Employability support and skills training

This page tells you about our employability support programmes, including Better Working Futures, Building Better Opportunities, Generation North East, North of Tyne Working Homes, and a range of skills training to help you find work.

Northumberland County Council offers a number of employment and skills programmes, in partnership with our funders and delivery partners, to help our residents raise their skills and move into work. This may be for those who are moving into work for the first time, need to change jobs, want to improve their skills, or are returning to the labour market. All support is tailored to individual needs.

By using a variety of delivery partners in the voluntary/community, public and private sectors, programmes can offer support to meet a wide range of needs. This includes helping you to gain the skills and experience that employers are looking for. Northumberland County Council also works with local businesses and organisations to match residents with vacancies, and the kind of work experience to help a move into work.

The govenment are now offering The Skills Toolkit which has some free courses to help you learn new skills or get a new job. To learn more about this skills toolkit click here.
The drop-down boxes below give further information on each programme, but if you would like to know more about them and discuss the best option for you, You can call us on our freephone helpline 0808 196 3936 or email us at employmentandtraining@northumberland.gov.uk.
This programme, working in partnership with REED, gives people who face additional barriers to starting work the best support available. We provide holistic and targeted support to people with health conditions and those who are long term unemployed. 
Better Working Futures participants must be referred by their JCP Work Coach/DEA. After being referred you will meet your own personal Employment Adviser who will talk to you about your interests, skills, health and personal circumstances. Your advisor is there to help and support you and will make a plan to help to find you work, or engage in training and other activities to move you towards your employment goals.They will help you to develop the right  skills for the job you want and your personal plan will explore your best options, including self-employment opportunities. 
Once in work, our support does not end and we will keep in regular contact to help you settle into your new role and help with any issues that emerge helping you to succeed.

If you need further information please contact Rachel Druce:

Tel: 01670 623892

Email: rachel.druce@northumberland.gov.uk

Job Clubs

One of the things people feel most acutely when out of work is isolation. It’s easy to feel that you’re facing this all alone. Job clubs, where you can meet and be supported by experts as you search for employment, have been very successful in helping people to find permanent work.
We focus on helping you to prepare your CV and how to create compelling cover letters. We can also help to boost your confidence as you get ready for interviews. We run budget sessions to help you cope on benefits until you are able to get back into work. Our experts are always at hand to help you make the most of opportunities as they come along.
Job clubs are FREE to attend. You can come along for as long as it takes to get you into work. The best news is that you can come and join us at any time.
Here is the job club programme:
Wednesday 9:30 - 11:30 Alnwick
Tuesday 9:30 - 11:30 Ashington (Wansbeck Workspace)
Tuesday 13:00 - 15:00 Ashington (Wansbeck Workspace)
Wednesday 9:30 - 11:30 Ashington (Wansbeck Workspace)
Wednesday 13:00 - 15:00 Ashington (Wansbeck Workspace)
Tuesday 13:00 - 15:00 Bedlington
Tuesday 9:30 - 11:30 Berwick
Thursday 9:30 - 11:30 Blyth
Thursday 13:00 - 15:00 Blyth
Monday 9:30 - 11:30 Cramlington
Monday 13:00 - 15:00 Cramlington
Friday 9:30 - 11:30 Hexham
Tuesday 9:30 - 11:30 Morpeth
PLEASE NOTE: All of our offices across Northumberland are currently closed. In this interim period, some of our courses are being delivered digitally and we are happy to advise you of our current delivery and other support you can access.
If you would like to join one of our job clubs, or register your interest in a course, please do contact Rianne Gallon on 01670 626107 and you will be contacted as soon as we are able to offer you face to face support.
We hope to resume our service as soon as we can. We are continuing to closely monitor developments in relation to COVID-19 and we’re following guidance from Public Health England, the UK Government and the World Health Organisation.

Employability Courses

Getting a job takes as much skill as doing the job itself. Employers look for certain things in potential employees. They want people who are clear about what they can offer, who are confident, who present themselves well, and who understand what their potential employer wants.
Few people are naturally good at these things. We have to learn these skills. The good news is that we can teach you how to get a job, and how to get yourself ready for employment.
We run lots of short, intensive courses, including:
  • Boost your Interview Skills.
  • Boost your Wellbeing.
  • Digital Skills Booster.
We also run longer courses, including:
  • "Get Into" courses:
    • helping you to find work in retail, childcare, team-leading, and management.
  • Digital Employability courses:
    • helping you to improve your IT skills (you can even add on an IT qualification if this interests you).
Contact Rianne Gallon on 01670 626107 for more information.

The Work and Health Programme Job Entry: Targeted Support (WHP JETS) service supports benefit claimants who have become unemployed as recently as 12 weeks ago.

The programme provides a ramp up in support as a response to the Covid-19 pandemic, supporting participants with tailored, flexible support to quickly get back into employment.

Support on offer includes specialist advice on moving into growing sectors, as well as CV writing help and interview coaching. Participants will also receive access to financial support for a variety of different aspects of their job searching activity, including travel costs, interview clothing, health assessments and training - plus the opportunity to use our partner, Reed in Partnership’s Online Career Centre, which provides anytime access to a range of useful job search and skills support tools.

You will also be given access to a range of health and wellbeing support if you need this via an Online Health Check providing an in-depth report in participant’s key health indicators, including dietary habits, sleeping patterns, financial wellbeing and personal resilience.

Northumberland County Council deliver WHP JETS in Northumberland on behalf of REED in Partnership and the Department for Work and Pensions. Delivery in the North East is co-funded by the European Social Fund.

If you require help or would like any further information please contact the employment support team on 01670 623894

Reed in Partnership logoDepartment for work and pensions logo and European social fund logo
North of Tyne Working Homes is part funded by the European Social Fund as part of the England 2014 to 2020 European Structural and Investment Funds Growth Programme.

Northumberland County Council acts as Lead Accountable Body for North of Tyne Working Homes on behalf of the North of Tyne Combined Authority and is managed by the Economy and Regeneration Service Employability and Inclusion Team.

Click here for further information
Building Better Opportunities: Bridge Northumberland is funded by The National Lottery Community Fund and The European Social Fund.

Northumberland County Council acts as Lead Accountable Body for Building Better opportunities: Bridge Northumberland and is managed by the Economy and Regeneration Service Employability and Inclusion Team.

Click here for further information
Our fully qualified Careers Advisers work in the community to support young people aged 16-18 who are not in education, employment or training, to find the opportunities they are looking for:
  • apprenticeships
  • college & training providers courses 
  • personal development opportunities.
We offer impartial information, advice and guidance, and during this time we can provide telephone/email information and/or advice.

Please contact us via email on careersteam@northumberland.gov.uk, or text or call the team on 07827 244027.

Visit the Careers Guidance Team webpage here.

Twitter: @NlandGuidance

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