Contact Us

Contact Us

Find the contact details for our teams here.

Development management

Find the contact details for our development management team below.

To check the status of a planning application on the Public Access portal click here

Development management contact details
If you wish to contact the council to discuss the application process, you can do so by the following methods:

 0345 600 6400

planning@northumberland.gov.uk



Planning Department
County Hall
Morpeth
Northumberland
NE61 2EF

Please note: that we do not offer advice about whether planning permission is required over the telephone. We are also unable to provide anything but informal advice about potential development proposals over the phone or in person. This is reserved for formal pre-application enquiries so that we can fully consider all the information.

If you are contacting the council, please ensure that you have the relevant planning application reference number for the application to hand if calling us, or provide this reference within your email or letter. This will ensure that your case officer can contact you directly and deal with your query more efficiently.
Drop-in sessions
We operate drop-in sessions in the area offices for members of the public to informally discuss planning queries. These sessions are provided for the public with a view to assisting with general queries. Officers will be available during the following hours and at these locations:
 
Alnwick Office: Mondays and Wednesdays (11 AM - 01 PM)
Hexham Office: Tuesdays and Thursdays (11AM - 01 PM)
 
Alnwick Information Centre
Greenwell Lane, Alnwick NE66 1HB
View map location
 
Hexham Information Centre
Hadrian House, Market Street, Hexham NE46 3NH
View map location

Please note, officers will not be able to confirm whether planning permission is required but can assist with understanding permitted development rights, planning policies and other general enquiries. If you need to speak with a specific case officer about a particular application, you will need to make formal arrangements with them directly.
Historic planning documents
In some cases you may need to contact the local authority to access old planning permissions related to your property, a parcel of land or a dwelling you are looking to purchase. Usually these requests are made through a search company as part of a potential purchase of land and buildings.
 
The council aim to have as much information as possible on the public access section of the website. If you are unable to locate the information you need, or if there are no documents with the application, it is advisable that you forward a request to us directly.
 
If you need to contact us with a request for information on an historic planning application, please email your query to planningfilerequest@northumberland.gov.uk To assist with our ability to provide this information to you, please provide as much information as possible, including:
  • your name
  • your address and contact details
  • the address of the site
  • details of any planning application or decision you wish to view that is not already available on public access, including the reference for the application.
Some of our historic files are held in storage, and requests may take up to 10 working days to fulfill. Older applications may be held in the County Archives at Woodhorn Museum in Ashington, which is a publicly accessible service. If we are unable to locate a particular application it may be the case that it is held at Woodhorn, in which case we should be able to advise you of this.
Central registry team
The central registry team deals with the validation of planning applications and technical administrative duties needed to maintain the planning service.

0345 600 6400

planning@northumberland.gov.uk



Central Registry Team
Planning Department

County Hall
Morpeth
Northumberland
NE61 2EF
 
Planning enforcement
Please use the e-forms in the planning enforcement section of the council’s website for any new alleged breaches of planning control. For all other matters relating to planning enforcement, please contact the team using the details provided below.

 0345 600 6400


planningenforcement@northumberland.gov.uk



Planning Enforcement Team
County Hall
Morpeth
Northumberland
NE61 2EF

Please note that Building Regulations Approvals are dealt with by the building control department. The planning department do not have direct access to these and your query should be forwarded to the building control team.

Planning policy

If you wish to contact the council to discuss our current and emerging planning policies, as well as neighbourhood plans, you can do so by the following methods:

 
 03456006400

planningstrategy@northumberland.gov.uk


Strategic Planning and Housing
County Hall
Morpeth
Northumberland
NE61 2EF

Conservation

The conservation team provides expert advice to the local planning authority and, can discuss matters with the public in the following specialist areas:

  • building conservation
  • conservation areas
  • ecology
  • archaeology
  • marine and coastal conservation
  • Areas of Outstanding Natural Beauty
If you wish to contact the council to discuss the matters of conservation, you can do so by the following methods:
 
 01670620305


conservation@northumberland.gov.uk
archaeology@northumberland.gov.uk
european.marine@northumberland.gov.uk
 

Conservation Team
County Hall
Morpeth
Northumberland
NE61 2EF

 

Building control

All queries relating to building regulations approval are dealt with by the council’s building control team. Contact details for each area team are provided below.

Any general queries can be forwarded to the relevant offices or by email to buildingcontrol@northumberland.gov.uk

North Area (covering Berwick, Alnwick and Amble areas)
01670 623838

buildingcontrol@northumberland.gov.uk



Building Control

27 Fenkle Street

Alnwick

NorthumberlandNE66 1HW
Southeast Area (covering Morpeth, Ashington, Blyth, Cramlington and Bedlington areas)
01670 623724 

buildingcontrol@northumberland.gov.uk



Building Control
Business Compliance and Public Safety Unit
Fire and Rescue Service
Northumberland County Council
West Hartford Business Park
Cramlington
Northumberland
NE23 3JP
 
West Area (covering Hexham, Prudhoe, Haltwhistle and Ponteland areas)
01670 623820

buildingcontrol@northumberland.gov.uk



Building Control
Hadrian House
Market Street
Hexham
NorthumberlandNE46 3NH

Compliments and complaints

We aim to provide you with the best service that we can. If, for any reason, you are dissatisfied with any aspect of the planning process, please do not hesitate to contact us and we will try our best to help you.

We also welcome any general comments, feedback, suggestions or compliments. Any feedback that we receive is passed on to our staff members and is greatly appreciated.
 
To give feedback, provide your comments or suggestions, compliment our staff or process or make a formal complaint about any aspect of the service.

To use the council’s online forms for compliments and complaints click here.