Contact us

County Hall
Morpeth
Northumberland
NE61 2EF
Tel: 0845 600 6400
Fax: 01670 620 223
Opening Hours:
Monday to Friday
Call us: 8am - 7pm
Visit us: 9am - 5pm

Private Drainage FAQ

Private drainage issues, frequently asked questions

Index of information on this page

Private Drainage

 

Frequently asked questions.

 

Will  Northumberland Council clear blocked drains?

Northumberland Council do not provide a drain clearing service to private or commercial premises. You can contact a private drainage company who will come and clear the blockage. Many companies advertise in the yellow pages. You should always check their charges and what exactly they will do before authorising them to do the work.
Council tenants should contact their housing company

 

Will Northumberland Council repair faulty drains?

Northumberland Council do not provide a drain repair service to private or commercial premises. You can contact a private drainage company who will come and repair the fault. Many companies advertise in the yellow pages. You should always check their charges and what exactly they will do before authorising them to do the work.
Council tenants should contact their housing company.
 

 

I have established a blockage serving my property but it is in my neighbours property, what can I do?

Contact Northumbria Water on 0845 7171100
 

 

My neighbour is refusing to repair or unblock a drain what can I do?

Contact Northumbria Water on 0845 7171100
 

 

Why does my council tax not cover me for the upkeep of drains?

The local authority do not own any drains or sewers, except those serving their own premises. They are responsible for highway drainage but this is separate from drainage of buildings.
 

 

Can I contact you to request help or advice?

We will be happy to advise you as to your legal responsibilities and can visit you to assess the problem.
Contact details at top of page.
 

 

How can I contact you?

Contact details at top of the page.