also known as: Ants, Bees, Collector, Fleas, Honey, Keeper, Mice, Pest, Pigeon, Rats, Silverfish, Swarm, Vermin, Wasps.
Find out which pest control services we offer to homes as well as information on how to book a treatment and pay for it.
Please note: If you are unsure what pest you
are reporting please visit our FAQ
and insect identification pages before
making your booking.
do not carry out treatments for bees of any kind. If you are not
sure whether it is a bee or wasps nest please visit The
British Beekeepers Association to get the most
appropriate advice, please note you will be charged an advice call
out fee if found to be bees.
If on arrival we are unable to carry out a treatment you may
still be charged £25.00 for an advice visit and
the remaining balance will be
Service and charges (Residential)
From the 1st June 2015 all pest control
services will have a charge including the treatment of rats
and mice inside your home.
The council has also introduced a
Concessions charge for all domestic charges at 50% of the current
price, which is only available by contacting our Customer Contact
Centre. Please expand the link below to see if you qualify for the
Please Note if you are reporting rats or mice on someone else’s
land or building please call 0345 600 6400 and ask for an
inspection visit to be carried out.
Service and charges (Commercial)
Booking an appointment
You can book an appointment online or by phone for a visit by a
pest control officer to carry out a treatment:
Book and pay (residential)
or call 0345 600 6400 to arrange a visit
Book an officer to visit your
Not sure what pest you have?
We have a photo gallery and information to help you identify
which pest you may have. Also find out how you can prevent a pest
Identify your pest here
Your questions answered
WE DO NOT carry out
treatments for: bats, bees, slugs, snails, spiders,
pigeons, rabbits, squirrels, foxes or woodworm.