Payment points

A list of locations where you can pay for council services. We aim to give everyone choice and make it easy for you to contact the council.

How To Make A Payment

There are lots of ways in which you can make a payment.

On Line:

To make a payment online, simply click this link to be taken to our secure system

5 Online payments here

By Phone:

Call 0345 600 6400. or view local numbers here Then you can select option 1 for secure automated payments 24 hours a day, 365 days a year; select option 4 to speak to a Customer Service Advisor during our normal business hours (Monday to Friday 08:30 - 17:00 excluding bank holidays)

In Person:

You make a payment at any of the Customer Services Information Centres. Use this link to help you locate your nearest Customer Service Information Centres .

Amble Library, Middleton St. Amble, NE65 0ET

Haltwhistle: Library, Mechanics Institute, Haltwhistle, Northumberland, NE49 0AX

Prudhoe: Library, Front Street, Prudhoe, NE42 5AA

Rothbury: Library, Front Street, Rothbury, NE65 7TZ

Seahouses: Library, Seahouses First School, Main Street, NE68 7UE

Widdrington: Library, Grange Road, Widdrington, NE61 5LZ

Wooler: Cheviot Centre, Padgepool Place, Wooler NE71 6BL

Use this link to check Library Opening Times


For added convenience, you can also make a payment at any PayPoint or Post Office.

It is important that customers take their bar coded bill with them when making a payment.

Paypoints and Post Offices can’t take payments without the bar coded bill.

Use this link to help you locate your nearest paypoint