort Call
Dimensions
Durham County Council
Embracing Care
Helping Hands
Homecare Plus
Mencap
Percy House
Perfect Care
Philip Parkinson Homecare Ltd
Safe Hands Home Care
St Cuthberts Care
Turning Point
Tynedale Care Ltd

In 2018, providers were:

Age UK Northumberland
Angels Home Care Agency
Azure Shaw Domiciliary Care
Bluebird Care
Blyth Star Outreach
Burn Brae Care
Bvdf Home Care Service
Careline Homecare Ltd
Comfort Call
Dimensions
Durham County Council
Embracing Care
Helping Hands
Percy House
Perfect Care
Philip Parkinson Homecare Ltd
Safe Hands Home Care
Thornley Leazes Care (Cave)
Tynedale Care Ltd



Details:

Reference Number: 5384
Request Date: 11/01/2019 Archived

Question and Response:

Q.1 Please would you provide an indication of the average time these works take in relation to your own DFG process.
A.1 Please see attached spreadsheet.

Q.2 Please share any performance indicators/frameworks currently utilised to monitor any aspect of DFG related work.
A.2.The main indicators which we monitor regularly on a dashboard are:

1. Overall spend on DFG - target spend based on DFG allocation/ quarter
2. Estimated costs of works (Committed)
3. No of DFG referrals received
4. Number of applicants on waiting list
5. 3 working days for case worker to contact client - 95%
6. Initial visit by caseworker to be completed within 15 working days of initial contact - 90%
7. Average length of time from DFG application to completion of works (working days) (Cumulative) - 60 days


Details:

Reference Number: 5386
Request Date: 11/01/2019 Archived

Question and Response:

Q.1 Are you intending to cover the cost of the EU settlement scheme fee for your employees affected by Brexit?
A.1 Yes, Northumberland County Council intend to reimburse employees who use the scheme once evidence is provided that they have been accepted in the scheme.

Q.2 How many EU national employees do you estimate have applied or will need to apply under the scheme?
A.2 Data is limited and we hope to have more information with the use of an updated employee self service system within our electronic HR systems around the time the scheme comes into play.

Q.3 If you are covering their fees, what is your estimate for how much in total the cost is to you?
A.3 Due to above the costs are unknown but as we have been part of the pilot scheme within social care and had no take up, the cost may be nominal.


Details:

Reference Number: 5464
Request Date: 23/01/2019 Archived

Question and Response:

Q.1 How many complaints you have received related to carers failing to turn up to a domiciliary HOME care visits on time e.g. a complaint about a carer arriving late in.
 
Q.1a so far in 2019 (Up until 23/1/2019)
Q.1b 2018
Q.1c 2017
Q.1d 2016
 
A.1 We have received no formal complaints about this in any of these years.  However we would not normally expect to be told about an incident of this kind through our complaints system; our standard practice is to encourage service users to report issues to their care managers, who will then report them to contract managers to follow up.  We do not record these in a form which makes it possible to produce meaningful statistics at the level of detail which you have asked for, but in the last 12 months we have had concerns raised for approximately 120 individuals who have experienced missed or late calls from our contracted home care providers, which we have addressed with the contracted care provider. This was an unusually high number of concerns and followed the transfer of a contract from a poorly performing provider to a new provider which resulted in a degree of service disruption.  Examining our records for a longer period than this would be likely to exceed the time limit for an FOI request, and would not necessarily produce a comprehensive picture.
 
Q.2 How many of these involved a carer turning up over 1 hour late in:
Q.2a so far in 2019 (Up until 23/1/2019)
Q.2b 2018
Q.2c 2017
Q.2d 2016
 
A.2 See response to question 1. In addition, we do not always specify precise times at which care workers should arrive, since the need for this depends on the nature of the support required and the circumstances of the service user, and we would expect care providers to operate with a degree of flexibility – for instance encouraging their care workers to stay beyond the allocated time if a service user is unwell and in need of additional support, even if this means arriving somewhat late for a subsequent visit.
 
Q.3 Out of these what was the longest wait a service user had to wait for a carer to arrive at their when late: 
Q.3a so far in 2019 (Up until 23/1/2019)
Q.3b 2018
Q.3c 2017
Q.3d 2016
 
A.3 See response to previous questions. We do not hold information in a form which would enable us to answer this question.
 
Q.4 How many complaints have you received related to carers failing to turn up to a domiciliary care visit at all in: 
Q.4a so far in 2019 (Up until 23/1/2019)
Q.4b 2018
Q.4c 2017
Q.4d 2016
 
A.4 See response to previous questions. Calls which have been missed altogether are ordinarily a serious concern, which would be responded to as a safeguarding issue; however our records do not clearly distinguish these in a manner which would support statistical analysis from other serious concerns relating to home care services, such as falls or medication errors, and we would not be able to provide figures without detailed manual examination of individual case notes.


Details:

Reference Number: 5470
Request Date: 24/01/2019 Archived

Question and Response:

Q.1 I would like to request the following information regarding spending and contracts for older person’s social services. Please could you provide answers to the following questions:

The gross total expenditure on older persons services
Total
Allocated to residential care
Allocated to nursing care
Domiciliary care

Please supply this information by financial year for 2016/17 and 2017/18

The number of older people (age 65+) the council has placed and funded in:
In residential care
In residential EMI care
In nursing care
In nursing EMI care
In domiciliary care

Please supply this information by financial year for 2016/17 and 2017/18

The number of people (age 65+) the council has assessed and are privately funded in:
In residential care
In residential EMI care
In nursing care
In nursing EMI care
In domiciliary care

Please supply this information by financial year for 2016/17 and 2017/18

The number of older people (age 65+) the council has placed and have LA funding, but are also subject to a third party top up:
In residential care
In residential EMI care
In nursing care
In nursing EMI care
In domiciliary care

Please supply this information by financial year for 2016/17 and 2017/18

The number of older people (age 65+) in the council area who are completely privately funding their care:
In residential care
In residential EMI care
In nursing care
In nursing EMI care
In domiciliary care

Please supply this information by financial year for 2016/17 and 2017/18

The number of older people (age 65+) the council has placed who are outside of the council area:
In residential care
In residential EMI care
In nursing care
In nursing EMI care
In domiciliary care

Please supply this information by financial year for 2016/17 and 2017/18

The fee rates paid to out of area placements for older people:
In residential care
In residential EMI care
In nursing care
In nursing EMI care
In domiciliary care
                
Please supply this information by financial year for 2016/17 and 2017/18

The number of care homes in the council area registered to cater for:
Older peoples residential care
Older peoples nursing care
EMI care
 
Does the local authority have a banding system for fee rates?
If “yes” to question 9, can you supply information to the number of care homes in each banding?

A.1 Northumberland County Council confirms that it holds the information you have requested, please see the attached information in response.
 


Details:

Reference Number: 5488
Request Date: 28/01/2019 Archived

Question and Response:

Q.1 Please provide the number of Romanian Nationals resident in Northumberland.
Should you not have this information, please provide an estimate.
If you are unable to provide an overall estimate, please provide partial figures on the number of Romanian Nationals that you have data on; such as (but not limited to) employment, enrollment in education, registration on electoral rolls etc.

A.1 I refer to your Freedom of Information request in relation to Romanians residing in Northumberland.

I am writing to inform you that we have searched our records and the information you requested is not held by Northumberland County Council. 

However, The Office for National Statistics produce estimates of the population by Local Authority by Country of Birth and Nationality. Please find a link to data that might be useful in assisting with your request - https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/internationalmigration/datasets/populationoftheunitedkingdombycountryofbirthandnationalityunderlyingdatasheets 

There is no data from Northumberland on the number of Romanian nationals due to disclosure control i.e. numbers are too small to release.  There is data available on country of birth from the Census but this information is now 8 years out of date - https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/internationalmigration/datasets/populationoftheunitedkingdombycountryofbirthandnationality
 


Details:

Reference Number: 5548
Request Date: 05/02/2019 Archived

Question and Response:

 
Q.1   For each financial year 2012/2013, 2013/2014, 2014/2015, 2015/2016, 2016/2017, 2017/2018 and 2018-present, how many S.42 safeguarding reports/enquiries have the local authorities recorded under the Care Act 2014, involving the abuse and neglect of patients under 65 years old with learning disabilities and/or autism, detained under the Mental Health Act 1983 in an NHS or independent sector hospital with a specialism in assessment or medical treatment for persons with learning disabilities and/or autism? Please list the names of the care provider and the number of reports of safeguarding incidents for each.

Q.2   In connection to the above, please list the type of safeguarding enquiries/reports (as per below) for each private provider:
a. Neglect and acts of omission
b. Emotional/psychological abuse
c. Physical abuse
d. Sexual abuse
e. Medication
f. Discriminatory abuse
g. Other type of abuse as recorded by the local authority

Q.3   In connection to the above Q1 and Q2, please provide the person alleged to be responsible for the reported safeguarding report/enquiry:
a. paid employee
b. other service user
c. agency staff member
d. family member or visitor
e. outside health professional (eg doctor psychiatrist)
f. other

Q.4   In connection to Q1, please provide the number of investigations that concluded during each financial year 2012/2013, 2013/2014, 2014/2015, 2015/2016, 2016/2017, 2017/2018 and 2018-present and the number, which resulted in:
a. non-criminal investigations
b. criminal investigations
NB. For each of the questions, if some of the hospital settings provide services for both patients over 65 and under, please refer to the ones under 65.

A.1 - A.4     Based on the information we hold, there were four enquiries under Section 42 of the Care Act 2014, or equivalent enquiries under the national framework for safeguarding adults which was in place before April 2015, which fell within the scope of your query.  Details of these is in the attached spreadsheet.
Adult Social Care:   cost of care
Children & Families:   looked after children
Children & Families:   foster care and adoptions
Finance & Payments:   funding for care homes
Politics, Policies & Minutes:   Policies & Legislation
Children & Families:   Funding for care homes - TO BE ADDED
The department holding the information is that which has lead responsibility for dealing with kinship (also known as family and friends care) support and placements. 
Please note that the information gleaned will be analysed and inform the evidence gathering stage of the work of the Parliamentary Taskforce on Kinship Care.
Please provide the following information that your local authority holds: 

Q.1   Provide a link to your local authority’s kinship care policy (this may also be known as your family and friends care policy).

A.1    https://www.northumberland.gov.uk/Children/Looked-after/Fostering.aspx#familyfriendscare

Q.2   Does your local authority have a named designated lead 
manager responsible for kinship care (also known as family and friends care)? If so, what is their name and contact details, and what is the title of their substantive post?

A.2   Liz Spaven, Senior Manager - Family Placements

liz.spaven@northumberland.gov.uk

Q.3   Does your local authority have a written policy and/or procedure that sets out financial support for children in kinship care under the following arrangements, and if so, please provide a copy of the policy and/or procedure(s):
a) Children placed or living in family and friends care overall (encompassing all the different types of arrangements below)
b) Children placed with family and friends foster carers?
c) Children subject to a Special Guardianship Order?
d) Children subject to a Child Arrangement Order or Residence Order?
e) Children living in private fostering arrangements?
f) Children living in kinship care informal arrangements (where there is no legal order)?

A.3   See attached document

Link to private fostering info:  https://www.northumberland.gov.uk/privatefostering.aspx

Q.4    See the attached document

Q.5   Do you have a written policy about how kinship carers can access legal advice including, how this is funded?   If yes, please provide this.
If you do not have a written policy, what guidelines do you use in determining whether to pay for independent legal advice or representation for a kinship carer or potential kinship carer? E.g. an initial consultation for £x.

A.5   See attached document

Q.6    Between 1 April 2017 and 31 March 2018, what was the total local authority budget spent on all children placed or living in family and friends care overall?
Can this be broken down by total local authority spend on:
a) Children placed with family and friends foster carers?
b) Children subject to a Special Guardianship Order?
c) Children subject to a Child Arrangement Order or Residence Order?
d) Children living in informal arrangements (where there is no legal order)?

A.6    See answer to question 4
 
Q.7    Please state how many looked-after children were placed in friends and family foster placements as of 31st March 2018.

A.7     67

Q.8     Of the number of looked after children placed in friends and family foster placements as of 31st March 2018, how many were previously placed by the local authority in: 

Q.8a)   A foster placement (or placements) with unrelated carers? 

A.8a)    8

Q.8b)    A different family and friends foster placement? 

A.8b)    5

Q.8c)    A residential children’s home setting? 

A.8c)    0

Q.8d)   Any other provision for looked-after children?

A.8d)   0
 


Details:

Reference Number: 5549
Request Date: 05/02/2019 Archived

Question and Response:

Q.1   Provide a link to your local authority’s kinship care policy (this may also be known as your family and friends care policy).

A.1    https://www.northumberland.gov.uk/Children/Looked-after/Fostering.aspx#familyfriendscare

Q.2   Does your local authority have a named designated lead 
manager responsible for kinship care (also known as family and friends care)? If so, what is their name and contact details, and what is the title of their substantive post?

A.2   Liz Spaven, Senior Manager - Family Placements

liz.spaven@northumberland.gov.uk

Q.3   Does your local authority have a written policy and/or procedure that sets out financial support for children in kinship care under the following arrangements, and if so, please provide a copy of the policy and/or procedure(s):
a) Children placed or living in family and friends care overall (encompassing all the different types of arrangements below)
b) Children placed with family and friends foster carers?
c) Children subject to a Special Guardianship Order?
d) Children subject to a Child Arrangement Order or Residence Order?
e) Children living in private fostering arrangements?
f) Children living in kinship care informal arrangements (where there is no legal order)?

A.3   See attached document

Link to private fostering info:  https://www.northumberland.gov.uk/privatefostering.aspx

Q.4    See the attached document

Q.5   Do you have a written policy about how kinship carers can access legal advice including, how this is funded?   If yes, please provide this.
If you do not have a written policy, what guidelines do you use in determining whether to pay for independent legal advice or representation for a kinship carer or potential kinship carer? E.g. an initial consultation for £x.

A.5   See attached document

Q.6    Between 1 April 2017 and 31 March 2018, what was the total local authority budget spent on all children placed or living in family and friends care overall?
Can this be broken down by total local authority spend on:
a) Children placed with family and friends foster carers?
b) Children subject to a Special Guardianship Order?
c) Children subject to a Child Arrangement Order or Residence Order?
d) Children living in informal arrangements (where there is no legal order)?

A.6    See answer to question 4
 
Q.7    Please state how many looked-after children were placed in friends and family foster placements as of 31st March 2018.

A.7     67

Q.8     Of the number of looked after children placed in friends and family foster placements as of 31st March 2018, how many were previously placed by the local authority in: 

Q.8a)   A foster placement (or placements) with unrelated carers? 

A.8a)    8

Q.8b)    A different family and friends foster placement? 

A.8b)    5

Q.8c)    A residential children’s home setting? 

A.8c)    0

Q.8d)   Any other provision for looked-after children?

A.8d)   0
 


Details:

Reference Number: 5574
Request Date: 08/02/2019 Archived

Question and Response:

Please therefore treat these requests separately.
 

Q.1     The number of children deemed to be below the age of 18 who were unaccompanied asylum seeking children, i.e. were in this country alone and not accompanied by close family – and who i. had a death recorded as "self-inflicted", “suicide”, “misadventure suicide”, or “open-verdict suicide” – or words to this effect - and ii. had attempted suicide, and for whom :

Q.1a)          a Serious Case Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.1a)      0

 

Q.1b)           a Serious Case Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.1b)      0

 

Q.1c)           a Learning Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.1c)      0

 

Q.1d)           a Learning Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18.

 

A.1d)      0

 

Q.1e) there was no Serious Case Review or equivalent, or Learning Review or similar in each of i) 2016/17 and ii) 2017/18.  

 

A.1e)      0

 

Please provide separate numbers by each of: type of review, year, whether this was a suicide or attempted suicide, whether the review had started but not been concluded, was ongoing, or had been concluded in that year, and whether a review was held.
 

Q.2     The number of children deemed to be below the age of 18 who were seeking asylum but where they were accompanied by close family – and who i. had a death recorded as "self-inflicted", “suicide”, “misadventure suicide”, or “open-verdict suicide” – or words to this effect - and ii. had attempted suicide, and for whom:

Q.2a)      a Serious Case Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.2a)      0

 

Q.2b)      a Serious Case Review or equivalent was concluded in your local authority area in each of in each of i) 2016/17 and ii) 2017/18

 

A.2b)      0

 

Q.2c)      a Learning Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.2c)      0

 

Q.2d)     a Learning Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.2d)      0

 

Q.2e)      there was no Serious Case Review or equivalent, or Learning Review or similar in each of i) 2016/17 and ii) 2017/18

 

Please provide separate numbers by each of: type of review, year, whether this was a suicide or attempted suicide, whether the review had started but not been concluded, was ongoing, or had been concluded in that year, and whether a review was held.

 

A.2e)      0

 

Q.3   The number of children deemed to be below the age of 18 who were seeking asylum but where it is unclear whether or not they were accompanied by close family – and who i. had a death recorded as "self-inflicted", “suicide”, “misadventure suicide”, or “open-verdict suicide” – or words to this effect - and ii. had attempted suicide, and for whom:

 

Q.3a      a Serious Case Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.3a)      0

 

Q.3b)      a Serious Case Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.3b)      0

 

Q.3c)      a Learning Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.3c)      0

 

Q.3d)      a Learning Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.3d)      0

 

Q.3e)      there was no Serious Case Review or equivalent, or Learning Review or similar, in each of i) 2016/17 and ii) 2017/18  

 

A.3e)      0

 

Please provide separate numbers by each of: type of review, year, whether this was a suicide or attempted suicide, whether the review had started but not been concluded, was ongoing, or had been concluded in that year, and whether a review was held.

 

Q.4        The number of children deemed to be below the age of 18 who were foreign nationals - but who were not counted in the answers to 1, 2 or 3 above, perhaps because it was not clear they were seeking asylum 

- this could include refugees, migrants, or words to that effect and other foreign nationals whose immigration status is unclear 

– and who i. had a death recorded as "self-inflicted", “suicide”, “misadventure suicide”, or “open-verdict suicide” 

– or words to this effect - and ii. had attempted suicide, and for whom:

Q.4a)      a Serious Case Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.4a)      0

 

Q.4b)      a Serious Case Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.4b)      0

 

Q.4c)      a Learning Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.4c)      0

 

Q.4d)      a Learning Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.4d)      0

 

Q.4e)      there was no Serious Case Review or equivalent, or Learning Review or similar, in each of i) 2016/17 and ii) 2017/18

 

A.4e)      0

 

Please provide separate numbers by each of: type of review, year, whether this was a suicide or attempted suicide, whether the review had started but not been concluded, was ongoing, or had been concluded in that year, and whether a review was held.

 

Q.5     The number of British national children deemed to be below the age of 18 who were foreign nationals – and who i. had a death recorded as "self-inflicted", “suicide”, “misadventure suicide”, or “open-verdict suicide” – or words to this effect - and ii. had attempted suicide, and for whom:

 

Q.5a)     a Serious Case Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.5a)      0

 

Q.5b)     a Serious Case Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.5b)      0

 

Q.5c)      a Learning Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.5c)      0

 

Q.5d)      a Learning Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

A.5d)      0

 

Q.5e)      there was no Serious Case Review or equivalent, or Learning Review or similar, in each of i) 2016/17 and ii) 2017/18

 

A.5e)      0

 

For each case counted in requests 1-5 please detail:

The date of the death or suicide attempt

The type and name of the review

When the review began (even if prior to April 2016)

Current status of the review – i.e. ongoing or completed

The individual’s nationality

Whether they were or had been in the care of your local authority and/or had status as a care leaver (state which)

The age they claimed to be and whether their age had been disputed (if so please state which authority disputed their age and in what way, e.g. assessed as being an adult by the local authority when they claimed to be a child)

The term/terms used to describe their immigration status

Whether they were unaccompanied by family or accompanied by family, or you do not have this information in the unlikely event that is the case

Where the death or suicide attempt occurred including type of location, e.g. children’s home, foster home, park, private accommodation and place name (city/town/village and county)

Why no review took place if applicable

Why a learning review or similar was held instead of a Serious Case Review or equivalent, or Safeguarding Adult review or similar in cases where this is applicable.  In each case, please state the reason for this



Details:

Reference Number: 5576
Request Date: 08/02/2019 Archived

Question and Response:

Q.1    The number of young people deemed to be between the ages of 19 and 24 inclusive who were unaccompanied asylum seeking young people, i.e. were in this country alone and not accompanied by close family – and who i. had a death recorded as "self-inflicted", “suicide”, “misadventure suicide”, or “open-verdict suicide” – or words to this effect - and ii. had attempted suicide, and for whom :

A.1     No young people have died in Northumberland in the circumstances covered by any of questions 1 to 4 of your FOI in 2016/17 or 2017/18. 


a) a Safeguarding Adult Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

b) a Safeguarding Adult Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

c) a Learning Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

d) a Learning Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

e) there was no Safeguarding Adult Review or equivalent, or Learning Review or similar in each of i) 2016/17 and ii) 2017/18

 

Please provide separate numbers by each of: type of review, year, whether this was a suicide or attempted suicide, whether the review had started but not been concluded, was ongoing, or had been concluded in that year, and whether a review was held.

 

Q.2   The number of young people deemed to be between the ages of 19 and 24 inclusive who were seeking asylum but where they were accompanied by close family – and who i. had a death recorded as "self-inflicted", “suicide”, “misadventure suicide”, or “open-verdict suicide” – or words to this effect - and ii. had attempted suicide, and for whom:

 

A.2     Please see the response to Q.1

 

a) a Safeguarding Adult Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

b) a Safeguarding Adult Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

c) a Learning Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

d) a Learning Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

e) there was no Safeguarding Adult Review or equivalent, or Learning Review or similar, in each of i) 2016/17 and ii) 2017/18

 

Please provide separate numbers by each of: type of review, year, whether this was a suicide or attempted suicide, whether the review had started but not been concluded, was ongoing, or had been concluded in that year, and whether a review was held.

 

Q.3   The number of young people deemed to be between the ages of 19 and 24 inclusive who were seeking asylum but where it is unclear whether or not they were accompanied by close family – and who i. had a death recorded as "self-inflicted", “suicide”, “misadventure suicide”, or “open-verdict suicide” – or words to this effect - and ii. had attempted suicide, and for whom:

 

A.3     Please see the response to Q.1

 

a) a Safeguarding Adult Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

b) a Safeguarding Adult Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

c) a Learning Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

d) a Learning Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

e) there was no Safeguarding Adult Review or equivalent, or Learning Review or similar, in each of i) 2016/17 and ii) 2017/18

 

Please provide separate numbers by each of: type of review, year, whether this was a suicide or attempted suicide, whether the review had started but not been concluded, was ongoing, or had been concluded in that year, and whether a review was held.

 

Q.4   The number of young people deemed to be between the ages of 19 and 24 inclusive who were foreign nationals - but who were not counted in the answers to 1, 2 or 3 above, perhaps because it was not clear they were seeking asylum - this could include refugees, migrants, or words to that effect and other foreign nationals whose immigration status is unclear – and who i. had a death recorded as "self-inflicted", “suicide”, “misadventure suicide”, or “open-verdict suicide” – or words to this effect - and ii. had attempted suicide, and for whom:

 

A.4     Please see the response to Q.1

 

a) a Safeguarding Adult Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

b) a Safeguarding Adult Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

c) a Learning Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

d) a Learning Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

e) there was no Safeguarding Adult Review or equivalent, or Learning Review or similar, in each of i) 2016/17 and ii) 2017/18

 

Please provide separate numbers by each of: type of review, year, whether this was a suicide or attempted suicide, whether the review had started but not been concluded, was ongoing, or had been concluded in that year, and whether a review was held.

 

Q.5   The number of young people deemed to be between the ages of 19 and 24 inclusive who were British nationals – and who i. had a death recorded as "self-inflicted", “suicide”, “misadventure suicide”, or “open-verdict suicide” – or words to this effect - and ii. had attempted suicide, and for whom:

 

A.5     Please see the response to Q.1

 

a) a Safeguarding Adult Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

b) a Safeguarding Adult Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

c) a Learning Review or equivalent was started but not concluded and was ongoing in your local authority area in each of i) 2016/17 and ii) 2017/18

 

d) a Learning Review or equivalent was concluded in your local authority area in each of i) 2016/17 and ii) 2017/18

 

e) there was no Safeguarding Adult Review or equivalent, or Learning Review or similar, in each of i) 2016/17 and ii) 2017/18

 

Please provide separate numbers by each of: type of review, year, whether this was a suicide or attempted suicide, whether the review had started but not been concluded, was ongoing, or had been concluded in that year, and whether a review was held.

 

Q.6   For each case counted in requests 1-5 please detail:

 

The date of the death or suicide attempt

The type and name of the review

When the review began (even if prior to April 2016)

Current status of the review – i.e. ongoing or completed

The individual’s nationality

Whether they were or had been in the care of your local authority and/or had status as a care leaver (state which)

The age they claimed to be and whether their age had been disputed (if so please state which authority disputed their age and in what way, e.g. assessed as being an adult by the local authority when they claimed to be a child)

The term/terms used to describe their immigration status

Whether they were unaccompanied by family or accompanied by family, or you do not have this information in the unlikely event that is the case

Where the death or suicide attempt occurred including type of location, e.g. children’s home, foster home, park, private accommodation and place name (city/town/village and county)

Why no review took place, if applicable

Why a learning review or similar was held instead of a Serious Case Review or equivalent, or Safeguarding Adult review or similar in cases where this is applicable.  In each case, please state the reason for this

 

A.6     We do not hold comprehensive information about young people who have died in the circumstances covered by question 5; this would be held by the coroners.  We have carried out no SARs or learning reviews about any young person falling within the scope of this question.

Question 6 is therefore not applicable.



Details:

Reference Number: 5586
Request Date: 11/02/2019 Archived

Question and Response:

Q.1     Up to the present day, what have been the council’s costs regarding implementation of the Care Act?

Please provide information broken down annually, starting in 2013/14 to the present day.

I appreciate there may be constraints within the context of the Freedom of Information Act but where possible state:

a) The relevant project or strand of the Care Act (e.g. work on assessing and shaping the local care market) and

b) Type of expenditure (e.g. event to engage with local providers).

Note: this should include costs for policies which may have later been postponed or cancelled e.g. cap on lifetime care costs.

A.1     We do not hold this information, since we have not accounted separately for Care Act implementation costs.  Since the Care Act is now the legal framework for much of the core business of adult social care, we took the view from the beginning of the implementation process that there was no useful way to make a distinction between the costs of Care Act implementation and other aspects of planning and service development.  We also do not distinguish for accounting purposes the costs of planning and service development from other costs such as operational management, training, quality assurance, and professional development, since the boundaries between these headings are often unclear.



Details:

Reference Number: 5626
Request Date: 18/02/2019 Archived

Question and Response:

Q.1   The hourly fee paid to North Star day service per client.  Out of this fee does the centre pay for the following commercial rent for the buildings.

insurance for buildings and liability insurance.

wages.and national insurance.

pension provision.

utilities, gas, electric,and water.

transport.

Holiday pay.

 daily upkeep and repairs

telephone/internet provision

 

A.1    This service is not delivered in hourly units.  Since it is an in-house service, it is also costed on the basis of the overall capacity available, rather than the number of individuals using the service at a date, which may vary.  On this basis, the daily unit cost of the service in the current financial year is £60.92. This costing includes all the costs listed in your enquiry, other than commercial rent for the premises.  These are owned by the Council, so no rent is payable.



Details:

Reference Number: 5630
Request Date: 18/02/2019 Archived

Question and Response:

Q.1   How much do you spend a year on callouts for pest control ?

A.1   The pest control service costs £150,000 per annum.
 

Q.2   How much does it cost you per visit ?

A.2   Rats, Mice Ants,Cockroaches and Wasps are charged at £50 per treatment. 

Fleas, flies and fumigations are £75 per treatment

Bedbugs are £150 per treatment.
 

Q.3   How much do you spend on pest control equipment annually ? 

A.3   We spend 10,000 per year 

 

Q.4   How many unsuccessful callouts do you have on average (where you visit the trap and the pest hasn’t been caught)?

A.4   None we do not use traps.

 

Q.5   Would you be interested in a device that could simply tell you when a mousetrap has been activated ? 

A.5   No thanks



Details:

Reference Number: 5672
Request Date: 27/02/2019 Archived

Question and Response:

Q.1     On 1st February 2019 who provided/employed the health visitors commissioned by your local authority?
A.1 Northumbria Healthcare NHS Foundation Trust

 

Q.2     On 1st February 2019 how many whole time equivalent health visitors were employed by that organisation?

A.2 74 WTE

 

Q.3     On 1st February 2019, how many children under-5 years of age are there in your local authority area?

A.3 There are 17050 children born and registered at GP surgeries aged 0-5 living in Northumberland from the information provided in September 2018.

 

Q.4     Are there any plans to review/change who provides health visitors in your local authority area? If there are, what timeline is being used to make these decisions?

A.4 No

 

Q.5     Who is the responsible manager for the health visiting service. Please also provide their email address. 

A.5 Karen Herne, Senior Public Health Manager

publichealth@northumberland.gov.uk

 

NB:   For your answers, please either use the NHS Digital definition of health visitor or alternatively provide the definition that you are using in your answer. If you are unable to provide data for 1st February 2019, please provide it for the nearest available date and advise what this date is. Definition used by NHS Digital re. Health visitors (notes 28 and 29 from the nursing, midwifery and health visiting staff matrix of Occupation Code Manual) 28. Please ensure to code the following as Health Visitors:  qualified nurses/midwives who also hold a qualification as a Registered Health Visitor under the Specialist Community Public Health Nursing part of the NMC Register working directly with children and families;  qualified and registered Health Visitors who perform specific activities such as providing breastfeeding advice to parents;  family nurses working within the Family Nurse Partnership Programme who are qualified and registered as Health Visitors;  Sure Start Children’s Centre qualified and registered named Health Visitors;  managers within a Health visiting team who hold a health visiting qualification and registration and are involved in clinical work or safeguarding.  29. Please ensure that the following employees are not coded as Health Visitors: any person working in a health visiting team who does not hold a qualification and registration as a Health Visitor; any person who holds a qualification and registration as a Health Visitor but is not employed in a role where this is a requirement; managers within a health visiting team who hold health visiting qualification and registration but are not involved in clinical work or safeguarding. Please see below the general definition for ‘health visitor’ from the Occupation Code Manual: Health Visitor:   An employee who holds a qualification as a Registered Health Visitor under the Specialist Community Public Health Nursing part of the NMC Register and who occupies a post where such a qualification is a requirement.  Not below Agenda for Change Band 6.



Details:

Reference Number: 5701
Request Date: 04/03/2019 Archived

Question and Response:

Q.1    Is there an appeals process* in place for when a service user (or their representative) disagrees with an assessment of their care and support needs or changes made to a package of care?
 
* We are defining an appeals process as including the best practice set out in the Care Act 2014 under section 72: Part 1 appeals:
(a) Who may (and may not) bring an appeal;
(b) Grounds on which an appeal may be brought;
(c) pre-conditions for bringing an appeal;
(d) How an appeal is to be brought and dealt with (including time limits);
(e) Who is to consider an appeal;
(f) Matters to be taken into account (and disregarded) by the person or body considering an appeal;
(g) Powers of the person or body deciding an appeal;
(h) What action is to be taken by a local authority as a result of an appeal decision;
(i) Providing information about the right to bring an appeal, appeal procedures and other sources of information and advice;
(j) Representation and support for an individual bringing or otherwise involved in an appeal;
(k) Investigations into things done or not done by a person or body with power to consider an appeal.
 
Yes ☐   If “Yes” please answer questions 2 to 4
 
No ☐    If “No” please answer i to iii

A.1   No. Section 72 of the Care Act, which set out the framework for a proposed statutory scheme of appeals, the details of which would have been prescribed by regulations and statutory guidance, has not been implemented.  Our view, expressed during the consultations about the implementation of the Care Act, was that we were not convinced that the proposal to introduce an appeals system was a proportionate response to a real problem with current arrangements.  We would also have expected it to have significant costs, which have not been funded. It was our further view that the Government’s consultation proposals for the appeals process failed to address a number of significant issues, including the question of whether appeals would be about whether the local authority had followed a lawful and rational process, or would lead to a second opinion from a different professional about the decision which the authority had made.

Given that our answer to question 1 was “no”, you then asked these questions:

Q.i.            What is the total number of occasions where a service user (or their representative) disagreed with an assessment of their care and support needs or changes made to their package of care? Please provide information from the most recent complete year of data you have

A.i.        We do not hold this information in a form which would enable us to produce statistics.  We expect needs assessors to document disagreements and the attempts which they have made to resolve them, but we have not so far taken the view that collecting structured data about this often complicated set of discussions would produce meaningful information.

Q.ii.            What proportion of these disagreements were accepted by your Local Authority? Please provide information from the most recent complete year of data you have

A.ii.       See previous response.

Q.iii.            How do you respond to disagreements that have been raised by service users (or their representatives) when they have disagreed with an assessment of their needs or changes made to a package of care?

A.iii.      We expect needs assessors and their managers to take all reasonable steps to seek to reach agreement, in line with the spirit of the Care Act.  What steps are required will depend on the details of the situation – appropriate steps may, for instance, include seeking specialist professional advice about disputed issues, involving an advocate (including in situations where this is not a Care Act requirement), or arranging a management review of whether the assessment has properly addressed all of the issues which it should have done.  If there are unresolved issues, we expect service users or their representatives to be given information about our complaints process, and following the investigation of any complaint we provide information about how to contact the Local Government Ombudsman if not satisfied with our response

Q.2    What other sources of national guidance or legislation helped inform and define your appeals process? Please provide sources for this information, such as links or copies

Q.3    What time limit do you set to resolve appeals?
 
Should answering question 4 exceed the ‘appropriate limit’ under the FOI Act please prioritise questions 1 to 3 with regards to a response.

Q.4i.    What is the total number of occasions where a service user (or their representative) appealed an assessment of their care and support needs or changes made to their package of care? Please provide information from the most recent complete year of data you have

Q.4ii.   What proportion of these disagreements were accepted by your Local Authority? Please provide information from the most recent complete year of data you have.
 


Details:

Reference Number: 5721
Request Date: 06/03/2019 Archived

Question and Response:

For the purposes of this request for information, the following definitions should be applied:
Social worker - Employee in a post requiring a professional qualification where that qualification is recorded as social worker OR employee in a non-qualified post who holds a professional qualification recorded as social worker Mental health provision - A service or role where service user eligibility is based upon mental health need

Q.1   How many social workers employed directly by the Local Authority work within mental health
Provision?
A.1. 11 people; 9.58 whole-time equivalents.  Please note that most social workers funded by Northumberland County Council are employed by the NHS, and are not included in these figures.

Q.2   Does the number above include the Approved Mental Health Professional workforce? If yes, how many social work Approved Mental Health Professionals are employed by the local authority?
A.2 It includes some of them, but others work in settings which do not meet your definition, such as our out of hours emergency duty team.  In total we have 15 active (authorised and approved) AMHPs. 8 of these are included in the figure above, and work wholly as AMHPs; the other 7 work in our out of hours team.

Q.3    Are the mental health social workers employed directly by the local authority (please indicate
all which apply):
☐ Based in local authority teams
☐ Based in NHS teams under direct local authority line management
☐ Based in NHS teams without direct local authority line management
A.3 Since you have not supplied a definition of an “NHS team”, we have answered this question in prose.  All the staff listed are managed within a structure within a partnership with an NHS FT. Management arrangements are closely intertwined, with some senior posts employed by the Council and others by the FT.  At the most senior level, the services are the responsibility of a postholder who has a joint role as Chief Executive of the Council and an Executive Director of the FT. Formally, her managerial responsibility for these posts is part of her role in the FT.

Q.4    What formal or informal arrangements does the local authority have with local NHS providers for the provision of mental health services (please describe)?
A.4 At the request of the NHS FT with responsibility for mental health services, the Section 75 partnership arrangement which was previously in place, which included integrated teams with a single line management structure, was dissolved from 2013, and social workers working in mental health services are now managed within and in most cases employed by an FT responsible for acute and community services.  Some elements of our former partnership with the mental health trust have remained in place, including an automated overnight exchange of records about services users for whom we have shared responsibility.

Q.5  Does the local authority commission any mental health social work provision from a third party
provider? If yes, which services are externally commissioned?
Date information compiled:
Contact details for final report:
A.5 Our arrangements are based on a Section 75 partnership rather than being provided as a commissioned service. Date information compiled:  Data based on establishment as at November 2018. Contact details for final report:  Stephen.corlett@northumbria.nhs.uk
 


Details:

Reference Number: 5731
Request Date: 07/03/2019 Archived

Question and Response:

Q.1  Do residents fund their own telecare/assistive technology or is this funded by the Local Authority? If it is funded by the Local Authority, is it available to all residents or is needs assessed?

A.1    The local authority no longer subsidises new users of telecare, except in the relatively rare case where the telecare is an integral part of their care and support plan.  The Council has an in-house telecare service, originally developed by one of the former district councils in our area, which is available to all residents, though the nature of the support offered varies depending on where the service user lives.  There is a group of service users of the Council’s service who are currently subsidised because of protection dating from the time when they qualified for Supporting People funding. 

Q.2   What percentage of your residents using Telecare/assistive technology are private pay, compared to the percentage that are funded by the Local Authority?

A.2    We do not have statistics for all residents.  Of the users of our in-house service, 230 are subsidised; the remaining 2845 pay charges intended to cover the full cost of their service

Q.3   How many residents do you currently have using your Telecare offer?

A.3   3075 people use our in-house telecare service

Q.4   How many of these connections are hard wired (scheme) and how many are dispersed?

A.4   159 of the people using our in-house service have hard-wired connections; 2916 are dispersed.

Q.5   How many staff do you have employed in connection with your Telecare provision?

A.5    29 staff (20.8 f.t.e.), and 6 workers on casual contracts.

Q.6   What platform is your Alarm Receiving Call Centre operating on? Is it PNC (which version), UMO, Jontek or Verklizan?

A.6   PNC 6.

Q.7   Do you have a Digital Switchover Plan for your Telecare offer in place?

A.7   We do not yet have a detailed plan for this, but will be developing one in tandem with our planned procurement of an upgrade to the PNC platform.
 


Details:

Reference Number: 5750
Request Date: 11/03/2019 Archived

Question and Response:

Q.1   The total number of adult serious case reviews undertaken for each year since 2006. If these figures are not available, please provide the number of adult serious case reviews for each year for which you have figures.

A.1   We have carried out two Serious Case Reviews or equivalent Safeguarding Adults Reviews since 2006, one published in 2012 and one in 2018.

Q.2   The internet address where the adult serious case review publications are uploaded.

A.2   https://www.northumberland.gov.uk/Care/Support/Safeguarding.aspx

Q.3   How long the authority keeps adult serious case reviews uploaded before taking them off line and requiring people to ask for the publication on request.

A.3   Our current practice is to keep all of these reports available online.

Q.4   The number of downloads and requests for the publication of each adult serious case review the authority has received.

A.4   We do not hold this information
 


Details:

Reference Number: 5751
Request Date: 11/03/2019 Archived

Question and Response:

Q.1      Does your organization presently use and/or endorse a (RPM) remote patient monitoring system to capture vital signs or other health related measurements whilst a patient is residing in their own home or being cared for in a non-acute environment such as community hospital/hospice/residential or care home - (Measurement examples being blood pressure/weight/ temperature/ Oxygen Saturation /EWS/ pulse/glucose etc.)?
 
If the answer is NO –
1.1.2    Is telemedicine/ RPM, something that the County Council would consider (within the next 2 years) as a way of either reducing hospital re-admissions, A&E attendance, saving district nursing time & cost, for patient convenience and/or recognizing and acting upon patient deterioration sooner?

1.1.3    If the CC is not considering RPM for suitable patients (able to take their own readings or have a carer who can do this for them) – is there a reason why this is not being considered?

1.2       If the answer is YES – RPM is presently used in the community - could you please detail –

1.2.1    the system type/name/supplier

1.2.2    Where do you send this data/measurements to – for instance…GP system

1.2.3    When this system came into use and when contract expires

1.2.4    How much does this costs the CC (approximately) per person or per year for multiple patients/residents

1.2.5    What data is captured & is there measurements you would like to capture but cannot achieve at the moment? (examples – blood pressure/temperature/Glucose/O2 saturation/ weight, pulse etc)

1.2.6    Has there been any analysis of this data to demonstrate that remote patient monitoring from home, (or community residence) has reduced patient admissions into hospital and/or improved care/medication needs etc?

Who is the main person(s)/ decision maker (s)or team – who would probably be responsible (or is responsible) for the decision to use remote patient monitoring in the community? Name/title…

A.1   Your information request has been addressed to the Council, but appears to be wholly concerned with health services, which the Council is not responsible for, though it works closely with the NHS bodies which are.  We suggest that it should be sent to one or both of Northumberland CCG or Northumbria Healthcare NHS FT.

We would also comment that some of your questions ask about the opinions of the organisation they are addressed to rather than about information held by it.  These questions appear to us to fall outside the scope of the FOI scheme.
 


Details:

Reference Number: 5752
Request Date: 11/03/2019 Archived

Question and Response:

Q.1 The total number of FTE equivalent child and separately, adult, social worker posts for each year for the last ten years. 

A.1   Please see the attached document.

Q.2 The percentage vacancy rate for each quarter for each of the last ten years for child and separately, adult, social workers posts. 

A.2 We do not hold this information

Q.3    The percentage of agency staff for each quarter for each of the last ten years for child and separately, adult, social worker posts.

A.3    Refused based on the time needed to get the data. Justification below:

In order to collate this information we would have to generate reports on a weekly basis. For the time period in question this would be 520 reports, which take approximately 5 minutes to prepare. This would therefore total over 43 hours of work to provide the information.

Q.4    The total number of staff for each of the last ten years that have been a) disciplined and b) dismissed for child and separately, adult, social workers posts qualified social care practitioners. 

A.4    Please see the attached document.

Please note the recording system for disciplinary issues was unavailable for large parts of 2014 and 2015. Under A) we have included those where there was a formal sanction under the Council's disciplinary policy. 

Q.5    The average caseload for a social worker for each quarter of the last ten years for child and separately, adult, social workers. 

A.5     We do not hold this data in a form which would permit the construction of a meaningful time series.
 


Details:

Reference Number: 5788
Request Date: 19/03/2019 Archived

Question and Response:

I would like to request the following information regarding hearing/sensory impairment care services. 
 
Q.1   Please could you supply the name, job title, email address and telephone number of the commissioner with responsibility for care for adults with sensory/hearing impairment.
 
For questions 2 through 8, please supply the following information for the financial years 2014/15 to 2017/18, and where possible, the budget or most up to date snapshot available for 2018/19.
 
Q.2   Please provide the total number of adults with a sensory impairment in care placements funded by the local authority
 
Q.3   Of the total number of adults with a sensory impairment in care placements funded by the local authority (Q2), please provide the total number of those with a hearing impairment
 
Q.4   Of the total number of adults with a hearing impairment in care placements funded by the local authority (Q3), please provide the total number of those with a hearing impairment and an additional care need or diagnosis (including but not limited to learning/physical disability, mental health, dementia, neuro-disability, challenging behaviour)
 
Q.5   Please provide the total number of adults with a hearing impairment in care placements funded by the local authority by
 
a)     In area, residential care
b)     Out of area, residential care
c)     In area, supported living
d)     Out of area, supported living
e)     Home/domiciliary care
 
Q.6   Please provide the local authority’s expenditure on care placements for adults with a hearing impairment by
 
a)     In area, residential care
b)     Out of area, residential care
c)     In area, supported living
d)     Out of area, supported living
e)     Home/domiciliary care
f)      Total expenditure on all placements for hearing impairment
 
Q.7   Please provide the highest, lowest and average fee paid to care providers for adults with a hearing impairment by
 
a)     Residential care (Weekly)
b)     Supported living (Hourly)
c)     Home/domiciliary care (Hourly)
 
Q.8   Please list all supported living and home/domiciliary care providers currently commissioned by the local authority to provide care services for people with a hearing impairment
 
Where data is not recorded for hearing impairment, please give answers for sensory impairment.
 
‘Hearing impairment’ refers to any individual with deafness, hearing loss/partial hearing and tinnitus. ‘Adults’ refers to those aged 18-65.
 
To clarify, supported living does not include sole providers of accommodation, such as housing associations; only registered providers of social care. Domiciliary care refers to care provided to people living in their own homes by visiting staff.
 
‘In area’ refers to any services commissioned within the local authority’s geographical boundaries, while ‘out of area’ refers to any services commissioned outside of the local authority boundaries

A.1 - A.8  We have not replied on your spreadsheet because we do not hold the requested information in a structured format which would permit us to supply these figures without manual examination of large numbers of case records, which would exceed both the statutory limit in FOI regulations and our available capacity.

We ensure that workers with specialist training in sensory impairment are available across the county to carry out or support assessments where there is a need to take special account of the impact of hearing or sight impairments.  We expect all specific needs arising from each individual’s health conditions and disabilities to be addressed in assessments, and where necessary in care and support plans, but we do not currently collect detailed coded information about diagnoses or disabilities.  We would be interested to hear of examples of authorities which have attempted systematically to collect this information about all users of care placements, home care and supported living services, and to learn how useful they have found this in planning services (as opposed to assessing individual needs, for which unstructured information is often better able to capture the nuances of people’s situation).

We do where necessary arrange additional care services specifically to meet needs arising from hearing impairment – for instance “enabling” services with care workers who have knowledge of BSL or lip-speaking; support during benefit claims for people with Usher Syndrome; and support for a deafblind person during short breaks in a care home provided by care workers who have supported the person at home and can assist them in communicating with staff.  However we are not able to provide comprehensive statistics.

The commissioner responsible is Alan Curry, Senior Manager (commissioning).  His email address is alan.curry@northumberland.gov.uk. He would prefer not to receive unsolicited contacts by phone
 


Details:

Reference Number: 5790
Request Date: 19/03/2019 Archived

Question and Response:

Q.1   Could you advise what the current number of clients using the Northstart service are? Could you please advise what capacity North Star have in the way of available placements. eg can the accommodate 50 clients?

A.1   The number of places available is 25 per day, 5 days a week, for 51 weeks in the year.  The number of booked places is currently 81 per week.
 


Details:

Reference Number: 5810
Request Date: 21/03/2019 Archived

Question and Response:

This information relates to the care homes owned and run by the council.
Q.1     Council Provider (according to CQC)
Q.2     Location Name
Q.3     CQC Rating Feb 2019
Q.4     Total Beds
Q.5     Service Description (State all that apply)
Q.6     Average Weekly Fee/Cost per resident to include all Hotel and Care Costs) 
Q.7     State Week Used to calculate Average Weekly Fee
Q.8     Average Carer/Snr Carer Hourly Pay Rate (excluding On-Cost)
Q.9     Total Weekly Carer/Snr Carer Hours (all residents)
Q.10   Hours Per Resident Week (HPRW).  State the number of hours per resident week for all staff employed at the home including Manager and all carer and non-care staff)
Q.11   Are there any plans to dispose of this care home or to expand or change the services provided currently in any way? However please could you also give details of any new care home builds planned by your council 

A.1 - A.11    Northumberland County Council confirms that it holds the information you have requested, please see the attached information in response.


Attachments:

Details:

Reference Number: 5824
Request Date: 25/03/2019 Archived

Question and Response:

Q.1   "Between the dates of Jan 16 - Jan 19 how many 'Safeguarding Referrals' were received from the following organisations 'Department for Work & Pensions', 'Independent Assessment Services also know as ATOS UK', 'Capita' and 'Centre for Disability & Health Assessments also known as Maximus'?

If for any reason the timescale is too complex please use the following question instead:

Between the dates of Jan 17 - Jan 19 how many 'Safeguarding Referrals' were received from the following organisations 'Department for Work & Pensions', 'Independent Assessment Services also know as ATOS UK', 'Capita' and 'Centre for Disability & Health Assessments also known as Maximus'?

A.1   There were no referrals received from these organisations by children's services in this time frame.  

None of the organisations listed in your enquiry is included in our structured code list of safeguarding referral sources.  For much of the period covered by your enquiry, the manner in which our records are held would require us to examine a large number of referral documents manually to establish whether any referrals appear to have originated from any of these organisations, a task which would exceed the limit on the staff time which we are required or able to allocate to an FOI request.  However for the period from March 2018, our records are held in a form which makes searching more feasible, and we have examined these records. We are unable to find any evidence that any adult safeguarding referrals were received during that period from any of the organisations which you list.
 


Details:

Reference Number: 5833
Request Date: 26/03/2019 Archived

Question and Response:

Q.1    Please state the number of service users with each of the following conditions for whom the amount of time allocated in their care package was reduced in the financial year 2018/19. Please include in your answer both those who are part- and fully-local authority funded. Please also provide the same information for each of the previous four financial years.

·         Any neurological condition (please state how you define this)
·         Any progressive/degenerative condition (please state how you define this)
·         Multiple Sclerosis
·         Alzheimer’s disease
·         Huntington’s disease
·         Motor Neurone disease
·         Rheumatoid Arthritis

NB: I understand that this question may not be relevant to those service users in receipt of direct payments where the local authority does not dictate the number of hours of care purchased.

A.1   We do not hold information about clinical diagnoses in structured form in our assessment records, so are not able to answer this question without manual examination of thousands of assessment documents, which would exceed both the time limit in FOI regulations and our capacity.

Q.2    Please state the number of service users with each of the following conditions who stopped receiving a local-authority funded care package in the financial year 2018/19. Please include in your answer both those individuals who were part- and fully-local authority funded. Please also provide the same information for each of the previous four financial years.

·         Any neurological condition
·         Any progressive/degenerative condition
·         Multiple Sclerosis
·         Alzheimer’s disease
·         Huntington’s disease
·         Motor Neurone disease
·         Rheumatoid Arthritis

A.2   See response to question 1.

Q.3    Please state the number of service users with each of the following conditions whose personal budget was reduced (i.e. the amount of local-authority funding allocated to meet their needs) in the financial year 2018/19. Please include in your answer both those individuals who are part- and fully-local authority funded. Please also provide the same information for each of the previous four financial years.
 
·         Any neurological condition
·         Any progressive/degenerative condition
·         Multiple Sclerosis
·         Alzheimer’s disease
·         Huntington’s disease
·         Motor Neurone disease
·         Rheumatoid Arthritis

A.3   See response to question 1.

Inclusion of PIP in financial assessments:

Q. 1   Do you include the daily living component of PIP (in financial assessments for social care) in the financial year 2018/19?

A.1     Yes

Q.2   If yes, in what financial year did you start including the daily living component of PIP?

A.2   We have included this component in financial assessments since the first introduction of PIP.

Q.3   Please detail:

Q.3a   whether or not you include the full rate of the daily living component of PIP;

A.3a   We include the full rate in our calculation of the person’s income.  But this does not mean that assume that the full amount is available to pay charges – see further explanation below.

Q.3b.   in what circumstances you do so;

A.3b   This component of PIP is always included in our calculation of the person’s income – but see the qualification in the response to 3a

Q.3c   the amount in pounds or the proportion included;

A.3c   This component of PIP is always included in full in our calculation of the person’s income – but see the qualification in the response to 3a

Q.3d   and any changes to your policy regarding PIP for each of the previous five financial years.

A.3d   We have made no changes to the policy of including this component of PIP in the financial assessment in any of the past five financial years.

Disability Related Expenditure disregard:

Q.1   Do you have a set rate for Disability Related Expenditure disregarded (from financial assessments for social care) for the financial year 2017/2018, and if so what is that rate?

A.1    We do not have a “set rate”, which would not be lawful.  However we do automatically make standard allowances for DRE when we carry out assessments, without needing to see any specific evidence of expenditure.  Service users are informed that they have a right to a detailed assessment of their individual DRE; in practice most people have declined this. In 2017/18 (and in 2018/19, if your question was intended to refer to that financial year), our standard allowances were as follows: for people in receipt of the standard rate of PIP, the lower rate of AA, or the middle rate of DLA (Care Component), £20 per week; for people in receipt of the highest rate of any of those three benefits, the same amount plus the difference between the highest rate and the rate below; for all other service users, £5 per week.

Q.2   If yes, in what financial year did you introduce a set rate for Disability Related Expenditure disregarded (from financial assessments for social care charges)? Please state what the set rate was for each of the four previous financial years.

A.2   As explained above, we make standard (minimum) allowances, but do not have set rates.  We have done so since October 2002, when the Fairer Charging guidance came into effect.

We made no changes to the policy described in the response to the previous question in any of the four years before 2017/18.
 


Details:

Reference Number: 5857
Request Date: 01/04/2019 Archived

Question and Response:

Q.1   Please could you provide details of the number of open care homes in your local authority area for the following financial years: 

* 2018/19
* 2017/18
* 2016/17
* 2015/16
* 2014/15

A.1   This is published information, available from the website of the Care Quality Commission, www.cqc.org.  It can be found by following the link “Download our data” on their home page.
 


Details:

Reference Number: 5860
Request Date: 01/04/2019 Archived

Question and Response:

I am writing to you to request information regarding the funding of treatment for alcohol and substance misuse in each local authority (or your equivalent to a Local Authority). 

Q.1     Does your local authority provide any treatment or programme exclusively dedicated to assist children or young people suffering from alcoholism or substance-abuse? (if other addictive behaviours are catered for in your budget, please assume their inclusion in this request).

A.1 Yes, Public Health commissions a service called Sorted. It is a Substance Misuse service for young people in Northumberland (substances apply to all legal and illegal drugs, alcohol, volatile substances and over the counter and prescription drugs).

Q.2      Does your local authority provide any preventative programme exclusively dedicated to deter children or young people from alcoholism or substance-abuse? (if other addictive behaviours are catered for in your budget, please assume their inclusion in this request).

A.2 This is a specialist substance misuse service which provides intervention for children and young people up to age 18 within the Northumberland area. The primary aim of the service is to provide direct harm reduction work with young people and focused intervention for those who required individual treatment programs or support with transition. Young people are supported to stop using substances and reduce the associated risks from substance misuse, both to themselves and to their communities. They are supported to achieve good physical and emotional health and wellbeing. The service also delivers workforce development training to the wider workforce working with young people so that they can intervene early, provide advice and signposting.
   
Q.3      If so how much was spent on Prevention, Treatment or both combined if not separated in your budget in years ending  2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (please read this as ‘financial year ending’ or ‘calendar year ending’ whichever applies in your LA)

A.3      Northumberland County Council confirms that it holds the information you have requested, please see the attached information in response
 


Details:

Reference Number: 5877
Request Date: 04/04/2019 Archived

Question and Response:

Q.1. Please provide a list of all residential care homes providing council-funded adult care services in 2018/19, the number of council-funded clients placed at each location during the year, and the amount of council expenditure on care at each location. If possible, please highlight those residential care homes that are for people with learning disabilities/difficulties.
 
A.1  Please see the attached spreadsheet.  Where the number of council-funded residents is less than five, exact figures have not been given, to minimise the risk of disclosing personally identifiable information.

Fees and charges

Q.2.  In 2010/11, how many people received council-funded adult care services?
A.2   5718

Q.3.  Of the figure in question 2, how many were required to make a financial contribution towards their care package?
A.3   2189

Q.4.  In 2012/13, how many people received council-funded adult care services?
A.4   4825

Q.5.  Of the figure in question 4, how many were required to make a financial contribution towards their care package?
A.5   3304

6.      In 2018/19, how many people received council-funded adult care services?
A.6   5069

Q.7. Of the figure in question 6, how many were required to make a financial contribution towards their care package? Please provide the figures for questions 2-7 in the attached spreadsheet.
A.7   3915

Q.8. Please provide the schedule of adult care fees and charges for 2010/11
A.8   An information sheet summarising our charges for non-residential services in that year is attached.  Charges for care home placements were nationally prescribed, so there was no local schedule of charges.

Q.9. Please provide the schedule of adult care fees and charges for 2012/13
A.9  An information sheet summarising our charges for non-residential services in that year is attached.  Charges for care home placements were nationally prescribed, so there was no local schedule of charges.

Q.10. Please provide the schedule of adult care fees and charges for 2019/20
A.10   An information sheet summarising our current charges for non-residential services is attached.  We follow the regulations issued under the Care Act in setting charges for care home placements, and in common (so far as we are aware) with all other local authorities, have not taken up the discretion under the Act to set rates of charge below those arrived at by following the regulations.

Resource Allocation Systems (RAS)
Q.11. Please provide the council's current RAS allocation table - this should show the indicative funding attached to each RAS score/band
 
A.11-14   We have at no time made use of a RAS in the usual sense.  We provide people with indicative personal budgets based on the number of hours of support which we assess would be required to meet their eligible needs if we were doing so by making efficient use of conventional services, and the hourly rates which we would normally expect to be necessary if they were arranging that number of hours of support by employing personal assistants through a direct payment.  These figures are then revised to match the costs of the agreed care and support plan.
 
Q.12. Please provide the scoring criteria underpinning the council's current RAS - this should show the questions that form part of the RAS needs assessment and the scores accruing to different responses.
 
Q.13. Please provide the council's RAS allocation table that was in use in 2010/11. If this is not available, please provide the earliest RAS allocation table that is available.
 
Q.14. Please provide the scoring criteria underpinning the RAS allocation table 
provided in response to question 13 - if the 2010/11 allocation table has been provided, please provide the corresponding scoring criteria; if a different year's allocation table has been provided, please provide that year's corresponding scoring criteria.
 
Strength-based assessments
Q.15. Does the council use strength-based approaches when assessing adult care needs?
A.15   In line with the Care Act statutory guidance, we expect staff working with people with care and support needs to consider each person’s strengths and their informal support networks as well as their needs and the risks they face.

Q.16. When did the council introduce strength-based assessments for adult care?
A.16   So far as we are aware, the principles in the Care Act guidance summarised in the previous response have been seen as good social work practice throughout the history of modern social work.

Q.17. Has the council used IMPOWER consultancy since 2013, and if so, regarding what?
A.17   The Council has no record of having made payments to this consultancy since 2013.

Data recording
The following questions are submitted under the section 16 'duty to assist' - they are not requests for the provision of information as such, but requests to know whether and how the council records certain information. Thus the following questions should not be counted towards the section 12 cost limit.
 
Q.18. When new clients approach the council requesting adult social care support, does the council record whether or not they are leaving hospital care? Is it possible to sort the data on the outcomes of assessments of requests for support between clients leaving hospital care and clients who are not leaving hospital care?
A.18   We collect the information under these headings which is required by the annual SALT return to NHS Digital.  We would not regard it as providing particularly meaningful data, or as being usefully comparable between local authorities, since the concept of a “request for support” is likely to have significantly different meanings in each area depending on the way in which the area’s local systems work, and the nature of the relationship between the local authority and the NHS.

Q.19. Has the council recorded, since 2010, the number of requests for adult social care support that are met with short term support to maximise independence?
A.19   In its current form, this information has been recorded only since the introduction of the SALT return.  While we hold information relevant to this topic for earlier years, it would not necessarily be directly comparable with SALT statistics.

Q.20.  I would like the information sent by email. Please also state how long it took the council to respond to this request, relative to the s12 time/cost limit.
A.20   We have not recorded the total staff time taken up by this request, since we were satisfied that it could be met within the S12 time limit by the specialist information analysis staff who have produced the data.  Please note that we are unable to guarantee that these specialist staff will always have the capacity to meet complex FOI requests, since their primary function is to produce the information which we need to manage our social care functions.  If the FOI workload reached a point where it became necessary for us to allocate requests to less skilled administrative staff at costs closer to the notional figures in the FOI regulations, it is doubtful whether we would be able to respond to enquiries of this nature within the FOI time limit.
 


Details:

Reference Number: 5903
Request Date: 08/04/2019 Archived

Question and Response:

Our responses to your questions, taking account of the clarifications which you have provided, are as follows:

Q.1  In 2018, the number of full-time care home beds under the jurisdiction of Northumberland County Council. And the breakdown of bed numbers managed by a) the local authority, b) the third sector c) the private sector.

A.1  Based on your response to our clarification request, we assume that this refers to care home beds in the area of Northumberland.  This is published information, available from the Care Quality Commission website.

Q.2  In 2018, the number of occupied full-time care home beds under the jurisdiction of Northumberland County Council. And the breakdown of bed numbers managed by a) the local authority, b) the third sector c) the private sector.

A.2  We do not hold comprehensive information about occupancy of care home beds, since some are occupied under private arrangements, or arrangements with other public bodies.

Q.3  In 2018, the number of unoccupied full-time care home beds under the jurisdiction of Northumberland County Council. And the breakdown of bed numbers managed by a) the local authority, b) the third sector c) the private sector.

A.3  We do not hold comprehensive information about vacant care home beds, since some are occupied under private arrangements, or arrangements with other public bodies.

Q.4  Throughout 2018, the average available care home capacity as a percentage of total care home capacity under the jurisdiction of the local authority.

A.4  We do not hold comprehensive information about vacant care home beds, since some are occupied under private arrangements, or arrangements with other public bodies.

Q.5  The number of care providers, that have provided care on behalf and under the jurisdiction of Northumberland County Council that have face insolvency since 2010.

A.5   On our best understanding of this question, after considering your clarification, we think that we do not hold comprehensive information about this.  Details of companies in Northumberland which have become insolvent are available at https://www.thegazette.co.uk/insolvency/notice (results can be filtered by local authority area).

Care funding
Q.6  In 2018, the number of care home occupants, under the jurisdiction of Northumberland County Council, who a) Have their needs fully-funded by Northumberland County Council b) Have their needs fully-funded by the NHS C) Have their needs partly funded by Northumberland County Council d) Self-fund their own care in full.

A.6a    There are no residents in care homes who are fully funded by the Council.  All residents are required to pay a contribution towards their fees, or are partially or wholly funded by the NHS.

A.6b    We do not have comprehensive information about this, since residents can be funded in care homes in Northumberland by Clinical Commissioning Groups from outside our area.

A.6c    As at 31/03/2018 – 1712

A.6d    We do not have comprehensive information about this, since the majority of people paying the full cost of their care are doing so under private arrangements.  We estimate that the number is likely to be around 700-900.

Q.7  In 2018, the number of those receiving full-time home care, under the jurisdiction of Northumberland County Council, who a) Have their needs fully-funded by Northumberland County Council b) Have their needs fully-funded by the NHS C) Have their needs partly funded by Northumberland County Council d) Self-fund their own care in full.

A.7   On the basis of your clarification, we have assumed that this refers to people receiving 70 hours or more of home care per week, and that “under the jurisdiction of Northumberland County Council” means in the area of Northumberland.

A.7a    As at 31/03/2018 – 43

A.7b    We do not hold comprehensive information about this, since residents can be funded to receive home care in Northumberland by Clinical Commissioning Groups from outside our area, if they are registered with an out-of-county GP practice.

A.7c     As at 31/03/2018 – 85.

A.7d    We do not have comprehensive information about this, since the majority of people paying the full cost of their care are doing so under private arrangements.

Q.8  In 2018, the number of those over the age of 65 assessed as having a care need, under the jurisdiction of Northumberland County Council, who a) Have their needs fully-funded by  Borough Council b) Have their needs fully-funded by the NHS C) Have their needs partly funded by Borough Council d) Self-fund their own care in full.

A.8a   As at 31/03/2018 – 562

A.8b   For the reasons given above, we do not have comprehensive information about this

A.8c    As at 31/03/2018 – 944

A.8d  For the reasons given above, we do not have comprehensive information about this

Q.9  In 2018, the average weekly cost of care home beds, under the jurisdiction of Northumberland County Council, who a) Have their needs fully-funded by Northumberland County Council b) Have their needs fully-funded by the NHS C) Have their needs partly funded by Northumberland County Council d) Self-fund their own care in full.

A.9a   As explained above, there are no residents in this position.

A.9b  For the reasons given above, we do not have comprehensive information about this

A.9c    As at 31/03/2018 – £439.16

A.9d   For the reasons given above, we do not have comprehensive information about this

Q.10  The average sum Northumberland County Council contributes to those over the age of 65, assessed as having a care need, who are part-funding their care.

A.10 - A.20   These sums can be calculated from published information.  Local authority budgets are published each year on the website of the Ministry of Housing, Communities and Local Government; population estimates are published by the Office of National Statistics.

Q.11  The highest sum Northumberland County Council contributes to those over the age of 65, assessed as having a care need, who are part-funding their care.
 
Northumberland County Council budget (per capita)
Q.12  In 2018, the monetary sum of a) The overall Northumberland County Council budget b) The Northumberland County Council budget for adult social care c) The Northumberland County Council adult social care budget that is spent on those over the age of 65.

Q.13  In 2017, the monetary sum of a) The overall Northumberland County Council budget b) The Northumberland County Council budget for adult social care c) The Northumberland County Council adult social care budget that was spent on those over the age of 65.

Q.14  In 2016, the monetary sum of a) The overall Northumberland County Council budget b) The Northumberland County Council budget for adult social care c) The Northumberland County Council adult social care budget that was spent on those over the age of 65.

Q.15  In 2015, the monetary sum of a) The overall Northumberland County Council budget b) The Northumberland County Council budget for adult social care c) The Northumberland County Council adult social care budget that was spent on those over the age of 65.

Q.16  In 2014, the monetary sum of a) The overall Northumberland County Council budget b) The Northumberland County Council budget for adult social care c) The Northumberland County Council adult social care budget that is spent on those over the age of 65.

Q.17  In 2013, the monetary sum of a) The overall Northumberland County Council budget b) The  Borough Council budget for adult social care c) The Northumberland County Council adult social care budget that is spent on those over the age of 65.

Q.18  In 2012, the monetary sum of a) The overall Northumberland County Council budget b) The Northumberland County Council budget for adult social care c) The Northumberland County Council adult social care budget that is spent on those over the age of 65.

Q.19  In 2011, the monetary sum of a) The overall Northumberland County Council budget b) The Northumberland County Council budget for adult social care c) The Northumberland County Council adult social care budget that is spent on those over the age of 65.

Q.20  In 2010, the monetary sum of a) The overall Northumberland County Council budget b) The Northumberland County Council budget for adult social care c) The Northumberland County Council adult social care budget that is spent on those over the age of 65.

Q.21  In 2018, the total number of those over the age of 65, assessed as having a care need and entitled to funding from Northumberland County Council, who had financial support in the form of a direct payment.

A.21   As at 31/03/2018 – 253

Q.22  In 2018, the total number of those over the age of 65, assessed as having a care need and entitled to funding from Northumberland County Council, who received financial support from the Northumberland County Council.

A.22   As at 31/03/2018 – 2660

Workforce
Q.23  The average vacancy rate for adult social care jobs under the jurisdiction of Northumberland County Council throughout 2018.

A.23 - A.25   On the basis of your clarification, we understand these questions to refer to all jobs and care homes based in Northumberland.  We do not hold comprehensive information about this.

Q.24  The average vacancy rate for care home jobs under the jurisdiction of Northumberland County Council throughout 2018.

Q.25  Care staff turnover as a percentage of total care staff workforce under the jurisdiction of the local authority in 2018.

Q.26  The number of care workers, under the jurisdiction of the local authority, who are paid less than the National Living Wage.
 
A.26   We do not hold this information.  Workers below the age of 25 are not entitled to the National Living Wage, but we do not know how many of them across all care employers are in fact paid below that level.

Elderly population
Q.27  The number of elderly people over the age of 65 in a) 2018 b) 2017 c) 2016 d) 2015 e) 2014

A.27   Estimates for this are published information, available from the website of the Office for National Statistics.

Q.28  The number of elderly people over the age of 65 who were assessed as having a care need in a) 2018 b) 2017 c) 2016 d) 2015 e) 2014.

A.28   
31/03/2018    3277

31/03/2017    3315
31/03/2016    3186
31/03/2015    3064
31/03/2014    3133

Q.29   The number of elderly people over the age of 65 who were assessed as having a full-time care need in a) 2018 b)  2017 c) 2016 d) 2015 e) 2014.
 
A.29   
31/03/2018    1446

31/03/2017    1420
31/03/2016    1335
31/03/2015    1305
31/03/2014    1407

Safeguarding
Q.30  For those adults over the age of 65 receiving social care under the jurisdiction of the local authority, the number of reported ‘safeguarding’ escalations to the local authority during 2018.  

A.30 - A.31   This information is scheduled for publication nationally (broken down by local authority), following validation by statisticians at NHS Digital.  It therefore falls outside the scope of the FOI legislation. Information about previous years is available on the NHS Digital website.

Q.31  For those adults over the age of 65 receiving social care under the jurisdiction of the local authority, the number of reported abuse allegations to the local authority during 2018. 
 
Q.32  For those adults over the age of 65 receiving social care under the jurisdiction of the local authority, the number of sanctioned abuse allegations to the local authority during 2018.

A.32   Since you did not respond in your clarification to our question about the meaning of the phrase “sanctioned abuse allegations”, we are not able to interpret this question.
 


Details:

Reference Number: 5926
Request Date: 12/04/2019 Archived

Question and Response:

We are looking to obtain the baseline fees Northumberland pays for eligible elderly people in residential and nursing homes.

Q.1   Please could you also state if your quoted figures are inclusive or exclusive of the current FNC rate of £165.56

A.1   Northumberland County Council confirms that it holds the information you have requested, please see the attached.
 


Details:

Reference Number: 5962
Request Date: 18/04/2019 Archived

Question and Response:

Q.1   How many Deferred Payment Agreements were entered into by Northumberland Council to assist home owners to pay their care home fees in:
      Financial Year April 2016 – March 2017………….
      Financial Year April 2017 – March 2018………….
 
A.1 
Financial Year April 2016 – March 2017  34
Financial Year April 2017 – March 2018  54

Q.2   What is the total amount paid out by Northumberland Council towards the cost of care home fees for people with whom the council had entered into a Deferred Payment Agreement in place and which will have been charged against these individual properties in respect of:
      Financial Year April 2016 – March 2017………….
      Financial Year April 2017 – March 2018………….
 
A.2 
Financial Year April 2016 – March 2017  £250,684
Financial Year April 2017 – March 2018 £363,622

Q.3   If Northumberland Council enters into a Deferred Purchase Agreement to assist someone to pay their care home fees, who selects the tenant of the house:
      The Council?   (Yes/No)
      The Owner?     (Yes/No)
 
A.3   If the owner or their representative wishes to rent out their house, they select the tenant.

Q.4   If the council selects the tenant does it select individuals form the Council’s waiting list for the property?       
          (Yes/No)
 
A.4   n/a

Q.5   If Northumberland Council enters into a Deferred Purchase Agreement to assist someone to pay their care home fees, does the Council itself let and manage the property?         
             (Yes/No)
         
A.5  No

Q.6   If Northumberland Council enters into a Deferred Purchase Agreement to assist someone to pay their care home fees, under the Deferred payment agreement
Who is responsible for maintaining and insuring the property:
  • The Council?  (Yes/No)
  • The Owner? (Yes/No)
A.6  The Council? (No), The Owner? (Yes)

Q.7   What administrative and/or other charges does Northumberland Council  make to an individual to enter into a deferred property agreement? £……….Per DPA
 
A.7   £250 admin fee for all agreements, and an additional £225 if the Council registers the charge with the Land Registry

Q.8   What charge does the Council make for selling the property following the death of the individual? (if any) £………Per Property Sale
 
A.8   We would not ordinarily be responsible for the process of selling the property, but in any case where we are, we do not make a charge.

Q.9   What is the average number of weeks between the death of the owner and the completion of the sale of the owner’s property?
      Average Number of Weeks………….
 
A.9   We do not hold this information in a form which would enable us to answer this question within the time limit for a Freedom of Information request.

Q.10   How many whole time equivalent members of staff does the Council employ to manage and administer Deferred payment arrangements?  
          .......Number of whole time equivalent
 
A.10   This is part of the role of a number of members of staff.  We estimate that in total it may be equivalent to 2.5 whole-time-equivalent posts.
 


Details:

Reference Number: 6010
Request Date: 02/05/2019 Archived

Question and Response:

For the avoidance of doubt, when referring to the term 'neuro-rehabilitation', please include; brain injury (including acquired brain injury and traumatic brain injury) spinal injury, neurological conditions (including but not limited to Parkinson's Disease, multiple sclerosis, motor neurone disease and Huntington's Disease), stroke, neurobehavioural rehabilitation and cognitive rehabilitation. This list is meant as a guide and is by no means exhaustive.

For all questions, please only provide information on individuals who are solely funded by the Council.

Q.1     Please provide the name, job title, email address and telephone number of the commissioner with responsibility for neuro-rehabilitation placements (if more than one person is responsible, please provide the details of all responsible for making the placements).

Q.2     Please provide (a.) the total number of adults (aged 18 and over) funded by the Council for post-acute neuro-rehabilitation, and (b.) the total expenditure on those adults: (Please provide the total number of adults funded throughout the year, Not a snapshot at a certain time. Please provide figures for the past five financial years and budgeted figures for the current financial year (2019/20))

Q.3     Of the total number of adults funded by the Council for post-acute neuro-rehabilitation (question 2a), please provide the number of adults who are funded for each of the following types of placement: (Please provide the total number of adults funded throughout the year, Not a snapshot at a certain time. Please provide figures for the past five financial years and budgeted figures for the current financial year (2019/20))

Q.3a.     Independent specialist neuro-rehabilitation care home placements (non-hospital)

Q.3b.     Independent specialist neuro-rehabilitation community placements (by community placements, I mean where the services funded are delivered in a person's own home)

Q.4     Please provide the gross total expenditure on the adults funded by the Council in the following placements (as detailed in question 3): (please provide figures for the past five financial years and budgeted figures for the current financial year (2019/20))

Q.4a.     Independent specialist neuro-rehabilitation care home placements (non-hospital)

Q.4b.     Independent specialist neuro-rehabilitation community placements (by community placements, I mean where the services funded are delivered in a person's own home)

Q.5     Please provide a list of the independent providers with whom placements are made for in each of the following placement type: (please provide a list of providers used during 2018/19)

Q.5a.     Independent specialist neuro-rehabilitation care home placements (non-hospital)
Q.5b.     Independent specialist neuro-rehabilitation community placements (by community placements, I mean where the services funded are delivered in a person's own home)

Q.6     Please provide the current average weekly expenditure per individual for adults funded by the Council in the following placements:

Q.6a.     Independent specialist neuro-rehabilitation care home placements (non-hospital)

Q.6b.     Independent specialist neuro-rehabilitation community placements (by community placements, I mean where the services funded are delivered in a person's own home)

Q.7     Please provide the total number of adults funded by the Council for post-acute neuro-rehabilitation who are funded for each of the following types of placements as a snapshot as at 31 March of each year: (Please provide figures at 31 March for the past five financial years and budgeted figures for the current financial year (2019/20))

Q.7a.     Independent specialist neuro-rehabilitation care home placements (non-hospital)

Q.7b.     Independent specialist neuro-rehabilitation community placements (by community placements, I mean where the services funded are delivered in a person's own home)

Q.8     Of the total number of adults funded by the Council for independent specialist neuro-rehabilitation care home placements (non-hospital) at 31 March of each year (question 7a.) please provide the number who are receiving treatment in each of the following locations: (Please provide figures as a snapshot as at 31 March of each year. Please provide figures for the past five financial years and budgeted figures for the current financial year (2019/20))

Q.8a.     Independent specialist neuro-rehabilitation care homes

Q.8b.     Other independent services (eg elderly nursing homes, care homes for adults with disabilities etc)

A.1 - Q.8     The Council does not make placements which it would regard as “specialist neuro-rehabilitation” placements, though it has on occasion made use of care homes which describe themselves as offering a neuro-rehabilitation service, a category which is not used by the Care Quality Commission, and which therefore does not have a clear status.  In response to our request for clarification of this term, you provided clarification only of what you meant by the term “care home”, which we did not need to have clarified, since that is a term with a clear statutory meaning.

We would regard “specialist neuro-rehabilitation” as a service provided by the NHS, though we work in close partnership with the NHS in providing a “reablement” service in the community for people who will benefit from support to maintain their independence, whether because they have one of the conditions which you list in your enquiry or for other reasons.

We recognise that these terms are used in a variety of ways, and that some services which we commission may fall within your understanding of them, but we are not able to analyse any information which we hold on the basis of categories which we do not make use of in classifying commissioned services, and whose intended scope is unclear to us.

We have therefore not completed your spreadsheet
 


Details:

Reference Number: 6011
Request Date: 02/05/2019 Archived

Question and Response:

Q.1    The current length of the OT waiting list.  Please include:
  • The total number of cases 
  • The approximate wait in months for an OT assessment. 
  • Adult and paediatric figures.
  • A breakdown of case category numbers i.e. DFG, Moving & Handling

A.1   We have different arrangements for adult social care and children’s services.

In adult social care, we have no waiting list. Cases are allocated to OTs as they are received, and seen within a timescale determined by the level of risk. Urgent referrals are seen within five days; most others within 28 days, and the maximum time before a person is seen is two months.  We do not classify referrals by the nature of the expected outcomes (DFG, equipment, moving and handling advice), which might in some cases become clear only as a result of assessment.

In children’s services, we have an arrangement with an NHS organisation, which we have identified a need to review.  There are currently 86 cases on the waiting list for this service. We do not currently hold full information about these cases.

Q.2   If you have used an external independent occupational therapy organisation in the last 12 months (1st May 2018 -30th April 2019) and if so: 
  • Their name
  • The number of cases outsourced and a cost paid per assessment (on average if easier)
  • The total value spent with them during this timeframe
  • If the work was tendered
  • If the supplier is under a contract what is the end contract date.

A.2     We have not used an external independent occupational therapy organisation

Q.3   If there are any current vacant posts in the OT team and the total unspent salary value of these posts for the past 12 months (1st May 2018 - 30th April 2019)

A.3     There is one current vacant post in our adult OT service. This post is being covered by arrangements as a result of which there is no unspent funding. There are no current vacant posts in the children’s service.

Q.4   The name, email and contact number of the person responsible for commissioning independent OT assessments on behalf of the Council.

A.4     n/a
 


Details:

Reference Number: 6032
Request Date: 07/05/2019 Archived

Question and Response:

If you are unable to provide the information because you are still going through the commissioning process and are therefore unable to provide any updated answers then it would be appreciated if you could tell me when you expect the process to be finished by. 
 
Q.1     Please list all the providers of homecare services that you currently commission
 
A.1      Age UK Northumberland
Ascot Care
Aspire
Bellview
Burn Brae Care
Blyth Valley Disabled Forum
Careline
CareVision
Copper Beech
Diagonal Alternatives
Eleanor Healthcare
Embracing Care
Everlasting Care
G&P Healthcare
HC - One Beamish
Helping Hands
HMS Services
Homecare Plus
Leonard Cheshire
L S Care
Mrs Os caring Hands
My Homecare
People First Homecare
Philip Parkinson Homecare
Pinnacle Cares for You
Safe Hands Homecare
Surecare Newcastle & North Tyneside
Tasmiyah
Time to Care
Thornley Leazes
Bluebird Care

Q.2     Please list the start and end date of their contracts
 
A.2     Our current contract came was introduced from 1 April 2019.  It does not have an end date, though it includes mechanisms for providers to join or exit the contract and to change status within it.

Q.3     Please tell me how many staff each provider employs to provide this service? (If the exact number is not known, please give an approximate number)
 
A.3     We do not hold this information.

Q.4     Please can you also indicate the nature of each contract? (i.e. whether they are spot contracts or guaranteed a certain number of hours)
 
A.4    Contracts do not guarantee a specific number of hours.  The contract distinguishes three tiers of providers, with a single Tier 1 provider in each of ten areas of the County, who will be approached first with any request for service unless the service user has chosen otherwise.
 
Q.5     If the providers are paid for guaranteed hours, please indicate how many each contractor is allocated
 
A.5     n/a

Q.6    Do you have any in-house provision of homecare services? If so how many hours in total allocated?
 
A.6   We have no in-house provider of mainstream homecare services, though we have an in-house reablement service which is also able to act as a provider of last resort.
 


Details:

Reference Number: 6051
Request Date: 10/05/2019 Archived

Question and Response:

Occupational Therapy Assessments:

Q.1    Of adults receiving long term care and support, how many planned reviews have been completed in the last 12 months by the Council?

A.1   Our occupational therapists do not currently hold caseloads of people with long-term care and support needs, but focus on assessing and meeting needs for equipment and adaptations.;

Q.2    Of adults receiving long term care and support, what percentage received a planned review within the timescales set out and agreed by the Council?

A.2   n/a - see above.

Q.3    Of adults in receipt of equipment and / or adaptations, how many of these received a planned review?

A.3   While our OTs make monitoring visits when necessary, they do not routinely carry out reviews, though they reassess the requirement for equipment/adaptations if someone’s needs change

Q.4    What percentage of planned reviews are done face to face?

A.4    n/a – see above

Q.5    What percentage of planned reviews are done over the telephone or via another method?

A.5    n/a – see above

Q.6    What is the average waiting time for Service Users of Adult Social Care from request for Occupational Therapy Assessment to the assessment being carried out?

A.6   Our OTS do not operate a waiting list.  Cases are allocated to OTs when referrals are received; the maximum period before an assessment is then 8 weeks, which would be in situations where the person has been screened by an OT assistant or technical instructor; in most cases people are seen within 28 days and those prioritised due to the level of risk are seen within 5 working days.

Q.7    What is the longest waiting time for Service Users of Adult Social Care from request for Occupational Therapy Assessment to the assessment being carried out?

A.7   See previous response

Q.8    Do you use any third parties to deliver Occupational Therapy assessments (e.g. locums, private sector organisations or self-employed Occupational Therapists)?

A.8   No

Q.9    If so, please give the name of the organisation(s) and the number of assessments completed by each during the period 1.1.2018 to 1.1.2019?

A.9    n/a

Q.10  Do you have an official contract with any of the above organisations and if so, when is this due to end?

A.10   No

Q.11  Can you please provide contact details for the current Head of Adult Services and Review/Reassessment Team Manager?

A.11   Our statutory director of adult social services is Cath McEvoy-Carr, who can be contacted via her PA, Abigail.Ridley@northumberland.gov.uk

We do not have any post with the title of review/reassessment team manager, or any close equivalent
 


Details:

Reference Number: 6052
Request Date: 10/05/2019 Archived

Question and Response:

Please send me the following information relating to all contracts active during Financial Year 2019/20 procured under the following Common Procurement Vocabulary (CPV) codes 85000000 and 98000000.
·         The name of the contract
·         A brief description of the contract
·         The value of the contract
·         The start date of the contract
·         The end date of the contract
·         The awarded contract provider
I am particularly interested in Care Quality Commission (CQC) regulated care services relating to the provision of adult and children’s homecare, domiciliary care, hospital discharge services, and carers care services. Please also include any carers specific services, whether regulated by CQC or not
 
Duty to confirm or deny 

Northumberland County Council confirm that we hold information in relation to Common Procurement Vocabulary (CPV) Codes.

Exemptions 

The Freedom of Information Act sets out various exemptions to the right of access. 

In the present case the County Council takes the view that the information relating to your request is exempt under the following provisions; 

Section 21 of the Act states that a public Authority does not need to provide information under section 1 of the Act if that information is reasonably accessible to the applicant by other means. 

All the information you have requested can be found on the following link: https://procontract.due-north.com/ContractsRegister/Index?resetFilter=True
 


Details:

Reference Number: 6060
Request Date: 13/05/2019 Archived

Question and Response:

Q.1    The total number of Children’s Social Workers employed permanently by the Council as of the 29th April 2019?

A.1     209 (Including Director, Head of Service, Team Managers, Deputy Team Managers, Independent Reviewing Officers, Youth Offending Case Managers)

Q.2     A breakdown by Nationality of the Children’s Social Workers employed permanently i.e. United Kingdom 100, Australian 36 etc?

A.2      British 209

Q.3      The total number of Children’s Social Workers currently employed permanently for which the local authority have sponsored their visa (certificate of sponsorship) to work for the local authority?

A.3     We do not currently employ any Children's Social Workers that require a VISA to work in the United Kingdom.
 


Details:

Reference Number: 6072
Request Date: 14/05/2019 Archived

Question and Response:

A.      Total gross local authority expenditure (actual spending) for older people (over 65) social care services for the financial year 2017/18

B.      For 2017/18, please provide the following breakdown:

1.      Gross local authority expenditure (actual spending) on residential care home services for older people (over 65) for the financial year 2017/18 (this includes the nursing care element of any residential services provided)

2.      Gross local authority expenditure (actual spending) on homecare services (domiciliary care) for older people (over 65) for the financial year 2017/18

C.      Please provide the gross expenditure (actual spending) of [B1] as broken down by:

1.      Directly provided local authority services
2.      Commissioned through contracts with for-profit providers
3.      Commissioned through contracts with not-for-profit providers

D.      Please provide the gross expenditure (actual spending) of [B2] as broken down by:

1.      Directly provided local authority services
2.      Commissioned through contracts with for-profit providers
3.      Commissioned through contracts with not-for-profit providers

E.      Total gross local authority expenditure (actual spending) for older people (over 65) social care services for the financial year 2018/19

F.       For 2018/19, please provide the following breakdown:

1.      Gross local authority expenditure (actual spending) on residential care home services for older people (over 65) for the financial year 2018/19 (this includes the nursing care element of any residential services provided)
2.      Gross local authority expenditure on (actual spending) homecare services (domiciliary care) for older people (over 65) for the financial year 2018/19

G.      Please provide the gross expenditure (actual spending) of [F1] as broken down by:

Directly provided local authority services
Commissioned through contracts with for-profit providers
Commissioned through contracts with not-for-profit providers

H.      Please provide the gross expenditure (actual spending) of [F2] as broken down by:

1.      Directly provided local authority services
2.      Commissioned through contracts with for-profit providers
3.      Commissioned through contracts with not-for-profit providers

Answer:    With one exception, all figures for 2017/18 covered by this request are published information, available on the website of NHS Digital, at the URL below:

https://digital.nhs.uk/data-and-information/publications/statistical/adult-social-care-activity-and-finance-report
 
The exception is a split of actual expenditure between for-profit and not-for-profit providers.  We do not hold this information in a form which would enable us to supply it without exceeding the time limit for FOI enquiries.

With the same exception, all information for 2018/19 is covered by an exemption in the FOI legislation, because it is scheduled for future publication, again by NHS Digital.  The processes of checking and validation which precede that publication have not yet been completed.
 


Details:

Reference Number: 6079
Request Date: 16/05/2019 Archived

Question and Response:

Q.1   Could you please confirm the name of system and supplier for the following systems used within the Council?

Q.1a)   Corporate Finance Ledger System

A.1a)   Oracle Cloud Applications ERP

Q.1b)   ERP (Enterprise Resource Planning) System

A.1b)   Oracle Cloud Applications ERP

Q.1c)   Adult Social Care Finance System

A.1c)   Swift

Q.1d)   Children’s Social Care Finance System

A.1d)   There is no central system for this function

Q.1e)   RAS (Resource Allocation System)

A.1e)   There is no central system for this function

Q.2     Could you please confirm the name and contact details of the individuals who work within the areas below:

Q.2a)  Who is responsible for the Corporate Finance Ledger System?

A.2a)   Finance Manager

Q.2b)  Who is responsible for the ERP (Enterprise Resource Planning) System?

A.2b)   Development Team Leader - Oracle Cloud Applications: oraclecloud@northumberland.gov.uk

Q.2c)   Who is responsible for Adult Social Care Finance System?

A.2c)   Please contact Northumbria Healthcare Trust for this information.

Q.2d)   Who is responsible for Children’s Social Care Finance System?

A.2d)   N/A

Q.2e)   Who is responsible for RAS (Resource Allocation System)?

A.2e)   N/A
 


Details:

Reference Number: 6083
Request Date: 16/05/2019 Archived

Question and Response:

Q.1   I was hoping to gather the name(s) of the person(s) who are responsible for dealing with your in-house domiciliary care service and also who would deal with the external domiciliary care providers you commission contracts to.

A.1   We do not have a traditional in-house domiciliary care service.  Our commissioning manager with overall responsibility for domiciliary care is Alan Curry (Alan.Curry@northumberland.gov.uk)
 


Details:

Reference Number: 6088
Request Date: 17/05/2019 Archived

Question and Response:

Q.1   In your local authority, on the latest date for which figures were available, can you provide the total number of people in your local authority area you have assessed as having to pay for any aspect of their social care, including but not limited to:
(a)  home care
(b)  day care
(c)  community alarms
(d)  other non-residential community care services?

A.1  We assume from part (d) of your question that you are interested in charges for non-residential services, and we have therefore answered this and the following questions specifically on that basis.

While the Council provides a community alarm service, it does not do so under social care legislation, so we have not included charges for community alarms in our response.  The service was originally established by one of the former district councils in Northumberland, which was not a social services authority, and transferred to the unitary Northumberland council on its creation in 2009.

The number of people who are receiving non-residential social care services and have been assessed as having to pay towards the cost of these, as at 14 June 2019, was 2215.

Q.2    How people are currently in arrears of payment of their social care charges (by this I mean having missed at least one payment)?  

A.2    408. (This figure includes arrears of payment for people who are not currently receiving a service, including deceased former service users.  It also includes people who have agreed to pay arrears by instalment, but who have not yet paid off the full sum.)

Q.3    How many people currently have debt management procedures commenced against them by your authority for non-payment of social care charges (by this I mean any escalation in debt recovery, e.g. automated reminders, letter before action and referral to debt collection agency)?

A.3    Our usual practice is to send an automated reminder letter to anyone who is in arrears.

Currently there are eight cases which we have referred to a debt collection agency because of non-payment of social care charges.  In most cases, the referral is of a financial agent who has agreed to act on behalf of a person with care and support needs, but has failed to make payments, rather than of the person receiving services.  In two cases, the debt collection agency has agreed payment of the debt by instalment, but it has not yet been fully paid off.

Q.4    How many people have had court proceedings begun against them relating to non payment of social care changes in 2017/18 and 2018/19? 

A.4    None.
 


Details:

Reference Number: 6105
Request Date: 21/05/2019 Archived

Question and Response:

Q.1    Please could you provide me with your spending figures for drug and alcohol treatment services for each of the financial years 2018/19, 2017/18, 2016/17, 2015/16, 2014/15 and 2013/14. 

A.1      2013/14 - £3,208,934
2014/15 - £3,463,025
2015/16 - £3,300,278
2016/17 - £3,607,903
2017/18 - £3,208,934
2018/19 - £3,370,652

Q.2    Please could you provide me with your overall public health grant budget for each of the financial years 2018/19, 2017/18, 2016/17, 2015/16, 2014/15 and 2013/14

A.2      2013/14 - £12,688,000
2014/15 - £13,407,900
2015/16 - £14,923,312
2016/17 - £17,075,000
2017/18 - £16,654,000
2018/19 - £16,221,000

Q.3    Please could you tell me whether you are planning to cut your spending on drug and alcohol treatment services for the upcoming financial year 2019/20

A.3 No, we are not planning to cut our spending on drug and alcohol treatment services in financial year 2019/20


Details:

Reference Number: 6107
Request Date: 22/05/2019 Archived

Question and Response:

Q.1     Please could you tell how many home visits to older people lasted 5 minutes or less in the years 2018, 2017, 2016, 2015, 2014. 

A.1    We have assumed that the references to "home visits” refer to visits by care workers working for home care agencies.  We do not have a record of the actual length of these visits; we commission visits in indicative quarter hour units, with an expectation that care providers will carry out the tasks set out in the care plan in a way which respects a person's dignity, whether this takes less or more time than the indicative visit length.  We therefore arrange no visits with indicative lengths of less than quarter of an hour. Our policy is that 15-minute visits are not appropriate if any personal care tasks are required, so visits are ordinarily for purposes such as reminding someone to take medication (where they do not require assistance with the actual procedure of taking it), or checking that someone is OK.  It is not impossible that these tasks might sometimes appropriately be carried out in a very brief visit lasting five minutes or less - for instance when the person being visited has another visitor, and would prefer not to have the care worker linger -- but we do not think this is likely to be a common occurrence.

Q.2     Please could you tell how many home visits to older people lasted 10 minutes or less in the years 2018, 2017, 2016, 2015, 2014. 

A.2   See the answer to Q1.  It is likely to be rather commoner for actual visits to last for 10 minutes or less than for them to last five minutes or less, but we do not hold data about this.

Q.3     Please could you tell how many home visits to older people lasted 15 minutes or less in the years 2018, 2017, 2016, 2015, 2014. 

A.3   See the answer to Q1.  The information which we are able to provide, set out in the table below, is the number of booked visits with an indicative length of 15 minutes.  A substantial proportion of these will actually have taken 15 minutes or less, but it is likely that some will have lasted longer, for instance because the person was unwell and needed unplanned assistance.  The changes between years in these figures may in part reflect changes in recording practices, since at one time some arrangements where some of a person’s regular daily visits were extended by quarter of an hour on particular days to allow for additional tasks required on particular days of the week were entered in our system as (for instance) a 30 minute daily visit plus an additional 15 minute visit on Wednesdays, when in fact there was a single 45 minute visit on that day.

Year        5-minute visits

2018       174,718
2017       216,789
2016       230,277
2015       213,393
2014       168,773
 


Details:

Reference Number: 6111
Request Date: 23/05/2019 Archived

Question and Response:

The only transaction between the Council and Age UK Northumberland which might on some interpretations fall within the scope of your request as clarified in your email of 28 May is an arrangement to enable the organisation to exit the Local Government Pension Scheme (LGPS), which it had joined some decades ago, at a time when this was seen as an arrangement which gave voluntary organisations a means of offering attractive employment terms, with no detriment to the local authority.  Scheme membership was not directly linked to services provided under contract to the Council, and employees of the organisation who chose to join the scheme included some who were and some who were not involved in delivering such services. Because of accounting and actuarial changes since the time when Age UK joined the scheme, LGPS membership has become a source of significant financial risk for voluntary organisations, but withdrawing from the scheme has also become difficult because of the possibility of substantial exit payments.  The Council agreed a basis on which Age UK could leave the scheme in March this year without an exit payment, after considering the perverse consequences for both organisations of the existing position.

Answers to your questions are therefore:

Q.1   The name of the organisation and full amount of funding support offered.

A.1    You have yourself supplied the name of the organisation.  As explained above, what has been agreed is not funding support but an arrangement which enables the organisation to leave the LGPS without making an exit payment.

Q.2   Period of support provide and confirmation if it is continuing.

A.2    The arrangement described above ends Age UK’s organisational relationship with the LGPS.

Q.3   Reason for this assistance and full rationale?

A.3    See above.

Q.4   Was there any failures of providers offering similar service in the borough during this period?

A.4     The agreement described above was not directly linked to any specific service provided by Age UK.

Q.5   Was legal advise or cabinet approval sought prior to parting with taxpayer monies?
If yes, date of the cabinet notes and copy of the same should be provided.
If yes, name of these organisations and if similar support was offered to them?

A.5    N/A
 


Details:

Reference Number: 6113
Request Date: 23/05/2019 Archived

Question and Response:

I  am trying to understand more about the provision of Carers Grants and assessments, within Adult Social Care. I have therefore compiled a list of questions about your work with carers, as an FOI request. I know it takes time to answer these questions, so I really appreciate any help you can give me.

Q.1   Please provide the  name(s), email(s) and telephone number(s) of the individual(s) responsible for carer's services

A.1   Carer services are arranged as part of our mainstream arrangements for assessing and meeting needs; responsibility for them is therefore distributed across our management structure.

Q.2   What is the current process for carers completing a carer's assessment?

A.2   Ordinarily, carer assessments are carried out at the same time and by the same professional as assessments of the care and support needs of the person they care for.  This is intended to ensure that impacts on carers are fully taken into account in designing care and support plans.

Q.3   Is there the ability for carers to do/request this online?

A.3   There is online information about carer assessments on the Council’s website, including details of how to request an assessment by email or phone.

Q.4   Do you offer carer's grants? If so, what are the eligibility criteria?

A.4   We do not make grants to carers directly, but we grant aid the voluntary organisation Carers Northumberland, which does operate a grants scheme.

Q.5   If you do not provide grants, is provision for carer's wellbeing available as a direct payment if eligible for support?

A.5  Yes.

Q.6   Are there plans to review / change the policy for provision of carer's grants and/or direct payments? If so what are these plans?

A.6  All aspects of our arrangements for supporting carers and the people they care for are kept under review.

Q.7   If yes, please provide details of amount of grant available per person and total value of grants issued for 2017/2018

A.7   n/a

Q.8   What is the total budget available for carers' grants if different to above?

A.8   n/a

Q.9   Is this managed in-house or via a third-party organisation? If a third-party organisation please provide name of supplier, total value of contract and contract end date

A.9  Grants to carers are provided by Carers Northumberland, which does not do so under a contract with the Council, but does receive grant support from the Council.

Q.10   What is the process for carers applying for a grant? Are there any restrictions on what the grant can be spent on and is there a requirement for carers to submit receipts?

A.10  n/a
 


Details:

Reference Number: 6127
Request Date: 28/05/2019 Archived

Question and Response:

Information in respect of placements made by the local authority of elderly persons funded (in whole or part) by yourselves. For persons benefiting from local authority funding, what is the fee to be paid by the council for elderly persons placed within independent sector care homes during the financial year 2019/2020 for the following categories of care?

Q.1       Elderly Residential Care
Q.2       Elderly Dementia Residential Care
Q.3       Elderly Nursing Care*
Q.4       Elderly Dementia Nursing Care*
*Please state fee exclusive of the Free Nursing Care payment for 3 and 4.

A.1 - A.4   Northumberland County Council confirms that it holds the information you have requested, please see the attached information in response
 


Details:

Reference Number: 6130
Request Date: 28/05/2019 Archived

Question and Response:

Q.1   I would be grateful if you could provide a breakdown of the number of properties against which the county council has registered a charge to fund residential or nursing care each year since 2010.

A.1   The figures for each financial year are set out below.  Variations in the number between years are likely in part to reflect changes in the state of the housing market in our area, since many deferred payments are entered into as a bridging arrangement during the period when a house is on the market.

2010-11  = 9
2011-12 = 10
2012-13 = 23
2013-14 = 34
2014-15 = 20
2015-16 = 20
2016-17 = 34
2017-18 = 53
2018-19 = 21
 


Details:

Reference Number: 6136
Request Date: 28/05/2019 Archived

Question and Response:

Please supply the following information about your community equipment (assistive equipment) procurement arrangements:

Q.1       What is the name and contact details of the commissioner responsible for the procurement of equipment.

A.1       We do not procure equipment directly.  The Council has a partnership agreement with Northumbria Healthcare NHS Foundation Trust, under which the Trust operates our joint equipment loan service (JELS).  The Trust is responsible for procurement of items of equipment.

Q.2       Is your equipment procured ad-hoc from a variety of suppliers?

A.2       See Q1.

Q.3       Are there contracts in place with each of these suppliers?

A.3       See Q1.

Q.4       Do you have a formal framework agreement in place for the procurement of equipment?

A.4       See Q1.

Q.5       How many approved suppliers on this agreement?

A.5       See Q1.

Q.6       Who provides the framework agreement and what is its name?

A.6       See Q1.

Q.7       When did the framework agreement commence and when is it due to come to an end? 

A.7       See Q1.

About your Equipment Service

Q.8       What is the size of the population covered by your equipment service?

A.8       320,000

Q.9       How many service users currently access the service?

A.9       In 2018/19, 14456 people received one or more item of equipment from the joint equipment loan service.  This includes people funded by the NHS and by the Council.

Q.10   What is the contract spend for equipment supplied via this route?

A.10     The Council’s funding for JELS in 2019/20 will be £2,678,020.  This sum includes a share of the running cost of the service, and does not include NHS contributions.
 


Details:

Reference Number: 6138
Request Date: 28/05/2019 Archived

Question and Response:

Q.1      How many appeals against decisions relating to adult social care from:
Q.1a    Adults aged over 65
(Q.1b  Adults aged 18-64 with learning disability support as the primary support reason
Q.1c   Adults aged 18-64 without learning disability support as the primary support reason have been lodged in each of the financial years 2015/16, 2016/17, 2017/18 and 2018/19?
 
Q.2     In how many appeals against decisions relating to adult social care from:
Q.2a   Adults aged over 65
Q.2b   Adults aged 18-64 with learning disability support as the primary support reason
Q.2c   Adults aged 18-64 without learning disability support as the primary support reason has an initial decision not to grant support been overturned in each of the financial years 2015/16, 2016/17, 2017/18 and 2018/19?
 
Q.3     In how many appeals against decisions relating to adult social care from:
Q.3a   Adults aged over 65
Q.3b   Adults aged 18-64 with learning disability support as the primary support reason
Q.3c   Adults aged 18-64 without learning disability support as the primary support reason has the local authority been ordered to increase the level of support to be provided in each of the financial years 2015/16, 2016/17, 2017/18 and 2018/19?
 
Q.4    How much has the local authority spent on legal fees for appeals relating to adult social care in each of the financial years 2015/16, 2016/17, 2017/18 and 2018/19?
 
A.1-4    We do not operate an appeals process in adult social care, and therefore do not hold any of the requested information.  The power of the Secretary of State under Section 72 of the Care Act to issue regulations requiring local authorities to introduce an appeals process has not so far been used.  The view expressed by this local authority during consultations about Care Act implementation was that we were not convinced that the proposed appeals process was a proportionate response to a real problem, since statutory complaints procedures and the Local Government Ombudsman already provide
 


Details:

Reference Number: 6139
Request Date: 28/05/2019 Archived

Question and Response:

Q.1   Do you commission domiciliary care calls in increments of 15 minutes (i.e. 15, 30, 45, 60 minutes)? If not, which time increments do you commission? 

A.1    Yes.

Q.2   Does your local authority directly deliver domiciliary care or is it outsourced to the private/third sector? If it's a split between the two, are you able to estimate what percentage is outsourced and what percentage is directly delivered?

A.2   This local authority does not have an in-house domiciliary care service in the traditional sense, though it provides a reablement service, jointly with the NHS, and operates some specialist accommodation-with-support schemes.  Mainstream home care is commissioned from private and third sector organisations.

Q.3   Do your Social Workers have real-time access to their clients' domiciliary care-delivery records?

A.3   No.
 


Details:

Reference Number: 6154
Request Date: 30/05/2019 Archived

Question and Response:

Q.1   How many social workers were referred to occupational health for stress-related reasons between 30 April 2018 – 30 April 2019

A.1   30 April 2018 – 30 April 2019 -  10

Q.2   How many social workers were referred to occupational health for stress-related reasons between 30 April 2017 – 30 April 2018

A.2   30 April 2017 – 30 April 2018 -  11

Q.3   How many social workers were referred to occupational health for stress-related reasons between 30 April 2016 – 30 April 2017

A.3   30 April 2016 – 30 April 2017 -  11

Q.4   How many social workers were referred to occupational health for stress-related reasons between 30 April 2015 – 30 April 2016

A.4   30 April 2015 – 30 April 2016 -  8

Q.5   How many social workers were referred to occupational health for stress-related reasons between 30 April 2014 – 30 April 2015

A.5   30 April 2014 – 30 April 2015 -  4