Garden waste collection

also known as: Compost, Green waste.

Gardeners in the county, keen to compost their waste, can join the garden waste kerbside collection service. When you join, you will receive a 240 litre wheeled bin which will be collected fortnightly from the edge of your property from March through to November. There are no collections in December, January or February due to the limited amount of garden waste produced.

Check when your garden waste bin is collected

The collection dates and the price for 2014 have now been finalised. Previous subscribers to the scheme will receive their invitation to re-join for this season in Mid February. The cost this season is £24 and 20 collections are offered. If you have not received your letter by the end of February then please let us know. The first collections for the season are during the week starting 3 March / 10 March and final collections are during the week starting 24 November / 1 December (depending on where you live). Customers will receive that information in February 2014 along with their invitation to re-join the scheme.

Please note that there may be a small time delay between you subscribing for this service for the first time, and your house appearing on the collection calendar.

Please click below to report a problem to us.

5 Check your garden waste collection days here

5Report a missed garden waste bin collection here

Pay for your garden waste collection service

You will need the reference number that was printed on the confirmation/renewal letter we sent you, to pay for the service below.

Customers who paid online before end March 2014 were automatically entered into a draw, giving a chance to win one of ten £20 garden centre vouchers.  Winners in 2014 included a customer from:  Kirkhill, Morpeth; Westsyde, Ponteland; Appledore Rd, Blyth; Wentworth Court, Darras Hall; Raynham Close, Cramlington; Marriners View, Amble; Eastwood Grange Road, Cramlington; Lancaster Park, Morpeth; Yarmouth Drive, Cramlington and Hadrian Court, Ponteland.

Please click below to report a problem to us:

5Pay for your garden waste collection online here

Apply to have your garden waste collected

Annual charge for this service is £24 per bin and you can request more than one bin per property.

Please email us on ask@northumberland.gov.uk or call 0845 600 6400 and we will advise if your property can be included in this service.

Alternatively, garden waste can also be taken to any of our Household Waste Recovery Centres free of charge all year round or why not try composting at home?

Your questions answered

If you used the service last year, we will send you a renewal letter in February containing your unique 12 digit reference number that is required to pay for this year's scheme.

If you did not use the service last year, please contact us here

Please contact us so we can check if we collect from your area and to apply for your collection.

Contact us here

Our team asks for applications for garden waste collections to be submitted during February and March, though new requests will be accommodated throughout the rest of the year where possible

If we confirm we are able to collect from your area, you will be given a unique reference number that is needed to pay for the service.

Existing customers will be invited by letter each year to renew their subscription and will be issued with a new unique reference number.

You can pay:

  • Online using a credit / debit card (you will need your unique reference number)
  • At any of our customer information centres using cash, cheque or a credit/ debit card
  • By phone on 0845 600 6400 or view local numbers here. Speak to our customer service advisors and either pay over the phone using a credit / debit card or we can send you an application form so you can pay by cheque.

All residents choosing to pay for the service using a debit or credit card ONLINE through our webpage will be automatically entered into a prize draw for a chance to win one of ten £20 garden centre vouchers.

Upon receipt of payment you will be issued with a garden bin (if necessary) and a '2014 Garden Waste' bin sticker for you to fix on top of the bin. We can then easily identify your bin as eligible to be emptied throughout the 2014 season.

No Thanks

sdfLeaves

TickGrass

TickWeeds

TickSmall branches

TickHedge

TickTree cuttings

No Thanks

sdfKitchen waste (such as fruit and vegetable peelings) ***

CrossSoil or rubble

CrossGeneral household rubbish

CrossPlant pots or fence panels

CrossGarden equipment, fittings or garden furniture.


*** Find out why here

  • Your garden collection day may not be the same as the collection day for your rubbish or recycling bin
  • Put your bin out before 7am
  • Place your bin where the edge of your property meets the footpath / road
  • Take your bin back in once it has been emptied
  • Putting the wrong materials in your garden bin may mean we will not empty it

There are no collections during the winter months (usually December, January or February) because of the limited amount of garden waste produced. If you do have garden waste during these months, you can take them to any of our Household Waste Recovery Centres, or why don't you try home composting?

Have a look at our quick guide here which will show you what you can and can't put in your bin. If you put the wrong materials in your bin, it may mean we are unable to empty it.

Due to animal by-products legislation the 'open-air windrow' method of composting cannot be used to process kitchen waste. This is due to the strict controls that are now in place to safeguard animal health following the foot and mouth outbreak, and swine fever etc.

Even if only fruit and vegetable peelings are collected, these may still have come into contact with animal by-products, such as cooking oil, meats or from plate scrapings. This means that they can only be processed through very expensive 'in-vessel composting' or enclosed anaerobic digestion facilities that can meet the strict controls imposed by the animal by-products regulations.

Please put your bin out before 7am on your collection day and take your bin back in as soon as you can after it has been emptied.

Please note: we are continuously trying to improve our collection routes and this may mean that the time of day that we collect your bin can differ on each collection.

We offer a service for those people who are elderly or have a disability and may need assistance in getting their bin to the edge of their property. More information is available here.

The garden waste collected through the kerbside scheme is delivered to one of two on-farm composting facilities located near Alnwick and Hexham or to one central facility located near Ashington.

The garden waste is shredded and turned by machinery, stored in long piles of material (called windrows) and carefully monitored to ensure that the composting process is working efficiently. The compost is then bagged and sold at our Household Waste Recovery Centres (HWRCs) used as a soil improver on agricultural land, or sold for use in restoration projects and horticulture

Bags of compost are sold at the HWRC for around £3 a bag. If there is none available when you visit, it can be ordered with expected delivery within 2-3 days.

Please contact us and we will discuss with you whether your new address can be included in the scheme. If it can be included then we will advise you of the course of action to take.

No, however you can pass the service on to the new occupant if they would like to use the service.