Contact us

County Hall
Morpeth
Northumberland
NE61 2EF
Tel: 0845 600 6400
Fax: 01670 620 223
Opening Hours:
Monday to Friday
Call us: 8am - 7pm
Visit us: 9am - 5pm

Carers

Information and advice for carers for adults with a long term illness or disability

Am I a carer?Adult Social Care contact us on 01670 536400 or email socialcare@northumbria.nhs.uk

 

You are a carer if you provide un-paid help to someone who depends upon you because of frailty, mental or physical health problems, illness or drug/alcohol misuse. You may not live in the same house and you do not have to be related to the person who you care for.

This page provides information to carers who care for adults and want to know how to ask for an assessment of their own needs.

Parents caring for children with special needs should contact the Family Support Team.

For information on how the needs of the person you care for can be assessed go to Social Care Support.

 

Carer's needs assesment: why and how to ask for one?

 

The purpose of being assessed is to help you to think about the impact caring has on your own life and help you find solutions. You can ask for a carer's needs assessment even if the person you care for does not want to see a care manager or does not want services.

If you provide substantial and regular care, you have a legal right to an assessment. You can have your needs considered by:

  • Asking for a separate discussion with a care manager to allow you to focus specifically on your needs.
  • Discussing your needs with the care manager as part of the assessment for the person you look after, or during a review of their care plan.

If you want to set limits to the care you are prepared to give, or to stop providing care altogether, the care manager will respect your right to do this.

If you have had an assessment but either your needs or the needs of the person you care for have changed you should contact the care manager again to request a review.

 

Your entitlements

 

Your care manager will try to help you to find solutions to all the problems which you face as a carer.  However our budget only permits us to provide publicly-funded services to meet the most critical needs.

Our Information sheet 2 explains the general circumstances in which we are able to offer help to ill or disabled people.

In addition there are some needs of carers that we will always make sure are met, if there is a safe and feasible way to do so.  This does not always mean that we will provide services, if there are other available solutions – but we will offer services if that is necessary.

If you are always exhausted as a result of caring responsibilities, we will make sure you can get respite. 

We will discuss with you what level of relief is needed, but we have set some minimum standards:

• If you are a full-time carer, we will make sure you have at least two hours each day when you are not actively providing someone with care, and at least two hours each week when you can be away from the person you look after completely

• If you have heavy care responsibilities, we will make sure you can get at least a week every year without the responsibility of looking after the person you care for, and talk to you about other ways of taking time away from caring.

Short breaks for carers can be an option that can be arranged in a number of ways. Traditionally, the usual arrangement was for the person who is ill or disabled to stay for a short period in a care home - often one which specialises in offering short breaks, though many care homes can provide this service occasionally. This is still the best solution for some people, but we can also help people to plan other ways of taking a break, for instance by providing more support for the person to stay at home while you are away, or by helping with an arrangement in which someone else will look after them.

 

You can ask your care manager about different short break options. There is a charge for short break care in a care home - see the charges page for further information.


Contact Us

 

Telephone: 01670 536 400

Email address: Socialcare@northumbria.nhs.uk

You can also contact the care manager of the person you care for.

Northumberland Carers GuideOur Carers Guide

 

Northumberland Family and Friends Carers' Guide (also available in Polish) explains the types of help and support you need as a carer and how to access it. It also explains in detail how a carer's needs assessment can help you and it makes suggestions about how to prepare for it. For a printed copy please contact Carers Northumberland (below) or Michele O'Brien (Carers & Partnerships Manager) on

Telephone: 01670 536 400

Email address: Michele.Obrien@northumbria-healthcare.nhs.uk

 

Carers Wellbing Checklist

 

Northumberland Carers’ Health and Wellbeing Checklist is yours to keep and aims to help you think about your own health, how your caring role affects your life and to consider things you can change to make caring easier. The purpose of the wellbeing check is to help you access health interventions early and to continue caring safely in a way that suits you, without your own health suffering. Ask your Care Manager, Carers Northumberland or any professional you work with for a hard copy or contact 01670 394527.

 

Carers Northumberland

 

Carers Northumberland is a support service for carers in Northumberland. It works in partnership with other agencies across the county to offer a one-stop information service to carers, support groups, short break opportunities and events. Click here to read a copy of their leaflet

Telephone: 0844 800 73 54Carers Northumberland

Email address: info@carersnorthumberland.org.uk

Carers Northumberland have also produced a number of other leaflets:

 

Frequently Asked questions (FAQ)

What support is there for carers in Northumberland?

Support for carers is available through the Care Management system and Carers Northumberland, who offer a range of carer support services tailored to meet carer needs across the county, including individual support, groups and social activities.

To access this service contact contact us on 01670 536 400 or contact the care manager of the person you care for or Carers Northumberland on 0844 800 7354

What help can I get if I am caring and working?

Combining paid work and caring can be difficult and there is a growing recognition of the support needs of working carers. Taking on caring responsibilities should not mean that you have to give up work. A carer’s assessment should take into account a carer's wish to work or undertake training.

For more information visit https://www.gov.uk/


What benefits can I receive as a carer?

There are a range of benefits, tax credits and other financial support that you may be able to receive as a carer. To find out which benefits you could be eligible for as a carer visit https://www.gov.uk/ or talk to us on 01670 536 400. You can also ask the care manager of the person you care for or ring Carers Northumberland on 0844 800 7354.

What is Carer’s Allowance?

Carer's Allowance is a benefit that may be paid to carers of working age who provide more than 35 hours of care a week. Entitlement is linked to the benefits paid to the person being cared for, however, you don't have to be related to, or live with, the person you care for.

For full details of individual entitlement, visit https://www.gov.uk/


What is a carer’s assessment?

If you provide a lot of care on regular basis to a relative or friend, and your caring role is having an impact on your life, you have the legal right to ask for a carer’s assessment. A carer's assessment is your opportunity to tell social care about things that could make caring easier for you. You can discuss help you need with caring, to maintain your own health, and to balance caring with other aspects of your life, like work and family.

You also have a right to an assessment if: you intend to look after someone; you are caring for a disabled child; your needs as a carer will be considered as part of the needs of your child.

The services that might be provided to carers include:substitute care to enable you to have a break from your caring role; support with particular tasks or equipment to help you care; advice and support in your role as a carer; benefits information and advice.

I need a break from my caring responsibilities. Is there any help available to me?

If the person you care for has a Care Manager, speak to them about short break care arrangements to enable you to take a break. A Carer’s Assessment should help identify what breaks you need and how these will be arranged.

Carers Northumberland can also offer small grants through the Carer Support Fund, to help you fund a short break for yourself, if your family’s financial position means this would be difficult otherwise. This could be a trip away, a night at the theatre, regular participation in a hobby or sport or a wide range of other things, as long as it means you have a short break to re-charge your batteries.