Investing in Hexham’s Queen’s Hall and local services
28 Jun 2017
Northumberland County Council is about to embark on a major refurbishment within Hexham’s historic Queen’s Hall to create a fantastic new facility that will provide an integrated library, customer and visitor information centre all under one roof.
The investment scheme will breathe new life into the library area which has not had any major refurbishment work done to it for over 35 years. It has been designed taking customer needs into account and will create a convenient, modern and accessible service area for residents and visitors.
Unfortunately while this work is taking place there will be some brief disruption to the library and tourist information services.
These services will be temporarily relocated into the former Tourist Information Centre in the Wentworth Car Park for a twelve week period. A range of normal tourism and library services will continue to be provided here including four public access computers. The possibility of locating additional public computers into the foyer of the Wentworth Leisure Centre is also being explored.
To allow for the organisation of this move the library will close at the Queen’s Hall on Saturday 1 July and reopen at Wentworth on Monday 17th July.
Customers are currently being informed of the arrangements through social media, posters, fliers and via the website.
Alison Elsdon, Director of Corporate Resources at Northumberland County Council said:
“ It is great news that part of this wonderful historic building is to be given a new lease of life and the town will receive enhanced, joined up local services.
“ We appreciate there will be some disruption to these services while the work is taking place and we are working hard to minimise the impact. We sincerely apologise for any inconvenience caused, but I hope residents bear with us.
“ Families can be reassured that the children’s Summer Reading Challenge will go ahead as planned and we are making arrangements to hold summer library activities in Wentworth Leisure Centre.”
When the library is closed for two weeks, members will be able to renew or reserve books, 24/7 on the library website www.mylibrary.co.uk
or through the library customer service line on 01670 620250. There will also be a book drop-off point at the Queen’s Hall. Corbridge TIC and Library is open six days a week, Monday - Saturday 10am - 4.30pm (closed 1-1.30pm) for those who wish to and are able to travel.
A tourist information leaflet point will also be present in the foyer of the Queen’s Hall and staff will also be on hand to answer any enquiries that come in on the Hexham Tourist Information phone line.
“ We are reviewing the plans for the layout of the new library with the aim of giving the best level of service to our customers. No definitive decisions have been made regarding the location of the local history collection.” added Cath Homer.