There are different ways in which you can appeal.
Only a person affected by our decision can appeal. This includes:
Requesting a statement of reason
A person affected can ask us to provide a written statement of reason explaining how we reached our decision. This should be requested within one month of the date the decision was made.
The statement of reason does not affect your right to appeal. We aim to provide a statement within 14 days, so far as this is practicable.
Requesting a revision or reconsideration
We will review the decision regarding a claim to ensure this has been done correctly. Requests for revision are to be made either in writing, or by completing a revision request form,
and must be made within one month of the decision notice.
The decision will be reviewed by a new officer. After reconsideration, we will write to the person affected as to whether the decision has changed. We may request further information before a final decision is made.
This information must be provided within one month of request. We aim to provide a reply within 14 days, so far as this is practicable.
Making a benefit appeal
If you still do not agree with our decision, you may be able to appeal to Her Majesty’s Courts and Tribunals Service, who are independent of the council and Department of Work and Pensions.
A judge will look at your case and make a decision. The request must be made in writing and must be received by us within one month of the date on the decision notification letter:
Northumberland County Council
What Her Majesty's Courts and Tribunals Service will do
Her Majesty’s Courts and Tribunals Service will write to you with details of the hearing. You will be asked if you want to attend, or whether you would prefer the tribunal to consider their case in your absence; this is called a ‘paper hearing’. If you, or the council, feel this decision is wrong in law, they can seek leave to appeal to the upper tribunal.
The amount of benefit payable is a matter between the council and claimant. Only the tenant can ask the council to review the amount of benefit payable. If the council reduces a tenant’s benefit to recover overpayment in respect of a previous address, the landlord cannot appeal against this.