Here are some frequently asked questions about switching energy suppliers and Ready to Switch.
Is the registration really free & without obligation?
Yes, there is no obligation. The outcome of the auction is calculated and compared with the tariff you’re currently on, based on your energy consumption. You can decide whether the offer is interesting enough to switch and there is no charge, even if you decide not to.
Which suppliers will take part?
In principle, any supplier can take part. The supplier has to meet several pre-determined quality requirements to guarantee a smooth, reliable switch for the participants.
The supplier who offers the cheapest tariffs gets to offer you a new contract.
I am a resident. Can I switch through the scheme if I have a prepayment meter?
Yes, it is possible to take part with a pre-payment meter. However, you must not be more than £500 in debt to your current supplier.
I am a resident. What do I do if I don’t have an internet connection or email address?