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Local Government changed significantly earlier this year with the introduction of the unitary County Council in April. The new local government landscape provides a stronger role for town and parish councils in Northumberland and, as from June this year, town and parish councils have been in place for the whole of Northumberland for the first time. This increasing role was recognised in preparations for the local government changes and the Northumberland Charter for Local Councils was developed by the County Council and the Northumberland Association of Local Councils (NALC) in consultation with town and parish councils

All council services can be accessed via the County Council’s website, by phone on 0845 600 6400, at one of Northumberland Information Centres listed below, or by email at ask@Northumberland.gov.uk.

All service requests and complaints can be dealt with through these routes. However, there’s often a need for Parish Councillors or Clerks to speak to service specialists about wider issues and a range of contacts is provided in the Parish Council Contacts Leaflet.