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Local housing allowance (more info..)

This section provides information about local housing allowance and how much you could be entitled to.

Redundancy & benefits (more info..)

If your job finishes due to redundancy or a voluntary severance scheme, you may need to claim social security benefits.

Backdated housing benefit claims (more info..)

If there is a reason that has prevented you from applying sooner, you can ask for this to be backdated.

Discretionary housing payments (more info..)

Discretionary housing payments are additional payments for those currently receiving housing benefit or universal credit that includes a housing element towards rental liability and require further financial assistance with their housing costs.

Housing benefit overpayments (more info..)

An overpayment occurs when a benefit payment is made to someone who is not entitled to it. This normally happens when we are not informed of changes in circumstances quickly, when there have been mistakes or delays in processing claims, or when a fraudulent claim has been made.

Housing benefit change of circumstances (more info..)

It is crucial you inform of us of any changes in circumstances – yours or a member of your household’s.

Additional help & advice (more info..)

If you are already claiming housing benefit and need additional financial help, we may be able to help you.

Housing benefit change of circumstances (more info..)

It is crucial you inform of us of any changes in circumstances – yours or a member of your household’s.

Reporting benefit fraud (more info..)

People who deliberately claim benefits they are not entitled to are committing a criminal offence. If a landlord, who is paid housing benefit directly, fails to notify the council their tenant has left the property, they may be committing benefit fraud.

Reporting benefit fraud (more info..)

People who deliberately claim benefits they are not entitled to are committing a criminal offence. If a landlord, who is paid housing benefit directly, fails to notify the council their tenant has left the property, they may be committing benefit fraud.

Welfare reform (more info..)

The government has made big changes to the benefits system as part of the Welfare Reform Act. A summary of these changes is given below.

Rent officer & lettings (more info..)

To ensure the local housing allowance follows the market, the valuation office agency continually gathers lettings information from all available sources. Landlords can make a big impact by providing examples of properties let.

Reporting benefit fraud (more info..)

People who deliberately claim benefits they are not entitled to are committing a criminal offence. If a landlord, who is paid housing benefit directly, fails to notify the council their tenant has left the property, they may be committing benefit fraud.

Housing benefit - important changes which may affect you (more info..)

Here we will give updates on any changes to the law which could affect your housing benefits. We will also provide local information, for your convenience:

Rothbury residents invited to housing drop-in session (more info..)

25 April 2017 Archived

Rothbury residents seeking advice on housing or council tax issues are being invited to a monthly, drop-in session.

Works starts on Multi-million pound housing project (more info..)

26 October 2017

Work has started on a multi-million pound project to upgrade homes on a Cramlington estate.

Council praised in housing awards (more info..)

31 July 2017 Archived

Northumberland County Council has been praised for its role as a landlord at a regional awards ceremony.

New look website will help people seeking a home in Northumberland (more info..)

19 April 2017 Archived

The search for a new home in Northumberland will now be much easier thanks to a re-design of Northumberland County Council’s housing allocation website.

New school, housing and retail approved for County Hall site (more info..)

07 March 2017 Archived

A brand new first school is set to be built on land at County Hall, Morpeth, after being given the green light by planners.

Young tenants' guide launched (more info..)

20 June 2017 Archived

Northumberland County Council in partnership with Silx Youth Project, a Blyth based organisation has launched a guidebook aimed at helping first time housing tenants.

New schools and leisure centre approved for Ponteland (more info..)

15 March 2017 Archived

Brand new schools and a leisure centre are set to be built on the site of the current Ponteland Leisure Centre after being given the green light by planners.

Community project under national spotlight (more info..)

26 July 2017 Archived

A community project helping to improve the lives of people living in Blyth was the focus of attention at a national conference.

Top award for infrastructure project (more info..)

12 October 2017 Archived

The North Morpeth Strategic Sewer project has won a prestigious regional planning award.

Young drivers encouraged to attend road safety event (more info..)

03 July 2017 Archived

Northumbria Police and Northumberland County Council are supporting the Young Drivers Event on Tuesday, 4 July, in Hexham.

Improving Northumberland Rights of Way (more info..)

03 May 2017 Archived

Three rights of way around Ponteland and Heddon on the Wall that are popular with local walkers, horse riders and cyclists have recently been improved by Northumberland County Council.

Bypass a key road to future investment (more info..)

16 February 2017 Archived

The new £30 million Morpeth Bypass, part of Northumberland County Council’s ongoing investment programme, is set to benefit businesses across the county, including Port of Blyth.

Morpeth in line for new cycleway (more info..)

18 January 2017 Archived

A new cycleway and other improvements for pedestrians and road users are proposed for the approach to Morpeth through the Stobhill area.

Wheels in motion for new Morpeth cycleway (more info..)

21 February 2017 Archived

A new cycleway and other improvements for pedestrians and road users on the Stobhill approach to Morpeth are about to get underway following a successful bid by Northumberland that has secured a £600,000 funding award from the North East Local Enterprise Partnership (LEP)

New super sweeper to hit streets of Ashington (more info..)

29 March 2017 Archived

A new mechanical street sweeper is now out in force in Ashington keeping the town centre clean and tidy, every day of the week.

02.14 Appendix 2 - NCC Discretionary Housing Payments Policy 2013

Appendix 2 Revenues and

Service Discretionary

Payments Policy NCC Discretionary

Payment Policy 1 Appendix 2 Introduction 1. The Discretionary Financial Assistance Regulations 2001 (SI 2001 No.1167) gives powers to local authorit...

04.14 Appendix 2 - NCC Discretionary Housing Payments Policy 2013

Appendix 2 Revenues and

Service Discretionary

Payments Policy NCC Discretionary

Payment Policy 1 Appendix 2 Introduction 1. The Discretionary Financial Assistance Regulations 2001 (SI 2001 No.1167) gives powers to local authorit...

16 Appendix 2 - NCC Discretionary Housing Payments Policy 2013

Appendix 2 Revenues and

Service Discretionary

Payments Policy NCC Discretionary

Payment Policy 1 Appendix 2 Introduction 1. The Discretionary Financial Assistance Regulations 2001 (SI 2001 No.1167) gives powers to local authorit...

06 Affordable Housing Programme

COMMUN ITIES AND PLACE OVERVIEW AND SCRUTINY COMMITTEE 9 OCTOBER 2013 Policy Board Date: {TBC} The Council’s affordable

programme Report of the Corporate Director of Adults,

and Community Health Services Policy Board Member: Councillor Allan He...

04.1 Housing Strategy

A

Strategy for Northumberland 2013-2018 Final (text) version for approval October 2013 Contents: 1. Introduction ........................................................................................................... 4 a) Purpos...

03 EY Certification of Claims anad Returns Annual Report

Certification of claims and returns annual report 2015-16 Northumberland County Council January 2017 Ernst & Young LLPErnst & Young LLP Tel: + 44 191 247 2530 City Gate Fax: + 44 191 247 2501 St James’ Boulevard ey.com Newcastle Upon Tyne NE1 4JD Tel: 023 8038 2000 11 January ...

05 Affordable Housing

POLICY BOARD Date: 12 November 2013 The Council’s affordable

programme Report of the Corporate Director of Adult Care,

and Community Health Services Policy Board Member: Councillor Allan Hepple, Planning,

and Regeneration Purpose of report...

05 Affordable Housing

POLICY BOARD Date: 12 November 2013 The Council’s affordable

programme Report of the Corporate Director of Adult Care,

and Community Health Services Policy Board Member: Councillor Allan Hepple, Planning,

and Regeneration Purpose of report...

06.1 Welfare Rights Annual Report 2015-16

July 2016 Contents 1.Summary ....................................................................................................................... 3 2. Welfare reform ...............................................

02 Minutes

NORTHUMBERLAND COUNTY COUNCIL TENANTS’ VOICE At a meeting of the Tenants’ Voice held in Committee Room 1 at County Hall, Morpeth on, 18 February 2016 at 5:00 pm. PRESENT Councillor G R Arckless (in the Chair) COUNCILLORS G Castle, B M Flux, A Hepple, G Webb ...

05 Draft Housing Strategy 2013-2018

C A

Strategy for Northumberland 2013-2018 Draft version for consultation 1 July 2013 Draft for consultation 1 26/6/13 Contents: Page Foreword 1. Introduction ? Purpose of this strategy ? The Northumb...

06. Welfare Rights - Covering Report

C CARE AND WELLBEING OVERVIEW AND SCRUTINY COMMITTEE Date: 19 July 2015 Welfare Rights Annual Report 2015-16 Report of the executive director of Wellbeing and Community Health Services Policy Board Member: Councillor Susan Dungworth, Adult Care and Public Healt...

5b. Welfare Rights Annual Report 2013-14 - Appendix (Appendix Bii)

Welfare Rights Annual Report 2013/14 June 2014 Contents 1. Summary ......................................................................................................... 3 2. Welfare Reform ..................

06.3 Housing Working Group Report

D

WORKING GROUP REPORT TO THE COMMUNITIES AND PLACE OVERVIEW AND SCRUTINY COMMITTEE 24 JUNE 2014 The

Working Group met on 11 February 2014 and 20 May 2014 and discussed the following main issues. Members’ attention is particularly drawn to a...

6.1 Housing Working Group Report

D

WORKING GROUP REPORT TO THE COMMUNITIES AND PLACE OVERVIEW AND SCRUTINY COMMITTEE 24 JUNE 2014 The

Working Group met on 11 February 2014 and 20 May 2014 and discussed the following main issues. Members’ attention is particularly drawn to a...

Discretionary Housing Payments

Reference: 3008

For all of the following, we would like to request data for the year 2016/17 (The twelve months between the beginning of April 2016 and the end of March 2017). Please complete all of the fields that you can.

A All applicants

All DHP applications and awards
1. The total discretionary housing payment (DHP) budget available to your local authority for the 2016/17 financial year [please include, and specify, any additional funds granted].

2. The amount spent or committed on DHPs at the end of the year 2016/17.

3. The number of applications for DHP received by your local authority in the year 2016/17.

4. The number of applications refused.

Length of time of award
5. The average length of time a DHP award was given for in 2016/17

Repeat applicants (if recorded)
6. The number of applications received where the applicant had previously received a DHP from your authority

7. The number of applications refused where the applicant had previously received a DHP from your authority

B Applicants affected by the benefit cap

DHP applications and awards
8. The number of applications received from applicants who had their benefits reduced by the household benefit cap

9. The number of applications refused to applicants who had their benefits reduced by the household benefit cap.

10. The number of applications refused to applicants who had their benefits reduced by the household benefit cap and had previously received a DHP award by your local authority (if recorded).

Length of time of award for benefit cap affected households
11. The average length of time a DHP awarded to households affected by the benefit cap was given for in 2016/17

12. The number of DHPs awarded to households affected by the benefit cap given for the different time periods listed

a. Less than 4 weeks (includes one-off payments)
b. 4 weeks to 12 weeks
c. Between 12 weeks and 26 weeks
d. Between 26 weeks and 52 weeks
e. More than 52 weeks

Applicants affected by the benefit cap who are single parents with dependent children aged 0 or 1 year’s old (if recorded)
13. The number of applications received where the applicant was impacted by the benefit cap and was a single parent with dependent children aged 0 or 1 years old (if recorded).

14. The number of applications refused where the applicant was impacted by the benefit cap and was a single parent with dependent children aged 0 or 1 years old (if recorded).

15. The number of applications refused where the applicant was impacted by the benefit cap and was a single parent with dependent children aged 0 or 1 years old, and had previously received a DHP award (if recorded).

C Discretionary Housing Payments allocation policy
Your most recent Discretionary Housing Payments policy document, setting out the procedures in place for determining DHP awards

Council tax

Reference: 3501

1) Name of your existing software product for processing of Council Tax?
e.g. Capita, Northgate, Civica or other, please give Company and or product name.

2) Date of the next software licence renewal?
if a perpetual licence then the date of maintenance renewal please?

3) Annual cost of software (Council Tax)?
i.e. software licence and or maintenance (if not separated from Housing Benefit and or NNDR, then total cost please)

4) Are the printing of Council tax bills produced in-house or by external provider?

5) The average cost to the Authority per bill produced? (To calculate cost I do not require staffing costs, so Information Technology cost, printing, postage, collating and any other direct costs, divided by the number of bills produced, please do not deduct revenue from advertisers, that may sponsor bill production).

Troubled families programme

Reference: 3132

I would like to request some information regarding the first phase of the Troubled Families Programme.

Page 23 of the Troubled Families Financial Framework for phase 1 of the Troubled Families Programme (available here) states, in respect of claims made for adults moving off out-of-work benefits and into 'continuous employment', that:

Remaining in ‘continuous employment’ will need to be self-certified by the local authority, using locally determined verification systems, as Jobcentre Plus do not collect this information.

I would therefore like to request the following information, under the Freedom of Information Act:
Could you please tell me what locally determined verification systems you used to establish that adults who had moved off out-of-work benefits were in continuous employment for the period of time required to make a claim for success in the ‘achieving continuous employment result’. (i.e. how did you establish locally that the adult was in continuous employment and not just 'off' out-of-work benefits).

 

Wheelchair accessible housing

Reference: 2928

Under the Freedom of Information Act 2000, I am submitting the following requests;

1. How many live applications does your Local Authority currently have on your housing list for wheelchair accessible housing?

2. How many wheelchair accessible homes were let to wheelchair users in the years of 2015 and 2017 inclusive in your locality through your general needs housing process?

 

Housing benefit payments

Reference: 3437

A Whats was the total amount paid out in housing benefit to private sector landlords

B What was the total amount paid out in housing benefit to social housing providers

C What was the total amount of overpayments to

(A) Private Sector Landlords and (B) Social Housing Providers

From the total amount of over payments to both social and private sector housing providers how much has (A) been and collected and (B) outstanding and (C )Written off

Staff leaving the authority

Reference: 3225

a) Since 04/05/2017 how many staff have left the authority through redundancy?
b) Since 04/05/2017 how much has been spent on redundancy costs?
c) Since 04/05/2017 how many staff have left the authority on compromise agreements?
d) Since 04/05/2017 how much has been spent on compromise agreements including all benefits to the leaving party?

Home adaptations in housing

Reference: 3125

For disabled tenants living in your Council Housing stock who need home adaptations, do you operate a grant process equivalent to the Disabled Facilities Grant (DFG)? Yes / No

1B If ‘No’, how do tenants request / apply for home adaptations?

2 Is the provision of home adaptations for your tenants costing more than £1,000, means tested? Yes / No

3 Are adaptations for your tenants generally funded from your Housing Revenue Account? Yes / No

4 In 2016/17 how much did you spend on adaptations to your Council Housing stock £

5 From initial request / referral, on average how long did it take to complete each adaptation costing more than £1,000
weeks

6 Are all requests / applications for adaptations costing more than £1,000, assessed by an Occupational Therapist? Yes / No

7 Do you keep a register of the adapted / accessible homes in your Council Housing stock? Yes / No

8 For 2016/17 how many home adaptations costing more than £1,000 did you provide for Council Housing tenants:
Aged under 20
Aged 20 to 65
Aged over 65

9 For 2016/17 how many home adaptations did you provide for Council Housing tenants that costed:
Between £1,000 and £5,000
Between £5,000 and £15,000
Over £15,000

10 For 2016/17 how many requests / referrals for home adaptations for Council Housing tenants were refused?

Social Housing Waiting Lists

Reference: 3429

Under the Freedom of Information Act can I ask for the following information:

1. How many households are currently on your Council’s waiting list for social housing?

2. How many households have been on a waiting list for social housing for a) over 5 years or b) over 10 years c) over 15 years?

3. What was the average waiting time for social housing for your Council in each of the five last financial years? (2012/13, 2013/14, 2014/15. 2015/16, 2016/17)

4. How many under-24s (individuals or families where the oldest individual is 24 or under) were awarded social housing in each of the five last financial years? (2012/13, 2013/14, 2014/15. 2015/16, 2016/17)

 

GP service planning in areas with new housing developments

Reference: 3017

1) How many new homes, subject to the Community Infrastructure Levy, have been built in your council area in:
a. 2013/14
b. 2014/15
c. 2015/16
d. 2016/17

2) For those new homes, how much money has your council collected from housing developers under the Community Infrastructure Levy in:
a. 2013/14
b. 2014/15
c. 2015/16
d. 2016/17

3) How much of that money was spent on building or developing GP practices in:
a. 2013/14
b. 2014/15
c. 2015/16
d. 2016/17

4) How many GP practices were built or developed using that money in:
a. 2013/14
b. 2014/15
c. 2015/16
d. 2016/17

 

Housing Complaints

Reference: 3262

1. How many tenant complaints have been made about the state of local authority housing, for each of the last five years
 

2. How many of these complaints resulted in work being done on a tenant’s property, broken down for each of the last five years
 

3. How many units of local authority housing do you have, broken down for each of the last five years
 

4. How many people are on the waiting list for a council house, broken down for each of the last five years

 

Demolition and sales of social housing

Reference: 3357

1. Over the last five years, how many social housing dwellings has your local authority demolished? Please can your provide an overall figure for each financial year from the 2012/2013 financial year, including this financial year to date?

2. Over the last five years, how many social housing dwellings have been disposed of by your local authority? Please can your provide an overall figure for each financial year from the 2012/2013 financial year, including this financial year to date?

Enforcement

Reference: 3447

Enforcement/ Debt Collection Contracts – For Parking Fines, Council Tax, Business Rates, Commercial Rents, High Court Writs

The details we require are:

Your current suppliers used to collect the above debts?
Number of cases issued to each enforcement agent for the immediate past 2 financial years, and year to date?

Enforcement/ Debt Collection contract start dates and end dates, and any contract extension provisions?

Type of the most recent procurement process for enforcement services eg Tender, Concession etc?
Whether your Revenue and Benefits and/or Parking Service is outsourced and if so, to whom?
The name and job title of the senior officer (outside of procurement) responsible for this contract?

*For clarity, the details of the successful and unsuccessful suppliers are kept in the strictest confidence. These details are used only to contact and support suppliers regarding their bidding activity for the relevant contracts.

S.17 Housing

Reference: 3003

I would like to request the following information under the Freedom of information Act 2000.

1.
a) The number of households living in accommodation provided by the local authority under section 17 of the 1989 Children’s Act at the end of April 2017

b) (if available) The total number of adults living in these households at the end of April 2017

c) (if available) The total number of children living in these households at the end of April 2017

2.
a) The number of households provided with accommodation by the local authority under section 17 of the 1989 Children’s Act, in the 12 months to April 2017

b) (if available) The total number of adults in these households, in the 12 months to April 2017

c) (if available) and the total number of children in these households, in the 12 months to April 2017

Housing adaptations

Reference: 2884

1. What was your council’s budget for housing adaptations for each of the years 2009/10, 2010/11, 2014/15, 2015/16, 2016/17?

2. What was your council’s total spend on housing adaptations for each of the years 2009/10, 2010/11, 2014/15, 2015/16, 2016/17?

3. What was your council's total spend on Disabled Facilities Grants for each of the years 2009/10, 2010/11, 2014/15, 2015/16, 2016/17

4. What was your council's total spend on Disabled Facilities Grants for each of the years 2009/10, 2010/11, 2014/15, 2015/16, 2016/17?

5. How many applications for Disabled Facilities Grants did your council receive in each of the years 2009/10, 2010/11, 2014/15, 2015/16, 2016/17?

6. How many applications for Disabled Facilities Grants were accepted by your council, and how many were rejected, in each of the years 2009/10, 2010/11, 2014/15, 2015/16, 2016/17?

7. How many requests for housing adaptations did your council receive in each of the years 2009/10, 2010/11, 2014/15, 2015/16, 2016/17?

8. How many requests for housing adaptations did your council grant, and how many were rejected, in each of the years 2009/10, 2010/11, 2014/15, 2015/16, 2016/17?

 

Housing standard enforcement

Reference: 3130

I am writing to request the information specified in the enclosed table under the 2000 Freedom of Information Act.  The questions addressed to local authorities refer to housing standards enforcement.

 

The answers are requested across the following financial years:  2014/15, 2015/16, 2016/17.  If the information is/was held but is not available or accessible insert N/A in the appropriate cell.  If the information is/was not kept inset N/K in the relevant cell.  If questions cannot be answered because the cost of doing so is deemed to be unreasonable, please provide answers up until this point in the order they have been asked.

 

For Question 2, please provide the number of each type of hazard across the given categories of accommodation for all three years:

 

(e.g. 2a. Social Housing, 2014/15: F: 25 EC: 10 DM:13...etc)

 

1

a. How many staff were employed (directly or indirectly) by the Local Authority to inspect properties?

b. Of these, how many were qualified Environmental Health Officers?

c. Of these, how many were other staff?

 

2. In each of the following categories of accommodation (both single households and houses in multiple occupation/HMOs), specify the number of each type of Category 1 hazard assessed using the key:  Fire=F, Excess Cold=EC, Damp and Mould=DM, Falling Hazards=FH, Carbon Monoxide (and products of Combustion)=CM, Crowding and Space=CS, Other=O

 
  1. Social Housing

  2. Private Renter Sector

  3. Owner-occupier

 

3.  How many of the following actions were taken under Part 1 of the 2004 Housing Act, whether for Category 1 or Category 2 hazards (s.11 &/or s.12)?

 
  1. Improvement Notice (including suspended notices)

  2. Prohibition Order (including suspended notices)

  3. Emergency Remedial Action

  4. Emergency Prohibition Order

  5. Hazard Awareness Notice

  6. Other

 

4. In how many of the above instances (Q3) was the person having control a registered provider (Housing Association)?

 

5. Of the actions at Q3, how many were related to single household dwellings?

 

6. How many prosecutions were there for offences under Part 1?

 

7. On how many occasions was ‘work in default’ of compliance with an Improvement Notice carried out (including by agreement)?

 

8.

  1. Does the local authority have additional licensing or selective licensing for any of the years YES/NO

  2. Whether or not there has been additional or selective licensing, how many units or accommodation have been improved by conditions attached to licences under Part 2 or Part 3 of the Housing Act 2004?