Driving up highway standards in Northumberland

06 Dec 2017

Northumberland County Council’s highways team has been shortlisted in the most improved performer category of the prestigious annual APSE performance networks awards
 
These high-profile awards mark both the best performing authorities and the most improved for their achievements with categories being dedicated to each service area. 
 
APSE performance networks is the largest voluntary public sector benchmarking service across England, Scotland, Wales and Northern Ireland. Used by over 200 local authorities it leads the way in benchmarking local government services.
 
Finalists are selected based on those authorities who have participated in performance networks and who have demonstrated continuous improvement in the services they provide. 
 
Northumberland’s highways team has been an active member of APSE for several years, and this year has been nominated for the 'Most Improved Council' in the highways category. 
 
Some examples of innovative work which have gained the team this shortlisting include the automation of service requests and the direct feed of information to handhelds devices for frontline staff.
 
Cllr Glen Sanderson, cabinet member for the environment and local services at the council said:  “This is a really significant achievement for Northumberland at a national level.  It recognises the hard work and dedication of our highways team and highlights the significant improvements that we are making to Northumberland’s roads.” 
 
APSE Chief Executive Paul O'Brien added: "We’re absolutely delighted with the calibre of finalists in this year’s APSE performance networks awards.  As budgets continue to be squeezed, using data intelligently has now become vital to ensuring excellence in frontline service delivery. In today’s digital age information is power, and these awards highlight how invaluable high quality performance information is to strengthening local government’s frontline services."
 
Winners will be announced at an awards event in Blackpool this week.