Investing in Hexham’s Queen’s Hall and local services

28 Jun 2017

Northumberland County Council is  about to embark on a major refurbishment within Hexham’s historic Queen’s Hall  to create a fantastic new facility that will provide an integrated library, customer and visitor information centre all under one roof.

The  investment scheme will breathe new life into the library area which has not had any major  refurbishment work done to it  for over 35 years. It has been designed taking  customer needs into account and will create a convenient, modern and accessible service area for residents and visitors.

Unfortunately while this work is taking place there will be some brief disruption to the library and tourist information services.

These services will  be  temporarily relocated into the former Tourist Information Centre in the  Wentworth Car Park for a twelve week period.   A  range of normal tourism and library services will continue to be provided here including  four public access computers. The possibility of  locating additional public computers into the foyer of the Wentworth Leisure Centre  is also  being explored.

To allow for the organisation of this move the library will close at the Queen’s Hall on Saturday 1 July and reopen at Wentworth on Monday 17th July.

Customers are currently being  informed  of the arrangements  through  social media,  posters, fliers and via the  website.

Alison Elsdon, Director of Corporate Resources at Northumberland County Council  said:

“  It is great news that part of this wonderful historic building is to be given a new lease of life and the town will receive enhanced, joined up local services.

“ We appreciate there will be some disruption to these services while the work  is taking place  and  we are working hard to minimise the impact. We sincerely  apologise for any inconvenience caused, but I hope residents bear with us.

“  Families can be reassured that the children’s Summer Reading Challenge will go ahead as planned and we are making arrangements to hold summer library activities in Wentworth Leisure  Centre.”

When the library is closed for two weeks,  members will be able to renew or reserve books, 24/7  on the library website www.mylibrary.co.uk  or through the library customer service  line on 01670 620250. There will also be a book drop-off point at the Queen’s Hall.  Corbridge TIC and Library is open six days a week, Monday - Saturday 10am - 4.30pm  (closed 1-1.30pm) for those who wish to and are able to travel.


A tourist   information  leaflet point will also be present in the foyer of the Queen’s Hall and staff will also be on hand to  answer any enquiries  that come in on the  Hexham Tourist Information phone line.

“ We are reviewing the plans for the layout of the new library  with the aim of giving the best level of service to our customers. No definitive decisions have been made regarding the location of the  local history collection.”  added Cath Homer.