Information about our arrangements for meeting care and support needs
Our Short-Term Support Service (STSS) provides reablement to people in Northumberland following a serious accident or illness to help them regain their ability to carry out a range of day-to-day tasks. The service includes therapists and reablement workers. STSS reablement workers can, where necessary, provide some of the same kinds of help that is provided by a home care agency, such as help to get dressed, to wash or with meals; but they will always be thinking about ways to help people to be able to do the task again themselves, either by working with them to try different ways of carrying out a task or by asking one of the therapists in the service to work with them. Examples of the ways we may be able to help you include:
We usually work with people for just a few days, but sometimes it can be a few weeks if they would benefit from an extended programme of rehabilitation at home. Some people only need a single visit, for example from an occupational therapist to organise getting equipment to help them live at home. It is usual for the length of visits to reduce during the period we are working with people as they start to get more independent. Contacts You can contact us via Onecall on 01670 536400 Or email: onecall@northumberland.gov.uk If you have speech or hearing difficulties, you can use Relay UK to contact us by dialling 018001 01670 536400 you can find more information about Relay UK here.
Our adult social care occupational therapists support adult residents of Northumberland with long term or complex needs and any condition impacting on functional abilities. Occupational therapists work with people who have physical disability, mental health difficulties, learning disability and/or social and emotional difficulties, either from birth or as a result of accident, illness or ageing. Their aim is to actively enhance people’s lives through the planning and delivery of person-centered, goal setting, high quality and innovative services that are safe, effective, caring, responsive and well-led. They can also provide practical and emotional support to families and carers. The service is available from 8:30am to 5pm Monday to Thursday, and from 8:30 to 4:30 on Fridays. Referrals come from health and social care professionals, and people can refer themselves direct via Onecall: 01670 536400.
There are a number of day services for people with learning disabilities across the county. Managed by Northumberland County Council Mowbray Day Centre Stakeford Lane Stakeford Choppington Northumberland NE62 5HQ Contact telephone
Blyth Riverside Resource Centre Coniston Road Blyth Riverside Business Park Blyth NE24 4RQ
Horticultural Skills Unit Hepscott Park Stannington Morpeth NE61 6NF
The Garden Cafe Hepscott Park Stannington Morpeth NE61 6NF
Horticultural Training Unit West Sleekburn Farm Bomarsund Bedlington NE22 7AD
The Northstar Centre St Mary's Castlegate Berwick TD15 1JX
The Pottergate Centre Howling Lane Alnwick NE66 1DJ
The Tynedale Centre Unit 13 Haugh Lane Industrial Estate Hexham NE46 3PU
Tynedale Horticultural Service Minsteracres Retreat Centre, Consett, County Durham DH8 9RT
What support is there for carers in Northumberland? Support for carers is available through the care management service and Carers Northumberland. To access this service, contact us on 01670 536 400 or contact the care manager of the person you care for, or call Carers Northumberland on 01670 320 025. What help can I get if I am caring and working? Combining paid work and caring can be difficult, and there is a growing recognition of the support needs of working carers. Taking on caring should not mean you have to give up work. A carer’s assessment should take into account a carer's wish to work.
What benefits can I receive as a carer? There are a range of benefits, tax credits and other financial support you may be able to receive as a carer. To find out which benefits you could be eligible for as a carer, visit Gov.uk or talk to us on 01670 536 400. You can also ask the care manager of the person you care for or ring Carers Northumberland on 01670 320 025. What is a Carer’s Allowance? Carer's Allowance is a benefit that may be paid to carers of working age who provide more than 35 hours of care a week. Entitlement is linked to the benefits paid to the person being cared for. However, you don't have to be related to, or live with, the person you care for.
What is a Carer’s Assessment? If you provide a lot of care regularly to a relative or friend and your role is having an impact on your life, you have the right to ask for a carer’s assessment. A carer's assessment is your opportunity to tell social care about what could make caring easier for you. You can discuss help you need to maintain your own health and to balance caring with other aspects of your life, like work and family. You also have a right to an assessment if:
The services that might be provided to carers include:
I need a break from my caring responsibilities. Is there any help available to me? If the person you care for has a care manager, speak to them about short-break care arrangements. A carer’s assessment helps identify what breaks you need and how these will be arranged. Carers Northumberland can also offer small grants through the Carers Support Fund to help you fund a short break for yourself, if your family’s financial position means this would be difficult otherwise.
Market Position Statements (and the relationships which support them) help influence the choice and quality of services on offer – and ensure that their supply has the capacity to meet demand and respond sustainably to anticipated changes. They also help deliver the local authority duty to shape the market in adult care and support introduced by the Care Act 2014. Market Position Statement 2022 This is the council's Market Position Statement for 2022 which provides information on the current care market in Northumberland along with current demand and predicted future demand.
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