Help available for Digital Switchover

07 September 2012 ( Archived )

 

The first stage of the Digital Switchover for Tyne Tees area including Northumberland begins with BBC Two on 12 September 2012 from 6am

The digital switchover will take place in two stages:

Stage One (Wendesday, 12 September 2012)  

BBC Two will go digital from 6am and will no longer be available on an analogue TV.  Some new digital channels will become available.  If you haven’t switched, you will lose BBCTwo.  If you have Freeview, BT vision or Top up TV you will need to re-tune your equipment (see below for help available)

Stage Two (Wednesday 26 September 2012)

At around midnight all analogue services will be switched off and stop broadcasting permanently.  Digital television services will be restored throughout the day. Viewers will need to install or retune Freeview equipment.

Help available

If you are worried about retuning your TV equipment or need some advice and guidance about how to go digital, help is available online… on the phone and face to face.

Connecting, and re-tuning advice and guidance is available from digital UK online www.digitaluk.co.uk  on the phone 08456 50 50 50

For disabled, blind of partially-sighted people aged 75 years or over and those living in a care home  contact Switchover Help Scheme  www.helpscheme.co.uk  or call 0800 40 85 900

Face to face advice on 12, 13, 26, and 27 September:

Berwick advice point (13 and 27 September only)

Youth Hostel, Dewar’s Lane Granary, Berwick-upon-Tweed

 

Hexham advice point (12 and 26 September only)

Hexham Library, Queen’s Hall, Beaumont Street, Hexham

 

Morpeth advice point (10am to 4pm on 12 and 26 September; 11.30 to 5pm 13 and 27 September)

Town Hall, Market place Morpeth

 

The Switchover Help Scheme mobile unit will be visiting

 

Ashington (outside Clinton Cards)

Station Road, Ashington

Wednesday, 26 September from 10am.