Employability support and skills training

This page tells you about our employability support including Work Programme, Generation North East, Better Working Futures, and skills training to help you find work.

We offer two government funded programmes that support local people to move into work for the first time, or to secure a new job after redundancy. We also offer government funded skills training and job clubs. These services are free to unemployed people.

The Employability Team are here to help you if you are unemployed or unwaged, and want to find secure, paid employment.

We can help you through our two coaching programmes to help you get into work. 

We can help you by supporting you to gain relevant skills and experience that employers will look for.

We also work with local businesses and organisations, matching job seekers to vacancies and work placements. The team can provide personalised support to help you access a range of opportunities. 


Generation North East: The programme offers 16 - 29  year olds* (*subject to availability) tailored support, information, advice, and guidance to help you to find work. You can engage digitally with an Employment Coach through Google, Facebook and email or you can work with a coach face-to-face.

We will help you to update your CV, complete application forms, and create effective letters to approach employers for work. We also offer a vacancy matching service, work experience placements and access to job and training opportunities.

You can join this programme at any time and do not need to be referred by anyone.

Click here to register
Better Working Futures: This programme, working in partnership with REED, gives people who face additional barriers to starting work the best support available.  We provide holistic and targeted support to people with health conditions and those who are long term unemployed.

Better Working Futures participants must be referred by their JCP Work Coach/DEA.

Please call 01670 623894 or dial our free phone number: 0800 389 5990.
The North East Mental Health Trailblazer service offers individually tailored employment support to those aged 18+ with mild to moderate mental health conditions.

A referral into North East Mental Health Trailblazer is an opportunity to receive support from mainstream mental health therapy services within Improving Access to Psychological Therapies (IAPT), alongside employment support.

An Individual Placement and Support (IPS) model of employability is provided which is internationally recognised as the most effective way to support people with mental health conditions to gain and keep paid employment.

In order to access this service, you can request a referral from Jobcentre Plus or an IAPT therapist.

Job Clubs

One of the things people feel most acutely when out of work is isolation. It’s easy to feel that you’re facing this all alone.  Job clubs, where you can meet and be supported by experts as you search for employment, have been very successful in helping people to find permanent work.

We focus on helping you to prepare your CV and how to create compelling cover letters. We can also help to boost your confidence as you get ready for interviews. We run budget sessions to help you cope on benefits until you are able to get back into work. Our experts are always at hand to help you make the most of opportunities as they come along.

Job clubs are FREE to attend. You can come along for as long as it takes to get you into work. The best news is that you can come and join us at any time.

Here is the job club programme:

Wednesday 9:30 - 11:30 Alnwick
Tuesday 9:30 - 11:30 Ashington (Wansbeck Workspace)
Tuesday 13:00 - 15:00 Ashington (Wansbeck Workspace)
Wednesday 9:30 - 11:30 Ashington (Wansbeck Workspace)
Wednesday 13:00 - 15:00 Ashington (Wansbeck Workspace)
Tuesday 13:00 - 15:00 Bedlington
Friday 9:30 - 11:30 Berwick
Thursday 9:30 - 11:30 Blyth
Thursday 13:00 - 15:00 Blyth
Monday 9:30 - 11:30 Cramlington
Monday 13:00 - 15:00 Cramlington
Friday 9:30 - 11:30 Hexham
Tuesday 9:30 - 11:30 Morpeth

Employability Courses

Getting a job takes as much skill as doing the job itself. Employers look for certain things in potential employees. They want people who are clear about what they can offer, who are confident, who present themselves well, and who understand what their potential employer wants.

Few people are naturally good at these things. We have to learn these skills. The good news is that we can teach you how to get a job, and how to get yourself ready for employment.

We run lots of short, intensive courses, including:
  • Boost your Interview Skills.
  • Boost your Wellbeing.
  • Digital Skills Booster.
We also run longer courses, including:
  • "Get Into" courses:
    • helping you to find work in retail, childcare, team-leading, and management.
  • Digital Employability courses:
    • helping you to improve your IT skills (you can even add on an IT qualification if this interests you).

Contact Rianne Gallon on 01670 626107 for more information.