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homepage
Disruption to Bin Collections
Should the collection of refuse be disrupted, then regular
updates will be available from the Alerts section of the
homepage, or
alternatively you can contact customer services with your queries
(the contact details are at the top right hand side of this
page).
Refuse Collection routes/dates
Details of when the Council collects your
waste and recycling are below, and are listed by the former
District and Borough areas:
| Former District Area |
Bin must be presented for
collection by: |
Normal Collection
Days |
| Alnwick District Council |
7:30 am |
Normal |
| Berwick-upon-Tweed Borough Council |
6:30 am |
Normal
|
| Blyth Valley Borough Council |
7:15 am |
Normal |
| Castle Morpeth Borough Council |
6:00 am |
Normal |
| Tynedale District Council |
7:00 am |
Normal |
| Wansbeck District Council (including Ellington,
Lynemouth, Linton & Cresswell) |
6:45 am |
Normal |
Waste receptacles (either wheeled
bins or bags for those residents who receive them
from the Council) prior to the day of collection should be
securely stored on the resident's property, or at a place otherwise
agreed with the Council. On the day of collection, residents are
advised to place their receptacle by the set out time above
with the handles facing the highway. Normally the
agreed collection point will be on the pavement outside
the resident's property, however where this is impracticable
other locations may be agreed by the council. Residents should
be aware that the Council may empty the wheeled bin at any
time after the specified set out time. Once the Council
has emptied the bin, we will return it to the agreed
collection point. Residents should then return their bin back onto
their property within 24 hours of the collection taking place -
unless otherwise agreed with the Council
The set out times will be
harmonised across the County following the completion of route
optimisation work which will improve the way we collect waste in
Northumberland.
Bank Holidays (including Easter and May Bank holiday)
Bank Holidays mean that we have to make some changes to bin
collection schedules, please see the table below to view any
changes in your area.
Please note that collections in the Berwick area are not
affected by bank holidays.
Missed Bins
Missed bins will normally be collected within
24 hours of being notified, where practicable, and on a ‘no blame’
basis. However, householders that repeatedly fail to put out
their bin for collection on time will be allowed up to 3 missed
bins per rolling 6 month period. If residents fail to put out their
bin for collection in excess of this allowance, then they shall be
advised that the bin will not be picked up until their next normal
collection day and that they can either take any excess waste to
the nearest HWRC or pay for a special bulk collection. To report a
missed bin please use the 'Contact Us' details on the top right of
each web page.
Side Waste
A ‘no-side waste policy’ is applied
across the County whereby excess waste left alongside the bin is
left in-situ and the householder is advised of the reasons for
this.
Overloading of bins
Wheeled bins which are considered to be overloaded and unsafe to
be moved or emptied are left in-situ by refuse collection
staff, and the householder is advised of the reasons why this has
occurred. Residents can take any excess waste to the nearest HWRC
or pay for a special bulk collection.
Clinical Waste
Households who generate health care wastes should in the first
instance seek the advice of their medical practitioners (i.e.
district nurse, doctor) regarding the appropriate collection and
disposal arrangements for their health care waste. Where
arrangements with the NHS cannot be made then please
contact the County Council to discuss your clinical waste
collection and disposal requirements.
