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Northumberland County Council > Libraries > What's in My Library > Information


Our enquiry and information service handled thousands of enquiries last year! From online resources to help you with your research to business information and family history research help, you are sure to find the answer here.

Information Services

Information Service

All Northumberland Libraries can help with information, research and enquiries. Our information includes subjects such as careers, learning opportunities, health, business, local and family history, maps, poetry, film, government and local information.

We also provide online information resources for Northumberland Library members. Click here for more information on online resources.

Who to Contact

If you have a library or research enquiry please email

Your Local Library can also help with enquiry services, click here to find their contact details.

Business Information

Northumberland Libraries provide a comprehensive information service to businesses and individuals in Northumberland.

Click here to use Cobra

Cobra is an online resource for people starting or running small to medium sized enterprises, available free in all our libraries.  Click here to use Cobra.

Please note Cobra only works on library PCs.

Northumberland Libraries can also provide:

  • Company financial information and contact details
  • Director searches and contact details
  • Company mailing lists for marketing projects
  • Market Synopses reports through Cobra
  • Government publications
  • Books
Community Information

Visit your local library or go to Northumberland Life for information about:

  • Events at local libraries
  • Other events happening in Northumberland
  • Groups and clubs in your area
  • Your councillor, council meetings and the democratic processes
  • Volunteering opportunities
  • Jobs and jobseeking advice
  • Not for profit groups in Northumberland
Online Resources

Our free online resources are available in the library and some are even available for you to use at home. Click on the logos to start using the resources. Please note if you join the library online you will need to pick up your card from a library before you are able to use our online resources.

Theory Test Pro
Oxford Database of National Biographies
Oxford Reference
Oxford English Dictionary Online
British Newspaper Archive
Oxford English Dictionary

Please note The British Newspaper Archive can only be used on library PCs. Ancestry is also available for use on library PCs.

Click here to find out more about Online Resources

Social Care and Health Information Points

Social care and health information points are a service provided jointly by Northumbria Healthcare NHS Foundation Trust and Northumberland County Council. They are staffed at specific times by NHS support planners who can offer information and advice to any adult who has a disability or illness, including older people and people who look after someone. They don't have detailed knowledge about services for children.

Social care and health information points offer advice and assistance about:

  • Support groups in your area
  • Issues you may have about getting around at home or going out
  • Activities in the area to suit you
  • Entitlements that may be available to support you
  • How social services and other organisations may be able to support you


Opening Hours

Information is available at each of the five information points during library opening hours Monday to Saturday. Here library staff can assist you with general enquiries.

NHS support planners available in the libraries from 10am to 4pm on the following days:


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