Our dedicated team offer extra services to support you as you learn during your course. This includes support for those with disabilities, learning difficulties, young carers or if you simply need extra support.
Click on the links below to see how we can help you.
Learning support for disabilities, learning difficulties & other specific needs
If you have a disability, learning difficulty or other particular need (for example, you are a young carer and need extra support) we will make any reasonable adjustment to our programmes to help you access and get the most out of your studies with us.
If you require any special arrangements, contact the learning support team on 01670 622100
as soon as possible.
We’re here to help and can assist you with arranging:
- advice and guidance to help decide if we’re right for you
- learning support, signers, translators, communicators, readers or other classroom support
- dyslexia assessment
- specialist equipment
- extra time for examinations and assessment
- course materials in another format
- counselling and other confidential sessions with our advisers
- other support you think would help you succeed on your course
In some centres we offer specialist support to learners with dyslexia. Please tell us if you think this might help you.
If you’re a parent or carer of children or young people with special educational needs and disabilities (SEND), click here to find out more about our local offer
Advice & guidance
Our advisers can help you with information advice and guidance on courses, entry requirements and progression routes into further learning or work.
If you have any questions before enrolling, please contact the centre where you are studying. We can also arrange for you to talk directly to the course tutor if it will help. We can discuss your training, learning and work needs and help with:
- planning your future
- job search techniques
- developing your CV
- skills to complete job application forms
- identifying your training needs and possible career choices
- finding suitable learning opportunities
Support with English & maths skills
We know it’s important to have good levels of English and maths skills for successful study, as well as coping better in work and daily life. If you worry about maths or English, then you’re not alone. Thousands of people do.
We run free maths and English classes in every one of our centres. Most of them offer a range of timetabled courses and drop-in facilities so you can study:
- speaking, reading, writing and listening in English
- employability skills for job search, CV writing and job application forms
- maths, numbers, dealing with money and finance skills
What happens if I need to undertake a work placement as part of my course?
If you need a work placement to complete your qualification, we’ll do all we can to help you find a relevant placement that will give you the experience you need.
Going into a work placement on a regular basis or on block release will help you:
- to become confident in new environments and with new people
- to develop your skills outside the classroom
- provide the evidence you need for your qualification
- enhance your CV and job applications
You can also find your own work placement and we’ll check the employer can provide a safe workplace and the opportunities you need.
Your health & wellbeing
Our safeguarding and health and safety officers are there to help and support you if you’re concerned at any time during your study. When you start learning with us, you’ll be given their emergency contact numbers.
You can call any of these people for help:
Brian Harrison 01670 622121
Gill Fox 01670 622107
Jane Cooper 01670 620221
Graeme Slator 01670 854372
Emergency Number 07800885174
We also have a range of other services to help you, including awareness courses in mental health, sexual health, alcohol and substance misuse. Courses run at various times throughout the year and can help with your own wellbeing and safety around others. Some of our centres also offer C-Card and other sexual health services.
Our students’ union is also there to provide advice, guidance and support, and campaign for students’ rights.
Northumberland learning and skills service is registered with the National Union of Students (NUS), which enables all our students to purchase an NUS extra card to benefit from many discounts.
To apply for an NUS extra card:
- you must be 16 or over and studying with us (full or part-time)
- your course must have started
Equality & diversity
We welcome diversity in our learner population; valuing differences in race, gender, sexual orientation, disability, religion or belief, class and age.
We’re committed to providing a caring, inclusive learning environment. We aim to:
- remove conditions that put people at a disadvantage
- improve access
- support learners to help them succeed
We proactively prevent inappropriate behaviour, discrimination or victimisation in any form.
A copy of our equality and diversity policy is available on request.