Northumberland County Council > Business > Business Rates > Business Rates - Payment

Business Rates - Payment

If you have received a Business Rates bill with an amount to pay you will be offered instalments to clear your liability.

How to pay your Business Rates bill

In accordance with the Councils`payment method policy with effect from 1 April 2013 ratepayers who pay by cash, cheque or online now have the option to pay on the 1st of each month by 12 monthly instalments or the number of whole months remaining in the financial year. If you wish to exercise this option please contact us.

Payment methods:

We have a range of business rate payment methods, so you can choose the one that is most convenient for you:

Online

Pay your business rates online by debit or credit card Click here to pay your Business Rates bill online

Payment can be made 24 hours a day, seven days a week.

you will need your:

  • Business Rates account number:
  • debit/credit card details

Pay your Business Rates by direct debt sign up online now

You can now set up a Direct Debit on-line by clicking on this link

In order to set up your Direct Debit instruction on-line you will need to provide the following information through the setting up procedure (your cheque book or debit card contains all the bank details that you will need):

  • Bank or Building Society Name
  • Bank Account Number
  • Sort Code
  • Branch Address.
  • Business Rates account number

You can choose to pay on the 1st, 15th or the 28th of the month and either by 10 or 12 monthly instalments.

The benefits of Direct Debit are

  • Choice of payment date, 1st, 15th or 28th of the month
  • No queues at the bank or post office
  • No cheques to write
  • No postage
  • Efficient, meaning lower collection costs
  • No need to remember to pay
  • 10 working days notice of any changes
  • The option to pay over 12 instalments instead of 10

By telephone

Automated service

By using a debit or credit card. Payments can be made via our automated service 24 hours per day, seven days a week by calling 0845 600 6400 or click here for local telephone numbers.

you will need your:

  • Business Rates account number
  • Debit/Credit card details

By Direct Debit

By Direct Debit where payments are automatically collected from your bank or building society on either the 1st, 15th or the 28th of the month.

Just telephone our Contact Centre (Mon - Fri 8.30am - 5pm) on 0845 600 6400 or click here for local telephone numbers

In order to set up your Direct Debit instruction you will need to provide the following information through the setting up procedure (your cheque book or debit card contains all the bank details that you will need):

  • Bank or Building Society Name
  • Bank Account Number
  • Sort Code
  • Branch Address.
  • Business Rates account number

If you choose to pay by Direct Debit you are protected by the Direct Debit Guarantee.

The Direct Debit Guarantee

This Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme.

The efficiency and security of the Scheme is monitored and protected by your own Bank or Building Society. If the amounts to be paid or the payment dates change Northumberland County Council will notify you ten working days in advance of your account being debited or as otherwise agreed.

If an error is made by Northumberland County Council or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid.

You can cancel a Direct Debit at any time by writing to your Bank or Building Society.

The benefits of Direct Debit are

  • Choice of payment date, 1st, 15th or 28th of the month
  • No queues at the bank or post office
  • No cheques to write
  • No postage
  • Efficient, meaning lower collection costs
  • No need to remember to pay
  • 10 working days notice of any changes
  • The option to pay over 12 instalments instead of 10

Direct payment over the phone

Just telephone our Contact Centre (Mon - Fri 8.30am - 5pm) on 0845 600 6400 or click here for local telephone numbers

you will need your:

  • Business Rates account number
  • Debit/Credit card details

At any Post Office or Paypoint outlet

At any Post Office or paypoint outlet by taking the bill so that your payment can be processed. The Post Office or paypoint outlet will scan the barcode on your business rate bill.

You can either pay the amount of your monthly instalments or the full amount due.

There is no fee for this service.

You can find details of your nearest Paypoint outlet here.

Payments can take up to 3 working days to show on your Business Rate account.

By post

Direct debit mandate

If you prefer you can download a Business Rates Direct Debit Mandate by clicking here.

You may then either hand your completed mandate to any one of our Information Centres, or post the mandate to:

Business Rate Section,
Northumberland County Council,
Wansbeck Square,
Ashington,
Northumberland,
NE63 9XL

Payment by post:

Cheques and postal orders made payable to “Northumberland County Council” can be sent to the

Business Rate Section,
Northumberland County Council,
Wansbeck Square,
Ashington,
Northumberland,
NE63 9XL

All cheques must have the relevant Business Rates account number written on the back.

Receipts will only be issued on request.

When paying by post please take into account the time it will take for the payment to reach us and for the cheque to clear.

At customer information centres

At customer information centres you may pay by cash or cheque. Please take your Business Rate bill as the barcode on the bill is used to process the payment.

Option to pay by 10 or 12 monthly instalments

In accordance with the Councils`payment method policy with effect from 1 April 2013 ratepayers who pay by cash, cheque or online now have the option to pay on the 1st of each month by 10 or 12 monthly instalments or the number of whole months remaining in the financial year. If you wish to exercise this option please contact us.

Please pay promptly

Please pay your Business Rates promptly to avoid legal action.

Unless payment is made by direct debit instalments are due on the 1st of the month. Sufficient time should always be allowed for the post or banking system if payments are made that way.

If you fail to pay

We will take action to recover money owed where people do not pay their Business Rates on time.

If payment is not made after a reminder notice has been issued the council can apply to the magistrates court for the issue of a summons. If payment is still not made, the court can issue a liability order, which allows the council to enforce payment by either:

  • Deducting money from your earnings;
  • Deducting money from Income Support; Jobseekers Allowance and Employment Support Allowance;
  • Asking an enforcement agent to collect the money or remove goods to the value of the debt; or
  • Issuing a petition for bankruptcy

If you are in financial difficulty

If you are having difficulty meeting your Business Rates payments please contact us immediately.
Do not wait for recovery action to begin.

You may be entitled to one of a range of reliefs which are available.

For further advice and to find out if you are eligible to apply for any of those reliefs please contact us.

Contact us

If you require any further information regarding the above or need to inform us of any other change of circumstances please contact us by;