About the Performance and Improvement Team
It is our job to help the Council deliver its
promises. We do this by developing and maintaining effective
performance management and implementing service reviews. These
processes help to verify that planned activity is delivering the
anticipated improved outcomes for the communities of
Northumberland.
Data Quality - the Council is committed to
providing a high standard of quality in the information it
provides, every effort has been made to ensure that the information
is accurate and up to date.
If you think that there are any errors or out
of date information please email us at corporateperformance@northumberland.gov.uk to
notify us about any data quality issues (explaining which page
contains the error). Thank you for your help.
Links To key documents
Planning and
Performance Management Framework - Focuses on
delivering the priorities within Northumberland
Corporate
Plan - Helps to ensure we play our part in achieving
the vision for Northumberland; it forms part of a hierarchy of
plans, providing the link between the Local Community Strategy and
the Council’s own service plans. As the key strategic planning
document for the Council, it provides the platform for the
development of other corporate strategies and the strategic
direction and vision for all our work. Corporate Plan
summary document
Stronger Together - Provides the focus for
our organisational development and
transformation
Performance
Reports - A collection of reports
detailing current levels of performance.
Data Quality
Policy and Strategy– The Council’s approach to
ensuring data is reliable and robust
Service Improvement
Reviews
Comprehensive Area
Assessment – The Government’s view on how public
services are being delivered by the Council and our partners
Service
Plans – Annual plans setting out the resources used by
a service and describing how a service contributes to the County
Council
Service
Planning Guidance 2009/10
Place Survey- Provides information relating to citizen
perspectives of the area
Performance and Improvement Team can be contacted as
follows:
Postal Address
Performance and Improvement Team,
Performance Group
Northumberland County Council,
County Hall,
Morpeth,
Northumberland
NE61 2EF
Email corporateperformance@northumberland.gov.uk
Telephone 01670 533488
