Information about our arrangements for meeting care and support needs
Our Short-Term Support Service (STSS) provides reablement to people in Northumberland following a serious accident or illness to help them regain their ability to carry out a range of day-to-day tasks. The service includes therapists and reablement workers.
STSS reablement workers can, where necessary, provide some of the same kinds of help that is provided by a home care agency, such as help to get dressed or to wash or with meals; but they will always also be thinking about ways to help people to be able to do the task again themselves, either by working with them to try different ways of carrying out a task or by asking one of the therapists in the service to work with them.
Examples of the ways we may be able to help you include:
advising about equipment you could buy which would make tasks easier, or in some cases supplying equipment from our equipment loan service
arranging small adaptations to your home, such as “grab rails”
teaching you techniques and demonstrating use of equipment which will help you prepare your own meals
helping you try different techniques for dressing and managing your personal care
helping you practice exercises to improve your balance when walking around your home, and demonstrating and helping you to practice safe ways of using mobility equipment outdoors
We usually work with people for just a few days, but sometimes it can be a few weeks if they would benefit from an extended programme of rehabilitation at home.
Some people only need a single visit, for example from an occupational therapist to organise getting equipment to help them live at home.
It is usual for the length of visits to reduce during the period we are working with people as they start to get more independent.
You can contact us via Onecall on 01670 536400
Or email: email@example.com
If you have speech or hearing difficulties you can use Relay UK to contact us by dialling 018001 01670 536400 you can find more information about Relay UK here.
Our adult social care occupational therapists support adult residents of Northumberland with long term or complex needs and any condition impacting on functional abilities.
Occupational therapists work with people who have physical disability, mental health difficulties, learning disability and/or social and emotional difficulties, either from birth or as a result of accident, illness or ageing.
Their aim is to actively enhance people’s lives through the planning and delivery of person-centered, goal setting, high quality and innovative services that are safe, effective, caring, responsive and well-led. They can also provide practical and emotional support to families and carers.
The service is available Monday to Friday, Fri 8.30am to 5pm.
Referrals come from health and social care professionals, and people can refer themselves direct via Onecall: 01670 536400.
Our carers’ guide and strategy
Northumberland family and friends carers' guide (currently under review) explains the types of help and support you need as a carer and how to access it. It also explains in detail how a needs assessment can help you and makes suggestions about how to prepare for it.
Carers’ wellbeing checklist
Northumberland carers’ health and wellbeing checklist aims to help you think about your own health, how your role affects your life and to consider things you can change. The purpose of the wellbeing check is to help you access health interventions and to continue caring safely, without your own health suffering.
Carers Northumberland is a support service for carers in Northumberland. It works in partnership with other agencies to offer a one-stop information service to carers, support groups, short break opportunities and events.
Market Position Statements (and the relationships which support them) help influence the choice and quality of services on offer – and ensure that their supply has the capacity to meet demand and respond sustainably to anticipated changes.
They also help deliver the local authority duty to shape the market in adult care and support introduced by the Care Act 2014.
Market Position Statement 2019
This is the council's Market Position Statement for 2019 which provides information on the current care market in Northumberland along with current demand and predicted future demand.
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