Reference Number: 7726
Request Date: 26/05/2020 Archived

Question and Response:

Q.1     How many Regulation of Investigative Powers Act 2000 (RIPA) 
A.1     Applications were submitted by council staff in 2017, 2018 and 2019? 3
Q.2     How many council staff are currently trained to enable them to submit a Regulation of Investigative Powers Act 2000 (RIPA) Application?  
A.2     There are believed to up to 5 staff so trained
Q.3     What was your training budget in 2017, 2018, 2019 for Regulation of Investigative Powers Act 2000 (RIPA) Training? 
A.3     There is no designated RIPA training budget. Any training is resourced from generic training budgets 
Q.4     Was any of your training budget made up by grants? If so, how much?  
A.4     No
Q.5     What training courses did you commission in 2018/2019 on the topic of Regulation of Investigative Powers Act 2000 (RIPA)? 
A.5     No RIPA training sessions were commissioned in 2018/19
Q.5a   How many sessions of each course did you commission?
Q.5b   What was the price per course?
Q.5c   Who delivered each course?
Q.5d   What was the method of delivery (e.g. face or face, online etc.) 
Q.6     What is the name of the councils Monitoring Officer? 
A.6     Liam Henry
Q.6a  What are their contact details?  
Q.7     What are the names of the councils Authorising Officers?  
A.7     Peter Simpson
Q.7a   What are their contact details? 
Q.8     When was your last inspection from the Investigatory Powers Commissioner’s Office? 
A.8     6th June 2017 
Q.9     When is your next inspection from the Investigatory Powers Commissioner’s Office? 
A.9     We have yet to be notified of the date of the next inspection.


Reference Number: 7743
Request Date: 28/05/2020 Archived

Question and Response:

Q.1     How many resident parking permits are issued each year
A.1    There were 2777 resident permits issued for the year 1 April 2019 to 31 March 2020

Q.2     How much does the council spend on producing the permits
A.2    Holographic/branded permit paper costs £556 per 3000 sheets

Permit holder wallets cost £105 per box 1000 wallets 

Postage costs approximately £1800

The application process is fundamentally self service however there are some internal staff resources required to deal with enquiries, payments and printing of permits however these duties are split over a number of both back office staff, Customer Services Advisors, cashiers and IT support and so the cost cannot be quantified.

We have developed an inhouse permit system, there are no third party IT costs.

Q.3     Are the permits, standard print or are they a scratchcard type permit
A.3    Resident permits are printed on to Holographic/branded permit paper.

Q.4     How do residents pay for the permits?
A.4    Residents pay for their resident parking permit online as part of the application process.

If there are any IT issues a payment can be taken over the phone by a Customer Services Advisor or a member of the back office team.  Payments can ordinarily be made in person at a Customer Information Centre, however these are temporarily closed due to the COVID19 pandemic.

Q.5     How many council run car parks do you have?
A.5    Please refer to the information on our web pages for information on our Off Street Parking Places Composite Order 2014  TRO_19 and associated amendments:

There is also more information available on the Transparency code pages on our website at:

Q.6     What is the cost of maintaining the payment machines?
A.6     We have a maintenance contract covering the ticket machines in Corbridge.  The contract covers 19 ticket machines at the cost of £405 per machine per annum (2020/2021). 

There is no maintenance contract on our other ticket machines. We pay as and when maintenance issues arise and the cost depends on the fault.  For the financial year 2019/2020 the ad hoc maintenance costs incurred for repair and maintenance of our coastal and railway station machines was circa £2,300 

Q.7     How much revenue is generated by the car parks?
A.7     Please refer to the information on our webpages for information on our parking accounts. There is a breakdown of income and expenditure on the authority's on-street and off-street parking accounts.

Q.8     What is the breakdown of the revenue between cash v electronic payments?
A.8     In 2019/2020 financial year 82% of the ticket machine income was taken as cash payments, 18% of the ticket machine income was taken by card

Please note: only 12 ticket machines are card payment enabled.

Q.9     Does the council have any staff or visitor car parks and how are they monitored?
A.9     There is on site staff car parking provided at County Hall and other outlying council offices. These car parks are not part of the Traffic Regulation and therefore are not enforced.