This page explains the role and objectives of
the Insurance Team within Northumberland County Council.
Role
The Insurance Team procures insurance cover
for a wide range of insurable risks associated with the County
Council's employees, property, motor vehicles, public liability,
and professional indemnity and for teachers and pupils on school
journeys. To achieve best value from the insurance budgets
across all services, external procurement is supplemented by self
insurance through the administration of an insurance fund.
Objectives
- Manage and monitor the Insurance Fund,
process all claims and produce claims data for management
Responsibilities
Responsibilities of the Insurance Team
are to:
- Review the main operations of all Council
functions to assess exposure to loss and advise management on the
scope, extent and terms of insurance required
- Arrange external insurance through the tender
process to attain best value
- Advise on self-insurance levels, and develop,
manage, monitor and maintain the council's insurance fund
- Ensure the timely settlement of claims
- Develop systems and procedures to produce
management reports
- Maintain relationships with insurance
companies, brokers and advisers and liaise with all Council
departments
Responsibilities of County Council departments
are to:
- Ensure they are aware of what insurance cover
they have on their buildings, vehicles and equipment
- Notify the Insurance Team where there
have been material changes that could have a bearing upon the
Council's insurance arrangements e.g. building closures, disposals
and acquisitions, significant building alterations, disposal and
acquisition of vehicles
- Inform the Insurance Team within 5
working days of any incident which might lead to a claim
against the Council or its insurers
- Provide all relevant data to enable the
processing of claims
- Utilise management reports to improve risk
management within the Council
- Periodically provide information required for
the Council's insurance renewal process
Frequently Asked Questions
I am a member of the public, what do I do if
I believe I have suffered damage as a result of the negligence
of the County Council?
You need to write in to the Insurance
Team at the address given below, or email the insurance
mailbox.
Details must include your full name, date of
birth and national insurance number. For any motoring
incidents, we will also require copies of evidence of your car
ownership, tax disk and MOT certificate.
Please provide a full explanation and
details of the incident that has occurred and any damage suffered,
along with photographic evidence where possible and two estimates
of the value of work required to make good the damage, as
appropriate. It is important that you provide the precise
location of the incident and the date and time.
Where it is necessary for you to make an
immediate repair, e.g. replace a tyre, we also require you to
retain the damaged item for inspection by ourselves or our
insurance company.
All claims are thoroughly investigated, and we
prosecute anyone found to have submitted a fraudulent claim.
Contacts
Email the insurance mailbox: insurance@northumberland.gov.uk
or write to us at:
Insurance Team
Finance Group
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF
Fax: (01670) 626039
Nicola Johnson, Insurance Officer
Email: Nicola.Johnson@northumberland.gov.uk
Tel: (01670) 623179
Derek Brown, Transactions Manager
Email: Derek.Brown01@northumberland.gov.uk
Tel: (01670) 622855
