Publications

Publications

Homes for Northumberland publications include useful leaflets, service and delivery plans, housing reports and your news.

Publications

This page contains publications that will be of interest to our customers.

What are we doing this year and next?

Every year we  publish a plan of the major things we are going to achieve over the next 12 months.

Single equality scheme

Homes for Northumberland is committed to promoting equality and acknowledging diversity. 

We believe that it is the right of every human being to be treated with dignity and respect regardless of age, disability, gender, sexual orientation, race, religion or belief. 

Respect for the principles of human rights is fundamental to the vision and values.

Leaflets
Welcome to the leaflets section.

Here you can download copies of our leaflets as PDF files. If you would like a hard copy of any of these leaflets please contact our customer services centre on 01670 542424.

Service standards Repairs and maintenance Paying your rent Your tenancy Your estate Safer neighbourhoods unit Support services Complaints
Annual reports
Northumberland County Council has produced its annual report to tenants for 2013-14.
Housing service standards
A new set of service standards have been developed in consultation with our tenants and leaseholders.

They set out what you can expect from us and what you can do if you feel these standards have not been met.

If this happens, we want you to tell us about it so that we can quickly put things right.

You can read our full service standards here
Your News
We regularly publish a newsletter for all our tenants and leaseholders. The newsletter is sent to all tenants, however if you wish you can opt-out of receiving it. To opt out, simply call communications on 01670 542424.

Latest Your News - Summer 2017
 



For the most recent editions please click on the link below. For previous editions please click below: