Contact us

County Hall
Morpeth
Northumberland
NE61 2EF
Tel: 0845 600 6400
Fax: 01670 511 413
Opening Hours:
Mon-Fri : 8.30am - 5pm

Supported and sheltered housing

The Supporting People programme exists to help vulnerable people live independently in their own homes

What is Supporting People?supporting people logo2

The Supporting People programme exists to help vulnerable people live independently in their own homes. It is a national programme funded by the government, administered by Northumberland County Council and managed locally by Northumberland Care Trust.

 

Who can Supporting People help?

  • People who have mental health problems
  • People with a learning disability
  • People with a physical or sensory disability
  • Homeless people or those at risk of homelessness
  • Young people leaving care or who may be at risk
  • People who have been in prison or who are at risk of offending
  • Women fleeing domestic violence
  • Refugees
  • People with drug or alcohol problems
  • People with HIV or Aids
  • Travellers or Gypsies
  • Teenage parents

 

What sort of things can Supporting People help with?

Some of the ways Supporting People can help you maintain your tenancy are:

  • helping you control your money and manage your bills
  • helping you with personal safety and security in and around your home
  • helping you to complete forms and read letters
  • helping you to contact other professionals or agencies
  • helping you to deal with neighbour disputes
  • helping you to move to more independent housing

 

What sort of things does Supporting People NOT pay for?

Supporting People does not help with things such as personal care, nursing care or home care.  If you would like more information about what Supporting People can and can not help with have a look at our Eligibility Criteria document.

 

How can I find out about the services available?

The Supporting People team do not find accommodation or provide support themselves; you need to be put in touch with a provider of support services (a referral) by one of the statutory organisations such as health and social care, probation or housing authority.  In some cases you can approach a provider yourself (self referral).  If you want to find out which supported housing services are available in Northumberland look at our Supporting People Directory of Services.

 

Is there a charge for support services?

People receiving short term services (2 years or less) are not charged and support costs are paid for by Northumberland Care Trust.

If you are receiving long term services (over 2 years) there may be a charge.  However, if you are receiving housing benefit your support charges will be paid in full.  The payment does not go to you but is paid direct to the organisation providing your support. 

Anyone who has slightly too much income to qualify for housing benefit may still qualify for some help depending on their financial circumstances. 

A subsidy application form, an information sheet about Fairer Charging for people who own their home and an information sheet about Fairer Charging for people who live in rented accommodation are available from your support provider or on this website.

 

Newsletters

Copies of the Supporting People Newsletters are available from the Related Documents section.

Now available - Living a Real Life, Autumn 2009 - the Supporting People service users' newsletter.  This edition is also available in large print.

 

'Safeguarding Children is Everyone's Business'

The site contains important information about the role of the Safeguarding Children Board, local contact details and what to do if you are worried a child is being abused.