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County Hall
Morpeth
Northumberland
NE61 2EF
Tel: 0845 600 6400
Fax: 01670 511 413
Opening Hours:
Mon-Fri : 8.30am - 5pm

ICT Policies and Guidelines

Information Services ICT policies, guidelines, reports, plans and service information

ICT Guidelines, Policies and Procedures

ICT facilities are provided by the Computer Services Division to over 4,000 users throughout the Council.

The links at the end of this page will take you to the policy documents and guidelines relating to the use of email, the internet and other ICT services and facilities.

These documents describe the responsibilities of everyone in the Council for ensuring that IT facilities are used effectively and that all corporate and personal data is protected, secure and managed appropriately.

Anyone who becomes aware of a security incident or breach should follow the procedure outlined in the "Reporting Security Incidents Procedure" under ICT Policy Documents at the bottom of the page, and complete the first page of the Information Security Event Report Form listed under ICT Policy Documents.

There are also documents providing more information about Computer Services and the IT services available within Northumberland County Council

Further advice and information is always available from ITSecurity@northumberland.gov.uk or from Chris Heane, Information Security Officer, on (01670 53) 3309

 

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docData Protection Code of Practice v1.0 263 KB8/3/2009 3:42 PM
docData Protection Guidelines for Members v1.0 87 KB8/3/2009 3:42 PM
docInformation Security Policy Guidelines for Managers v1.0 266 KB8/3/2009 3:42 PM
docInformation Security Policy Guidelines for Members v1.0 504 KB8/3/2009 3:42 PM
docRegulation of Investigatory Powers Act 2000 - Factsheet 59 KB8/3/2009 3:42 PM

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docCCTV Policy v2.0 333 KB8/3/2009 3:45 PM
docCode of Connection Policy v3.0 329 KB8/3/2009 3:45 PM
docConfidentiality Agreement v2.0 262 KB8/3/2009 3:45 PM
docCouncillor website Acceptable Use Policy 44 KB10/1/2009 9:37 AM
docData Protection Policy v1.0 285 KB8/3/2009 3:45 PM
docData Quality Policy v1.0 258 KB8/3/2009 3:45 PM
docEmail Usage Policy v1.0 307 KB8/3/2009 3:45 PM
docHigh Level Information Security Policy v2.0 245 KB8/3/2009 3:45 PM
docICT & Information Security Policy v1.0 385 KB8/3/2009 3:45 PM
docInformation Security Event Report Form 234 KB8/3/2009 4:19 PM
docInternet Usage Policy v1.0 270 KB8/3/2009 3:45 PM
docMobile Computing Policy v1.0 276 KB8/3/2009 3:46 PM
docPhysical Entry Controls and Secure Areas Policy v2.0 251 KB8/3/2009 3:46 PM
docReporting Security Incidents Procedure v2.0 482 KB8/3/2009 3:46 PM
docTelephone Usage Policy v1.0 292 KB9/28/2009 12:54 PM
docTransportation, Transfer and Sharing of Data Policy v1.0 308 KB8/4/2009 10:29 AM

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docBenchmarking Northumberland County Council Computer Services against Outsourced Authorities 2006 138 KB8/3/2009 3:46 PM
docComputer Services Customer Satisfaction Survey 2008 Results Report 210 KB8/3/2009 3:46 PM
docComputer Services Customer Satisfaction Survey 2009 Results Report 323 KB8/3/2009 3:46 PM
docComputer Services Key Performance Indicators 2006-7 68 KB8/3/2009 3:46 PM
docComputer Services Key Performance Indicators 2007-8 69 KB8/3/2009 3:46 PM
docComputer Services Key Performance Indicators 2008-9 49 KB8/3/2009 3:46 PM
docComputer Services Performance Management Report 2006-7 86 KB8/3/2009 3:46 PM
docComputer Services Performance Management Report 2007-8 72 KB8/3/2009 3:47 PM
docComputer Services Performance Management Report 2008-9 80 KB8/3/2009 3:47 PM
docCorporate Performance 204 KB8/3/2009 3:47 PM
docICT Service Plan 2008-9 273 KB8/3/2009 3:47 PM
docICT Strategy 2006 1,954 KB8/3/2009 3:47 PM

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pdfA View of Hardware Services.pdf 49 KB8/3/2009 3:47 PM
docInstructions for Virus Checking a USB Device such as a Memory Stick 687 KB8/3/2009 3:47 PM
docInstructions on How to Add a Secondary Outlook Mailbox 250 KB8/3/2009 3:47 PM

 

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docData Protection Code of Practice 263 KB7/28/2009 11:51 AM
docData Protection Policy v1.0 285 KB7/28/2009 3:42 PM
docData Protection: Guidelines for Members 88 KB7/28/2009 3:21 PM
docPrivacy Notice - Additional Information 40 KB9/11/2009 3:36 PM
docPrivacy Notice for School Workforce 76 KB11/16/2009 10:24 AM
docTemplate Privacy Notice 46 KB9/11/2009 3:36 PM