Index of information on this page

• What is the Northumberland County Council Records Management Service?
• Where is the Records Management Service based?
• What are our opening times?
• Instructions for customers of the Records Management Service at Woodhorn
• What car parking facilities are available?
• Will I have to pay for car parking?
• Related pages

• Records Management Service Homepage
• Management of Electronic Information and E-mail
• What is Records and Information Management?
• Northumberland Archives Service Homepage (Public Archive Service)
  • Transferring Records to Off-site Storage
  • Retention & disposal of records
  • Records & Information Management Guidance
  • Policies & Strategies - Records Management Service
  • Records and Information Management Programme
  • Woodhorn Visitor Information
  • Woodhorn Document Storage & Retrieval Service

Customer Information

What is the Northumberland County Council Records Management Service?

The Records Management Service (formerly the Modern Records Service) serves two main functions.

• It is a policy and advisory service on the efficient and effective management of information and
     records, in paper and electronic format.
  
  
• It also operates the Woodhorn commercial records storage and retrieval service. 

Where is the Records Management Service based?

The Records Management Service is located within the Woodhorn Museum, near Ashington in south-east Northumberland.  Follow this link for a location map. The Records Management Service is situated in the new “Cutter” building at the rear of the site.

• Customers wishing to collect records or view records on site should follow the map directions to the Records Management Service point at Woodhorn.
  
  
• Customers wishing to deposit records should follow the map directions to Service Point ‘C’ at the back of ‘The Cutter’ building. 

What are our opening times?

The Records Management Service is open Monday to Friday, 8:30 a.m. – 5:00 p.m.  We are closed on Bank Holidays, Christmas Day, Boxing Day and New Year’s Day.

The opening hours of Northumberland Archives are Wednesday to Sunday 10:00 a.m. - 4:00 p.m. (for more information about the Archive Service please visit the Northumberland Archives homepage.

Instructions for customers of the Records Management Service at Woodhorn

The Woodhorn Museum is a secure site with 24/7 CCTV and security service surveillance.  All customers of the Records Management Service must sign in at the security building before making their way to the rear of “The Cutter” building.  The security building is located next to the main visitor car park and is labelled “Administration Block” on the Woodhorn site map. Customers should read the full instructions for WDSRS visitors document, before arriving on site.

What car parking facilities are available?

The Records Management Service has a dedicated parking space at the rear of “The Cutter” building, indicated on the map of the Woodhorn site.  Customers will be directed to this parking space upon their arrival at Woodhorn.

Will I have to pay for car parking?

There is no car parking charge for customers of the Records Management Service.  Please ensure that you inform the Customer Host at the “Welcome Hut” that you have an appointment with the Records Management Service.

For further information please contact: Records Management Service, Woodhorn, Queen Elizabeth II Country Park, Ashington, Northumberland. NE63 9YF

Tel: 01670 624455

E-mail recordsmanagement@woodhorn.org.uk

Opening times: Monday – Friday 8.30 to 5.00