Northumberland Trading Standards are warning residents to be vigilant against a scam which is known to be operating in Northumberland
A cold caller has been contacting consumers implying that their current loft insulation does not meet council standards and that if the residents give their bank details they will check with the bank to determine whether they are entitled to free insulation/ reduced price insulation.
Trading Standards want to urge residents once again not to give out bank details over the phone and to contact Consumer Direct on 08454 040506 if they have any concerns over phone calls, emails or letters they may receive.
Alan Kirsop, Northumberland County Council Trading Standards Manager said: “This particular scam says that the household loft insulation does not meet council standards and that they are willing to check with the bank to see if they are entitled to free insulation. No legitimate company would ask for bank account details to contact your bank on your behalf, so if you receive a call like this, please decline their offer and contact Consumer Direct or Trading Standards.”
Councillor Alan Thompson, Executive Member for Public Protection said: “We are urging residents not to give out bank details to a cold caller under any circumstances. Cold callers can be very persuasive and people can feel very pressured to give information and this is all part of the scammers tactic. If you are worried that you have already been affected by this scam, please contact consumer direct who can advise on what to do next.”
For advice please contact Consumer Direct on 08454 040 506 or visit www.consumerdirect.gov.uk/doorstepselling