People of working age with physical disabilities

People of working age with physical disabilities

Key messages

Priorities for this group of people include:
  • better information and advice about services and facilities
  • increasing the use of assistive technology to support people in the community
  • recognising the role of carers
  • developing services to maximise independent living, including making the best use of housing-related support
  • increasing personal control over resources and developing self-directed support
  • involving people with a disability in the planning and delivery of services
  • using a new phone service to signpost people who are not emergencies
  • working with children's services for a seamless transition to adulthood
The views of people with a disability or long-term illness and their carers are drawn from a wide variety of sources, including user forums for people with a long-term condition, and for people who receive direct payments, carers’ forums organised by carers Northumberland, surveys of service users and carer, and specific consultations about key developments such as the personalisation of social care. The key messages coming out of these consultations include:
  • People want services that fit into their lives and do not want to change their lives to fit the service delivery schedules and capacity of care agencies that sometimes cannot for a variety of reasons provide support when they want it.
  • The current care management service is valued as a way of having needs assessed and support services arranged, but is also felt to be bureaucratic, with many forms having to be completed to access these services.
  • People want to feel that they are listened to and want to be in control of the care planning and care arrangement processes.
Statistics on this topic on the people and disabilities page.

Key documents